About Jamf Pro

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition. The application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment. Jamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.
Jamf Pro Software - Jamf Pro dashboard
Jamf Pro Software - Jamf Pro device manager
Jamf Pro Software - Jamf Pro self-service
Jamf Pro video
Jamf Pro Software - Jamf Pro dashboard - thumbnail
Jamf Pro Software - Jamf Pro device manager - thumbnail
Jamf Pro Software - Jamf Pro self-service - thumbnail

Jamf Pro pricing

Jamf Pro does not have a free version but does offer a free trial. Jamf Pro paid version starts at US$3.67/month.

Starting Price:
US$3.67/month
Free Version:
No
Free trial:
Yes

Alternatives to Jamf Pro

Jamf Pro Reviews

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.4
Customer Support
4.7
5 reviews of 522 View all reviews
Daniel
Daniel
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 27/09/2019

the best MDM for Apple devices

using to manage multiple iPads at multiple locations and keep software up to date

Pros

Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons

a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

Alternatives Considered

Cisco Meraki

Switched From

Cisco Meraki

Reasons for Switching to Jamf Pro

price, better integration with Apple devices
Nolan
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 04/08/2020

Feature rich MDM with excellent support

We're happy with Jamf Pro because we feel confident that we can manage our fleet of machines with more reliability and take advantage of additional features offered by this MDM. We are using Jamf Pro Cloud and the upgrades are automatic. We have cut support time and cost in half due to not having to constantly upgrade and maintain an on-prem solution.

Pros

Jamf Pro delivers software, configurations, and restrictions with accuracy and reliability.

Cons

There are some counter-intuitive processes that might seem redundant or additional steps. Jamf Pro has many features and many ways to configure delivery.

Reasons for Choosing Jamf Pro

We moved to Jamf Pro to take advantage of the reliability of the industry standard for Apple. The issues with our previous MDM kept adding up and we were troubleshooting MDM issues on a monthly basis. Our hope is that Jamf Pro proves reliable for years to come.

Reasons for Switching to Jamf Pro

We chose Jamf Pro as our platform because of the balance of features and cost that outweighed the others. Jamf's reputation also had a lot to do with our decision.
Verified Reviewer
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 16/04/2019

Good for compliance; bad for developers

Pros

Makes it easy to push out mandatory software patches to mass amounts of users, with integrated device policy rules.

Cons

Background processes often cause problems for software engineering teams, due to conflicts with disk i/o that cause throttling of disk usage on build processes. This can lead to complaints from engineering teams that the software interferes with daily development tasks.

Adam
  • Industry: Philanthropy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 08/02/2022

Great MDM with lots of feature, but you have to hunt for a lot of it in JAMF Nation

Overall, I enjoy JAMF and am very familiar with it and taught myself how to manage the macOS environment because JAMF has many great features

Pros

Basic functionality works great and has many powerful features

Cons

Many things that JAMF can do can only be done due to fellow JAMF admins providing scripts they have created themselves within JAMF Nation (which is an open source free blog site that JAMF manages). It is great but it is also sometimes a bit frustrating to have to dig into how to do this and that and that it is not just built in somehow.

Alternatives Considered

Kandji

Reasons for Switching to Jamf Pro

JAMF was purchased before I started at my current role. I would have picked Kandji if it were around at the time.
John
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 21/07/2022

Lots of Features if you use them

JAMF Pro is great but can be a huge learning curve for the entry level IT departments within organizations. But AMAZING when it comes to all the features that it has.

Pros

JAMF Pro is packed with tons of amazing features that larger organizations can benefit from where some of there competitors lack in offerings

Cons

JAMF Pro is a beast of a platform which is great for larger organizations but for can be a bit difficult for smaller orgs. The everyday type tools seem to be deep into the platform to get to vs being easily accessible.

Alternatives Considered

Kandji

Reasons for Switching to Jamf Pro

I ended up switching from JAMF to Kandji because we just didn't use all the features and couldn't justify the cost of it.

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