About Skubana

Skubana powers order fulfillment, inventory operations, and business intelligence for brands and retailers looking to achieve a multichannel and/or multi-warehouse business model, with a focus on monitoring and growing profitability. Users can synchronize data from every sales channel they sell on, including marketplaces, big-box retailers, warehouses, 3PLs, POS systems and more. The interface is deep, but the goal is simplicity. The overall objective of a business using Skubana is to consolidate many operations softwares into one cloud-based tool. Highlights include fast implementation times, built-in FBA forecasting, powerful marketplace features, automated purchasing, consolidated order management, an open API, and automated fulfillment logic. High volume marketplace sellers and D2C brands looking for inventory management, order management, and an alternative to traditional ERPs will find Skubana a good fit for their business. Skubana has no limitations on users, warehouses, or channels, so larger teams will find it a good fit.
Skubana Software - Products organized by actionable data
Skubana Software - View, manage, and synchronize your entire inventory
Skubana Software - Automation via orderbots to reduce labor
Skubana Software - Reporting on profitability of each product
Skubana Software - Forecasting tools using inventory analytics
Skubana Software - Interface for setting inventory rules per SKU
Skubana video
Skubana Software - Products organized by actionable data - thumbnail
Skubana Software - View, manage, and synchronize your entire inventory - thumbnail
Skubana Software - Automation via orderbots to reduce labor - thumbnail
Skubana Software - Reporting on profitability of each product - thumbnail
Skubana Software - Forecasting tools using inventory analytics - thumbnail

Skubana pricing

Skubana does not have a free version.

Starting Price:
Not provided by vendor
Pricing Details:
Free Trial: 14 Day Free Trial Subscription: Custom pricing tailored specifically for you
Free Version:
No
Free trial:
N/A

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Skubana Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 100 View all reviews
Eric H. Eric H.
  • Industry: Consumer Electronics
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2018

Exactly What We Needed - Switched from a Competitor and Have Never Looked Back. Great Software!

Pros

What I like about Skubana is that it seems to be designed by an actual business owner instead of some programmers who think they understand what business people need to run a business.

While just about any program out there can help with connecting the various channels (ie: Amazon, eBay, Newegg, BigCommerce, etc) Skubana shines in that it also tracks Analytics to make business decisions necessary to grow and optimize your business.

We started with Jazva, which promised a lot, but failed to deliver on so many counts (and customer service was absolutely terrible) and so my expectations when checking out Skubana was actually quite low.

However, I've been pleasantly surprised and actually excited at the level of customer service you receive. You have a dedicated account manager as well as chat support (instead of the ol' bait and switch technique where you get a great account manager and then Tier 4 Help after a month). Our account manager has been there since day one and answers emails within hours, which is fantastic. Especially when you're learning.

In addition, their programmer, represetative was fantastic and helped load a ton of data into the system to help with our metrics (another thing the competition couldn't do) and was pleasant to work with as well.

Finally, what I like about Skubana is their partnerships in the industry. The representative gone above and beyond to connect us with partners to further cater to our unique business needs.

NET: We love Skubana!

Cons

While the Analytics are a definite pro and what sets them apart from the industry, Skubana could improve with how they're laid out. Data right now is everywhere in their Analytics module and sometimes it's hard to find what you're looking for.

However, to combat that, we've created a spreadsheet that better organizes the data, making it easier to read.

Again, though, Skubana is the only company that we've found that has this type of granular data (channel fees, velocities, etc) -- and they've also said they're looking to revamp their metrics section, so hopefully it will be easier to read.

Verified Reviewer
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/03/2020

Great platform

All in all I highly recommend this platform.

Pros

We've been using Skubana for more than 2 years now. It was a game changer for us. It's great to have everything under one roof. Since we joined it looks like they've spent a great effort on fixing small bugs and now they're starting to add new features. All in all I highly recommend this platform.

Cons

Small bugs and annoyances which I know they are working on fixing.

Alternatives Considered

DEAR Systems and Cin7

Reasons for Choosing Skubana

Skubana is more robust.

Reasons for Switching to Skubana

Cin7 was lacking features and was horribly expensive.
Monica B. Monica B.
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
4

3
Reviewed on 24/07/2019

Review

Pros

Web-Based

Rep. was an amazing individual. If you are so lucky to work with him he will do everything in his power to help you. I cannot say enough positive things about my interactions with this gentleman.

Cons

Too many required "integration partners" and "connectors" in order to use the software.

Cost for value. Each "integration partner" and "connector" has additional integration and monthly fees. Some are very expensive on their own and some are minimal but once you add up all the "integration partners" and "connectors" required to make Skubana function you'll have a hard time justifying the costs.

Inventory accuracy.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/12/2019

Excellent software & support

Positive - platform allowed us to leverage multiple sales channels, synchronized inventory across multiple warehouses, and has been created with scalability in mind

Pros

We utilize Skubana for order routing and inventory management. It's a fantastic platform that has helped us leverage multiple additional technologies. Their support and account management staff are exceptional as well.

Highly recommend.

Cons

Implementation is a bit tedious and you'll need to be well-versed in all of the functionality prior to flipping the switch. Give 2 weeks for testing post implementation and education.

Steep learning curve.

Alternatives Considered

Stitch Labs

Reasons for Switching to Skubana

Stitch declined to offer us services with their sales rep stating Stitch would be "too expensive" for our tastes (Skubana became the obvious alternative). Stitch has since tried to vie for our business, unsuccessfully.
Jose G. Jose G.
  • Industry: Consumer Goods
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 20/01/2021

The essential tool for Multi-Channel businesses

Overall Skubana is an essential part of our business to integrate between all our sales channels and warehouses.

It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.

Pros

Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money.

Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.

Cons

The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.

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