ASAP does not have a free version.
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 6-12 months
Very Happy with ASAP
We are so very happy with the results from our new ASAP childcare program. From the start, our training associate Shelley Mossman has been a fabulous instructor. She met with us and took notes on our company's wants and needs, she listened carefully to what we expected from our program. She then walked us through setting up a childcare care program that worked for all of our needs. When we ran into issues, she met with ASAP programmers to fix all existing problems. We launched our new Summer Camp online registration with out a hitch. In the passed we spent hours data basing each and every student. With ASAP, all that work is illuminated. Families register themselves and input all necessary information or the registration will not be completed. After the success of our summer camps, Shelley continued our training to set up a Before School/After School registration. Again, the launch of this registration process was almost flawless. We did run into a few snags, but Shelley worked diligently to have the issues fixed. Again, ASAP saved us from hours of data basing. Our new online system is easy to use and very flexible to make simple schedule changes. We are very happy with the outcome of our online programing provided by ASAP. We are also extremely impressed with how they take their clients requests and constantly strive to improve their programing. We would absolutely recommend ASAP.
Easy to use. Clients input all information on their own.
If a client starts an account, they are not forced to fill out all information if they do not purchase at that time. The recurring billing invoices need to state the date of services.
Swim lesson management
ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.
My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion.
The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed.
With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot.
The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.
While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long.
A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes.
Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
Bad Client Interface and Lack of Support
When COVID-19 forced us to cancel ALL of our programming, including all classes, community partnerships, and our major fundraising gala, ASAP did not make any reduction in our monthly bill. They took three weeks to review our request, then told us that their legal and leadership team had determined we would not get any discount, even though most of our revenue had immediately disappeared.
The user interface on the back end is relatively easy to navigate, once you've gotten used to it.
The front end of ASAP (what the client / customer sees) is really terrible. We used it for 6 years before switching. There are almost no customization or filtering options so that clients can more easily find the events / classes / products they're looking for, and when we called our account rep about this, we were told that advanced filtering and display options would not be coming. We switched to a different service that is cheaper and has an amazing front-end user interface. We were also told that any additional reports we wanted to build would cost a lot of money, so we've been stuck with the default reports. Our new software has custom report building built in.
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
Great Enrollment System for Vocational Schools
Prior to switching to ASAP our organization used a clunky old Access database that forever had problems. Though switching to ASAP had a bit of learning curve from that, it has been amazingly helpful overall. I love that we can track credits, attendance, class completions, etc. all from one spot. We run transaction & invoice reports weekly to keep up on our metrics. Instructors or admin staff can leave notes in the student's account so we know why something was done outside normal policy/why someone didn't complete a class/etc. Love ASAP!
- staff education at the beginning of implementation
- attendance, credit tracking, course completions
-online student registration self-sufficient
- some features irrelevant to our adult learners like - family accounts, after school pick up, etc.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
YR Survey Complete
Overall, I really like this system, especially as compared to our previous management software. The response time could be faster.