About Fresha

Fresha, formerly Shedul, is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments. Fresha allows customers to book appointments online via browser app or mobile app. Fresha also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions. Fresha also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes. Other features of Fresha include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.
Fresha Software - Client bookings
Fresha Software - Calendar management
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Fresha Software - 4
Fresha Software - Client bookings - thumbnail
Fresha Software - Calendar management - thumbnail
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Fresha pricing

Fresha has a free version and offers a free trial. Fresha paid version starts at US$0.01/one-time.

Starting Price:
US$0.01/one-time See pricing details
Pricing Details:
Fresha offers free signup View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Fresha Reviews

Feature rating

Value for Money
4.9
Functionality
4.8
Ease of Use
4.9
Customer Support
4.9
5 reviews of 1,251 View all reviews
Vincent P.
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2019

The best

Pros

I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.

Cons

Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!

Jessica R.
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/03/2021

BADASS company and customer service!!

Pros

We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!

Cons

Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!

Alternatives Considered

Simple Salon, Square Point of Sale, DaySmart Salon and Rosy

Reasons for Choosing Fresha

Ugh, their rates went up crazy for 1/3 of the options that Fresha has. An their customer service was days if not weeks wait (Like I would have to read my question because I forgot what I even sent. SMH) FRESHA ALL THE WAY!!! Are you still reading this or have you clicked "SIGN UP"!?

Switched From

Booker

Reasons for Switching to Fresha

Fresha actually answered all my questions (at the time) BEFORE I even got the software! Fresha puts their customers needs and questions first, you feel like apart of their team as your voice and votes actually matter! I LOVE ME SOME FRESHA, AND THE CUSTOMER SERVICE!
Slav M.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 22/03/2022

Amazing Customer Service

Pros

Very simple and straightforward
Customer service never disappoints. [SENSITIVE CONTENT] is my account manager and she is AMAZING.

Cons

N/A the features that I use are all working well

Mary P.
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
1

1
Reviewed on 13/01/2020

Not Recommended if you want to receive your funds

Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.

Pros

Very easy and intuitive to implement and use on a daily basis.

Cons

Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.

Response from Shedul.com

Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.

Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)

We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.

Thank you for all of your support and feedback

Replied 29/01/2020
Michael R.
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/03/2022

Ideal Booking and Payment for small business

Client payments and booking appointments is now a breeze, their support/onboarding has been engaging and helpful. The 'pay as you go' model is ideal for a small business starting out, but powerful for those already going full steam

Pros

Amazingly straightforward to set up and start using, many advanced features for scheduling and payment transactions

Cons

Not yet syncing with my google calendar, this is important to avoid scheduling conflicts

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