About Zoho Campaigns
Zoho Campaigns pricing
Zoho Campaigns has a free version and offers a free trial. Zoho Campaigns paid version starts at US$5.00/month.
Alternatives to Zoho Campaigns
Zoho Campaigns Reviews
Feature rating
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
ZOHO Campaigns manages 8,000 person newsletter
The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.
Pros
I use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.
Cons
I would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.
- Industry: Market Research
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
Zoho Campaigns excellent support and attractive pricing
My experience with Zoho Campaigns is excellent. Account Manager is helpful solving all my queries. They helped us to set up our account from scratch.
Pros
Zoho Campaigns provide excellent support. It is a SaaS based email marketing tool with all automation features. We can create responsive email templates, attractive landing pages, list segmentation and many more. it comes with many integration. We can add calendar option in our mail. It is a excellent for promoting webinar through email.
Cons
Analytics is very poor. If they can work on Analytics and bring some advance features, Zoho has the capability to become leader in this segment
- Industry: Media Production
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
I feel like I'm a beta tester.
Clunky, slow and an overall terrible user experience.
From a distance, it looks shiny with a ton of functionality. But when you actually start using it, you'll see a myiad of small aesthetics that don't look right (loading bar doesn't extend full width, loading dots are blurred) and the loading times are among the slowest for any software I've ever used.
Now all of those things are OK, because functionality is what matters the most, right?
This would be true if the functionality of the platform actually worked as intended. We've run into issues like:
-Duplicating a workflow gets stuck and never duplicates. The bug required Zoho team to fix it on their side which took 3-5 business days.
-Changing a font color for an HTML email doesn't work. You'll see the updated font color in the HTML code, and in the email preview you will see the font color you want. But when you send the email, the font color is almost always wrong.
-Their simple condition filter in their workflow component didn't work originally. I had to speak to their engineering team twice to show them the problem, and then they fixed it 5 days later.
The list goes on and on. I wish this program just worked and I didn't have to write this review.
The one good thing about this software is that their customer service team is very responsive, and they normally fix the problems. But again, I feel like I'm a beta tester working with them through all of these bugs.
I don't recommend this software to anyone.
Pros
Campains has a lot of features out of the box and is a very affordable option for startups looking for an email solution.
Cons
This entire platform is riddled with bugs, quirks, and errors that make your job so much harder. When things don't work, you normally assume you're doing it wrong with most software. Not with Zoho Campaigns.
When things don't work, it's most likely broken on their side. 3 months into using this software every day, and we've already reported 3 different instances where their software was not working as intended.
If I was getting this software for free, that would be OK. But since we're paying hundreds of dollars each month to use it, this is not acceptable.
Alternatives Considered
Campaign MonitorReasons for Switching to Zoho Campaigns
Because campaigns was cheaper and had similar functionality. Plus, we are using Zoho CRM so we wanted the two programs to have a seamless sync.
- Industry: Marketing & Advertising
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Easy to use email marketing tool
When you are already working with Zoho CRM it makes it easier to send campaigns and have a better database management.
Pros
It is easy to use, you can create your own HTML campaign, use a template or the drag and drop builder. If you use it with other Zoho products you can sync the database available or upload you own. You can schedule the campaigns in your time zone or in the recipient time zone.
Cons
The drag and drop has some bugs from time to time and the platform performs better when you use it with other Zoho products.
- Industry: Hospital & Health Care
- Company size: 1,001-5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Really great alternative to Mailchimp
I like it, its worked great for us and we plan on continuing using it. It is fantastic value for money and I would definitely recommend it to others.
Pros
It is really easy to use. I also love their self help section, they have really great, detailed video walkthroughs of almost every aspect of the tool. That gets you up and running in 2-3 hours which is phenomenal for a product that has so much customization. As far as the features are concerned, it has everything you need to run a good marketing campaign. The reporting section is nice and detailed. Remarketing options are also really good. You get a lot of value for the price you pay.
Cons
Their support was a little slow in replying to queries. Also the mobile app is very limited, to the point where you cannot perform some pretty basic tasks.
