About Campaigner

Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various industry verticals. Professionals can create automation workflows using a drag-and-drop interface and improve customer engagement through conditional, behavioral and event-based triggers. Features include A/B testing, customizable templates, geolocation tracking, media library, image editor, reporting, regulatory compliance, sign-up forms and more. Using Campaigner, organizations can import data on the platform and automatically populate subscribers' profiles by adding custom data fields. Managers can schedule recurring email campaigns and create audience segments based on clients' contact activity, demographic data and purchasing behavior. Campaigner facilitates integration with various third-party applications such as Google Analytics, Magento, Shopify, PieSync and more. Pricing is available on monthly and annual subscriptions and support is extended via phone, documentation and an inquiry form.
Campaigner Software - Campaigner A/B testing
Campaigner Software - Campaigner customer segmentation
Campaigner Software - Campaigner dashboard
Campaigner Software - Campaigner workflow triggers
Campaigner video
Campaigner Software - Campaigner A/B testing - thumbnail
Campaigner Software - Campaigner customer segmentation - thumbnail
Campaigner Software - Campaigner dashboard - thumbnail
Campaigner Software - Campaigner workflow triggers - thumbnail

Campaigner pricing

Campaigner does not have a free version but does offer a free trial. Campaigner paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Pricing Details:
Light: $29/mo, Up to 1k contacts || Starter: $59/mo, Up to 5k contacts || Essential: $179/mo, Up to 25k contacts || Advanced: $649/mo, Up to 100k contacts || eCommerce: $79.95/mo, eCommerce integrations || Custom plans available for high volume senders - 1,000,000+ Contact us for pricing. || UK (GBP) pricing available!
Free Version:
No
Free trial:
Yes

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Campaigner Reviews

Feature rating

Value for Money
4
Functionality
3.5
Ease of Use
3.5
Customer Support
4
5 reviews of 383 View all reviews
Kristi D.
  • Industry: Architecture & Planning
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 18/09/2018

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Pros

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Cons

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Response from j2 Global

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Replied 15/10/2018
Jason P.
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/02/2021

Automation and ease of use

Overall, we are extremely satisfied on what this software allows us to do from a campaign standpoint. Our emails are clean and easy to read on mobile devices and on the desktop.

Pros

The interface is very user friendly allowing for drag and drop editiong or html editor features make Campaigner a breeze to work with. In addition, being able to automate an email to go out weekly, or every two weeks, three weeks or four weeks is a great feature.

Cons

Sometimes Campaigner is caps sensitive with linked documents, which will sever links if you're not careful and unless you pull it into html editor you may not be able to see the severed link in the drag and drop editor to apply changes.

Alternatives Considered

Mailchimp and Constant Contact

Reasons for Choosing Campaigner

Constant Contact did not have the ability to automate ina way to send our emails out every four weeks or other custom send scheduling of the same email

Switched From

Constant Contact

Reasons for Switching to Campaigner

Ease of use and automation features were the critical components that helped us move to Campaigner to achieve our needs.

Response from j2 Global

Hello Jason, thank you very much for leaving this great feedback for us. It most definitely helps us to ensure that we keep Campaigner as optimized to your needs as possible. Best regards - Carlos, Customer Marketing Manager.

Replied 25/03/2021
Bruce S.
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2021

Easy to learn and great customer service, when necessary

Excellent -- customer service reps are quickly available and have always been able to resolve the issue, which in all honesty could be because of my lack of advanced html coding knowledge.

FYI, I had been using a bulk-emailing PC software prior to Campaigner, but navigating how to overcomer spam filters became too complicated and was ultimately unsuccessful.

Pros

Very straight-forward managing multiple mailing lists; useful and detailed analytics for email campaigns; very helpful and quick customer service (I suppose that the reason customer service reps are available so quickly is because they are not needed often, which speaks to the high quality of the software).

Cons

Because I do very time-sensitive campaigns, sometimes the test email doesn't arrive as quick as it should.

Alternatives Considered

Constant Contact

Reasons for Switching to Campaigner

Don't really remember since I've been a user for many years. I recall 1) the pricing was more in line with my needs and 2) so many in my sector were using Constant Contact, I figure it best to blaze my own path -- didn't want to be a copycat .
Scott W.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

3
Reviewed on 10/09/2018

Much to be desired

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Pros

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Cons

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Response from j2 Global

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Replied 15/10/2018
Grant E.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/09/2021

Campaigner Review

Overall, I am very happy with it as it is a lot easier to use than my previous software, and allows me to do my newsletter fairly easily and quickly.

Pros

I am using Campaigner for a newsletter and find that it works very well. It is easy to use and set up, and you can use a previous campaign if you want.

Cons

It seems to log me out for no reason, even when I am in the middle of doing something. It is not quite as robust as I would like it, as there are somethings I would like it to do, like gradient background color, that I have to do in another program and then bring it in as a picture.

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