About Campaign Monitor

Campaign Monitor is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals. The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails. Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity. Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress. Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.
Campaign Monitor Software - Campaign builder
Campaign Monitor Software - A/B testing
Campaign Monitor Software - Email automation
Campaign Monitor Software - Reporting
Campaign Monitor Software - Styles
Campaign Monitor Software - Email preview
Campaign Monitor Software - Campaign builder - thumbnail
Campaign Monitor Software - A/B testing - thumbnail
Campaign Monitor Software - Email automation - thumbnail
Campaign Monitor Software - Reporting - thumbnail
Campaign Monitor Software - Styles - thumbnail
Campaign Monitor Software - Email preview - thumbnail

Campaign Monitor pricing

Campaign Monitor does not have a free version but does offer a free trial. Campaign Monitor paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
No
Free trial:
Yes

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Campaign Monitor Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.6
5 reviews of 443 View all reviews
Brant
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/07/2019

I love Campaign Monitor

Pros

I am a web developer and their API is fantastic to use. It is easy and straightforward.

Cons

Some things within their GUI are hard to find and some extra logging features for developers would be handy.

Alternatives Considered

Salesforce Sales Cloud and Mailchimp

Reasons for Choosing Campaign Monitor

Watson was far too complicated and buggy

Reasons for Switching to Campaign Monitor

Ease of use and features
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/12/2020

The Best Email Service Provider on the Market!

Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.

Pros

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier. Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update. Drag and drop templates are easy to use.

Cons

I wish we could establish settings to automatically scrub emails after that were inactive over a certain period. These segments are already created automatically, but we have to export files and copy in email addresses to remove subscribers. I also wish it integrated with ZeroBounce, my preferred email deliverability tool.

I also sometimes wish I could edit the HTML on particular sends.

Reasons for Switching to Campaign Monitor

It's the best point solution on the market, at its price point. And the customer service is glorious.
Verified Reviewer
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2022

Best Email Marketing Platform Available

Campaign Monitor allows us to create email marketing templates, manage our subscriber lists, and send out our email communications to our customers and also analyze their interest in our content.

Pros

I have used many email marketing platforms and Campaign Monitor is above all the best and most functional. It is very easy to use and my emails look very professional.

Cons

There isn't anything I dislike about Campaign Monitor. It's truly the most functional email marketing software available.

Alternatives Considered

Mailchimp

Reasons for Switching to Campaign Monitor

I have had issues with formatting emails in other email marketing platforms in the past. Campaign Monitor doesn't have those same issues so it speeds up my projects.
Verified Reviewer
  • Industry: Individual & Family Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 22/12/2019

Do not recommend. Better Platforms for the price.

There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.

Pros

It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.

Cons

There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

Gary
  • Industry: Information Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/05/2022

Longtime user, very happy with performance

Pros

Easy to structure campaigns, very inexpensive on my plan, with as many features and benefits as I need.

Cons

Nothing to dislike. Campaign Monitor has everything I need as a small marketer.

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