About FoodZaps

FoodZaps is an integrated cloud-based point of sale (POS) and mobile ordering solution that helps businesses to manage their day-to-day operations and relations with customers and process financial transactions. The solution includes an offline mode, eMenu, mobile ordering module, progress tracker, inventory management and reporting capabilities. Users can upload pictures of their menu items so customers can see what their meals will look like. New items can be created in the menu and users can assign dish images, descriptions and prices to items. With FoodZaps’ ordering module, users can send customer orders to be prepared with one click. Hardware components such as printers, barcode scanners and stands can be purchased separately via the solution's website and integrated with the solution. A mobile application is available for Android devices enabling remote usage. FoodZaps is priced on either a monthly or yearly subscription basis that includes support via phone and email.
FoodZaps Software - Dashboard
FoodZaps Software - Mobile homepage
FoodZaps Software - Menu
FoodZaps Software - Reporting & analytics
FoodZaps video
FoodZaps Software - Dashboard - thumbnail
FoodZaps Software - Mobile homepage - thumbnail
FoodZaps Software - Menu - thumbnail
FoodZaps Software - Reporting & analytics - thumbnail

FoodZaps pricing

FoodZaps has a free version and offers a free trial. FoodZaps paid version starts at US$9.90/month.

Starting Price:
US$9.90/month
Free Version:
Yes
Free trial:
Yes

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FoodZaps Reviews

Feature rating

Value for Money
3.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.2
5 reviews of 19 View all reviews
Γιώργος
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Review Source
Value for Money
0
Features
0
Ease of Use
0
Customer Support
0

5
Reviewed on 04/01/2019

Michael
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 16/06/2019

Not so supportive support

Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

Pros

Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

Cons

I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

Angeline
  • Review Source
Value for Money
0
Features
0
Ease of Use
3
Customer Support
3

3
Reviewed on 15/02/2016

Not exactly efficient

extra steps needed to key in additional info.
report does not show total number of pax count
report does not show pending sales and closed sales
connection of device is laggy at times
system does not allow exemption of tax charges for regular items

Response from FoodZaps Technology

Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.

Replied 15/02/2016
Angeline
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/01/2017

All is good

Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

Pros

mobility

Cons

a must to choose a picture for the item before it can be saved is annoying

Carlos
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2017

Good quality software

I really have a good experience using this software and take my business to another level of technology world.

Pros

Good look and feel, quick access

Cons

Few functions by web

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