About GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers and marketing agencies. GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and the best time to send. GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feature can import contacts from hard disks and mail clients such as Gmail, Magento, Salesforce and Highrise. It also implements an auto-respond module, which can send birthday emails and customized offers. Pricing is per month. Support is offered via chat, email and tutorials.
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing. - thumbnail
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. - thumbnail
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability. - thumbnail
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales. - thumbnail
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder. - thumbnail

GetResponse pricing

GetResponse has a free version and does not offer a free trial. GetResponse paid version starts at US$19.00/month.

Starting Price:
US$19.00/month See pricing details
Free Version:
Yes
Free trial:
No

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GetResponse Reviews

Feature rating

Value for Money
3.9
Functionality
4.1
Ease of Use
4.0
Customer Support
4.0
5 reviews of 351 View all reviews
Tolu
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/06/2022

Surely the best email marketing app for internet marketers

I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pros

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy
There are lots of newsletter templates to use for your email marketing
Send as many mails as you want to as much as 1000 contacts free of charge
Now comes in with automated sales funnels, landing page builders, website builders, etc
Support is the best, very fast and most often helps with whatever issue you have.

Cons

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Alternatives Considered

ConvertKit, Kartra and Sendlane

Reasons for Choosing GetResponse

Cost less and does just as much or even far better than they do

Switched From

ClickFunnels and AWeber

Reasons for Switching to GetResponse

Better pricing, better features, better support.

Response from GetResponse

Hi Tolu!

Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Replied 09/07/2022
Deanne
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2022

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence.

I really like the software and it meet my needs as a small business except the no telephone support.

Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Pros

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients.

2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list.

3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Cons

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Response from GetResponse

Hi Deanne!

Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Replied 09/07/2022
Sebastian
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
1

3
Reviewed on 07/07/2022

Haven't launched integrations for moths despite highest package.

SaaS depends on business value and appropriate experience with the customer. Past six months I tried to set Getresponse to work with ecommerce database. While most of the time Getresponse spent on fixing paid integrations.

Integration is still being fixed. During testing the system charged us for duplicate contacts. Getresponse team decided to consciously deny the refund. Arguing that customer should know very technical details about the application.

All while from the start the customer stated that they wanted to avoid false and duplicate charges.

In my opinion a competivive SaaS service should not blame the customer for inadequacies of the system but take responsibility for making the customer reach their business goals with an appropriate experience.

Duplicate detection and import pause/confirmation if an import treshold has been reached are not hard to implement.

I am obliged to not recomend Getresponse to customers with major databases, customers interested in less popular/sureproof funcions of Getresponse and those requiring advanced support assistance.

Pros

Ui is clean and simple. Haven't been able appreciate more due to integration issues.

Cons

No mechanisms preventing charges for duplicates and customer team focused on keeping the undeserved money despite software issues, not focused on the business success of the customer.

Response from GetResponse

Hi Sebastian,

Thanks you for taking the time to share your feedback with us.

I would like to look into this further. If you're open to that, please send me an email at [email protected] -Taylor

Replied 09/07/2022
Jim
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2022

Great Email Marketing Software

I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pros

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Cons

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Alternatives Considered

AWeber

Reasons for Choosing GetResponse

Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Switched From

AWeber

Reasons for Switching to GetResponse

More friendly toward Affiliate Marketers

Response from GetResponse

Hey Jim!

Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Replied 26/07/2022
Stephen
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2022

I hate marketin - but GetResponse makes me smile as I do the job I hate!

I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Pros

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Cons

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Alternatives Considered

MailerLite and Sendinblue

Reasons for Choosing GetResponse

GetResponse is easier to use, and has better templates and better support.

Switched From

Mailchimp

Reasons for Switching to GetResponse

I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Response from GetResponse

Hi Stephen,

We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Replied 29/07/2022

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