About Kareo Clinical

Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software. Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more.
Kareo Clinical Software - Agenda
Kareo Clinical Software - Calendar
Kareo Clinical Software - Insurance collections
Kareo Clinical Software - Lab results
Kareo Clinical Software - Patient chart
Kareo Clinical Software - Encounter note
Kareo Clinical video
Kareo Clinical Software - Agenda - thumbnail
Kareo Clinical Software - Calendar - thumbnail
Kareo Clinical Software - Insurance collections - thumbnail
Kareo Clinical Software - Lab results - thumbnail
Kareo Clinical Software - Patient chart - thumbnail

Kareo Clinical pricing

Kareo Clinical does not have a free version. Kareo Clinical paid version starts at US$125.00.

Starting Price:
US$125.00
Pricing Details:
Please contact Kareo for full pricing details.
Free Version:
No
Free trial:
N/A

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Kareo Clinical Reviews

Feature rating

Value for Money
3.7
Functionality
3.8
Ease of Use
4.0
Customer Support
3.8
5 reviews of 354 View all reviews
Cynthia M.
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/02/2020

#1 User-Friendly EHR Ever Used!

In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!

Pros

Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.

Cons

I would like to be able to attach documents to the internal email system when communicating with patients.

Debbie M.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 04/05/2021

Kareo Review

The support team is usually very helpful. We appreciate the ease of use of the clinical and billing (besides the issues with the medication portal). The only issue we have now Kareo and our other EMR system was having issues working together and getting a issue we were having resolved (its been 2 months). I had to get involved and now it seems as though both parties are working together to resolve our issue we is much appreciated.

Pros

Scheduling, Billing and ease of use with the EMR system (except for one issue).

Cons

Med Portal. Kareo uses a 3rd party at that controls how providers are allowed to send medications. We are a Pain Management Practice and at times need to be able to send pain medications outside the parameters that the Kareo 3rd party sets (1 pain med per 24 hours) this caused us set backs during clinic and we had to change to a different EMR system. We did not want to change but were forced to due to the parameters set by this 3rd party controlling the Medication Portal.

Alternatives Considered

Sevocity

Reasons for Switching to Kareo Clinical

Our billing company uses Kareo Billing and they suggested it. We would have only stayed with Kareo if it didn't have the restrictions with prescribing pain medication as we were impressed with the ease of use and having all in one system (Scheduling, EMR and Billing) was very helpful.
Leann S.
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
3

3
Reviewed on 07/11/2019

Disappointed

I wish I could say something that is being solved with Kareo, but at best it's a functional bare bones EMR, where you can document notes and bill. If you need much more than that, chose another EMR.

Pros

Documenting the H&P and progress note is pretty straightforward and easy. The superbill completion is also easy and seems to function well.

Cons

Where to start... first, it seems that Kareo expects that you and your practice should conform to their clunky set up. after the initial sales call (their sales guy is great), you're expected to schedule weekly phone visits with Kareo's on boarding coordinator. She made a point to say how busy she is and need to schedule far in advance so that she can fit you into her schedule. Really? The coordinator can't actually do anything for you but tells you how to work through the system and what training to do next. I stopped doing these calls after it was clear anything I needed help with, she was not actually able to do anything, so I had to contact the ones who could actually help me. The training is like 100 hours. Any program that needs 100 hours/ 1000 sections of training, is not user friendly. There are many many other issues (ICD10 coding while trying to order labs which have to be completely reentered in addition to the chart, my systems biller getting locked out of the system repeatedly due to issues with the web platform interfacing with the desktop program, significant issues of setting up e-scribe -hours on the phone), but probably the worst is that the patient portal is essentially non existent. I won't go into the details but if you want a functional patient portal, chose a different EMR.

Response from Kareo

Thank you for your feedback. We apologize that you feel Kareo has not met your expectations. Success Coaches serve as your main point of contact upon sign up during your implementation, their role is to guide assistance through milestones and facilitate processes between different departments (enrollments, training, support, etc). Although training may be intensive, it is very important that it be in-depth due the nature of charting and billing. We are proud of the time we've invested in our software, and are confident that the solution will help overcome any hurdles you are currently facing. We are dedicated to your success as a practice and want nothing more than to address your specific concerns and work with you to ensure your practice becomes productive and thriving. We will work with your success coach and our support team to have someone reach out to you as soon as possible to discuss your needs.

Best,
Kareo

Replied 13/11/2019
Julie M.
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 14/09/2021

Great for 1st time EMR users

Overall it has worked well for our smaller company. We are still finding beneficial shortcuts in the system making our workload easier.

Pros

Kareo makes it easy to navigate through the system from start to finish

Cons

Sending medical records out, I wish there was an option to insert a date range.

Alternatives Considered

AnyDesk

Reasons for Choosing Kareo Clinical

Total MD was what our billing company used, they had no knowledge of the EMR side of the product, so we just started researching and decided on Kareo

Switched From

TotalMD

Reasons for Switching to Kareo Clinical

The easy of Kareo and the support
Robert S.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2021

Review of Kareo Billing

It gives good reporting

Pros

I like the way it provides a snapshot into daily billing and monthly and quarterly

Cons

It is sometimes hard to correct billing errors

Alternatives Considered

eClinicalWorks

Reasons for Switching to Kareo Clinical

We have used Kareo since the beginning of our company and will continue to use it

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