UKG Ready

Pros

I believe most of the program is very user friendly. I like that everything is tied into the system, payroll, HR, TLM and applicant tracking. There is a lot more that we can utilize that we are not using yet. I like the audit trail feature so I can tell what the employee is doing so I can help teach them the correct way. I like the Favorites option that I just found out how to use that about a month or so ago.

Cons

At the time of our purchase, the fire department purchased Telestaff scheduling product that we were told could talk to our payroll system and send information over to Kronos and land on the firefighters timesheet. We have been in implementation for this particular item for almost 2 years now.
I do not particularly like the benefit selection process. I think it is very difficult to read the confirmation page, it does not show the dependents without having to reopen it. It is very confusing when selecting dependents and spouses for a plan. I feel it used to be so much easier to maneuver and read your decisions but now it has added another 10 minutes to the process because you are constantly going back to see if your dependents are selected. I am NOT looking forward to open enrollment this year at all.

Pros

the system allows a bit more flexibility in terms of security for different types of users, alerts to employees.
we like the calendar option where you can just simply select the date under employee information
We are not charged for setting up alerts
Recruitment - We like the ability to add, delete, and modify questionnaires once they are active.
I like the do to bell list being a one stop shop for employees.
We like that the system is just one system as a whole rather than multiple "compatible" systems.

Cons

it would be helpful if the system had shortcuts such as control S, O to open up things.
it would be helpful if you do not have to input slashes on dates. if you can just input it.
It would be good if there was an option to create email alert for inventory section
sometimes the automatic email reports do not work the way they should
there are several sections that are dual entry. it can get repetitive.
the job change history is useful, however, the effective date is according to the date we changed it in the system, not the ACTUAL effective date.
making direct deposit accounts inactive is frustrating where a new full/remaining account cannot be added if there is a previous one currently in existence even if it is inactive. cannot delete direct deposit accounts is frustrating too.
Recruitment -it would be good if items such as applicants, resumes, and questionnaires can be accessed instead of multiple different locations

Needs stronger ACA assistance for employers.
everything is eastern time. need to take into consideration that some clients are western or central and are open later than 5 EST and trainings are too early at 7 EST.

Pros

I love the ease of clocking in and out. The phone app is great especially with being able to clock in or out even when you are off line. Love the tracking feature also for the phone app. I also like the reporting module. It is very versatile and I can make reports for individuals exact likes, wants and needs.

Cons

I do not like the new interface at all. It takes longer to get to everything. I feel like I have at least 2 to 3 more clicks of the mouse to get anywhere I need to go. Also the time card seems more messy and harder for the employees to read.

Alternatives Considered

Reasons for Choosing UKG Ready

Reasons for Switching to UKG Ready

Pros

Workforce Ready is a very robust time and labor application that can integrate seamlessly with your payroll solution. The granular configuration options allow the administrator and/or implementation team to set up their timekeeping solution according to their individual needs. Moreover, by mixing and matching profiles within the different areas of configuration, one can fine tune options by departments or individual employees if necessary.

Cons

Perhaps it is unavoidable but with the extreme level of flexibility comes also an extensive admin interface that could take a good amount of time to fully grasp. An administrators with years of experience could easily expect to still be learning new and better ways to complete tasks.

Alternatives Considered

Reasons for Switching to UKG Ready

Pros

I've used time and attendance systems before and generally like them.

Cons

We've have a tough time pulling the trigger to go live. I recognize that some of that is related to our unusual rules. However, I get a little disappointed about the lenghthy time and some of the hiccups seem to be for other reasons.

Alternatives Considered

Reasons for Switching to UKG Ready