4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About DoorDash

DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time.
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DoorDash pricing

DoorDash does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to DoorDash

DoorDash Reviews

Feature rating

Value for Money
4.1
Functionality
4.4
Ease of Use
4.4
Customer Support
4.0
5 reviews of 158 View all reviews
Faith
Faith
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/04/2022

DoorDash is apart of the future.

Pros

I love how easy it is to use this app. I also love the interface.

Cons

I have no cons or what I liked least about DoorDash.

Alexis
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/12/2023

DoorDash for Food

Pros

I like how easy it is to use DoorDash. I often order food because, as a teacher, I have a very short lunch break. Since I am not able to go out to get food, I need to order when I wasn't able to prepare a meal beforehand. DoorDash always delivers in a timely manner. It is easy to communicate with the driver. The fees charged are the same as other companies, if not less. There are also promotions that can be used, which makes the experience better.

Cons

One thing I dislike about DoorDash is that it doesn't have as many restaurants as other similar services. If it had more options, I would order more frequently.

Rudy
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

3
Reviewed on 16/04/2023

Dash away your hunger on Doordash

It helps order from little known restaurants. The app also works well, and doesn't freeze like some of the others.

Pros

All the restaurants available on it. It has the restaurants you can find on the other apps and them some! I am of Haitian descent and they were the only app that had some Haitian restaurants in Queens, NY when I wanted to order food for my mother who still lives near those restaurants.

Cons

It's a pretty good app in terms of features and functionality, BUT it does not give you deals like Uber Eats does. When I used to live in Jersey City Uber Eats gave me promotions, and TONS of restaurants that had "Buy One Get One" free. I lived in those free meals throughout the Pandemic! It legit helped survive financially during those difficult months.

Alternatives Considered

Seamless.AI and GrubHub

Reasons for Switching to DoorDash

The availability of restaurants in the area I was ordering food from.
Kelsey
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 07/12/2023

Convientcey

I liked the flexability to work, it was a cool little side job

Pros

I like that I could go out and work anytime I felt like it. It's really cool the way it works and makes everybody lives a lot easier with food being delivered to your door

Cons

Sometimes food gets delivered cold, and the lines to pick up the food can take a super long time . It also takes alot of gas to get paid $4 per order and sometimes not even get a tip

Joshua
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 18/01/2023

Almost Too Easy to Order Food

DoorDash is a great product that makes food delivery incredibly easy. It can be expensive and there can be mistakes with the order, but the overall benefits outweigh the bad parts.

Pros

DoorDash has made it almost too easy to order food online and have it show up to your door in under an hour. They have an impressive display of restaurants to order from. The app got even better lately with the integration of grocery shopping and picking up your packages.

Cons

The thing I like the least about the software is the added cost that is baked into every item. If I compare the prices on the app to the prices at the restaurant, it is inflated by a significant amount on the app. There are also a decent amount of mistakes to your order when you get it.

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