About eHopper

eHopper is a cross-platform point-of-sale software designed for retail and restaurants and available for Windows, Android, and Poynt Smart terminals. In addition to the POS module, eHopper offers a suite of applications like online ordering website, KDS, self-serve kiosk, order management, inventory management, loyalty, and customer management. eHopper helps businesses manage various front as well as back-end store operations including, payment processing, reporting, staff management, order and inventory processing. Order types are customizable and include take-out, quick sale, and delivery options. Customer information like purchasing and payment history can be saved in real-time. Businesses can personalize their service and receipts as well as create and run email marketing campaigns. Receipts can be printed or emailed to customers right after they order. Multiple payment options allow stores to accept payments via credit and debit cards, cash, Apple pay, Samsung pay and EBT. eHopper is suited to a variety of different merchandisers, including quick service restaurants, full service restaurants, retail shops, CBD, vape & tobacco, liquor stores, jewelry stores, convenience stores, and more.
eHopper Software - Customer management
eHopper Software - Discount
eHopper Software - Order management
eHopper Software - Payment
eHopper Software - Receipt
eHopper video
eHopper Software - Customer management - thumbnail
eHopper Software - Discount - thumbnail
eHopper Software - Order management - thumbnail
eHopper Software - Payment - thumbnail
eHopper Software - Receipt - thumbnail

eHopper pricing

eHopper has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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eHopper Reviews

Feature rating

Value for Money
4.0
Functionality
3.8
Ease of Use
4.2
Customer Support
3.9
5 reviews of 50 View all reviews
Jaime
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2018

Great Company, Great Software, Awesome Service

Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Pros

This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Cons

They are missing a few features for fullservice restuarants but plan on adding them in the future.

Jerry
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2022

Best System

Pros

I love everything that ehopper does and has to offer.

Cons

I don't have anything to say about the least because I love it!!

Alternatives Considered

Lightspeed Retail

Reasons for Choosing eHopper

I switched because I love ehopper so much better, they have more then square has to offer.

Switched From

Square Point of Sale

Reasons for Switching to eHopper

ehopper had more programs that I was looking for and at a reasonable price so that's why I went with this company.
Iryna
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 14/05/2020

Used be a good one; however, now it is horrible

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Pros

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Cons

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

Verified Reviewer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 24/08/2018

eHopper customer experience

For the most part, the service fills our need at this time.

Pros

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Cons

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Response from eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Replied 27/08/2018
Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 27/08/2018

Great Service, Limited Functionality

Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Pros

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Cons

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Response from eHopper

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected].

Replied 29/10/2018

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