About GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create landing pages. It caters primarily to small businesses, bloggers and marketing agencies. GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module contains templates for sending emails and images for supporting design requirements. Get Response's Inbox Preview feature displays how emails appear. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and the best time to send. GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feature can import contacts from hard disks and mail clients such as Gmail, Magento, Salesforce and Highrise. It also implements an auto-respond module, which can send birthday emails and customized offers. Pricing is per month. Support is offered via chat, email and tutorials.
GetResponse Software - GetResponse - Automation
GetResponse Software - GetResponse - Auto-responders
GetResponse Software - GetResponse - CRM
GetResponse Software - GetResponse - Dashboard
GetResponse Software - GetResponse - Landing pages
GetResponse video
GetResponse Software - GetResponse - Automation - thumbnail
GetResponse Software - GetResponse - Auto-responders - thumbnail
GetResponse Software - GetResponse - CRM - thumbnail
GetResponse Software - GetResponse - Dashboard - thumbnail
GetResponse Software - GetResponse - Landing pages - thumbnail

GetResponse pricing

GetResponse has a free version and offers a free trial. GetResponse paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Pricing Details:
Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.
Free Version:
Yes
Free trial:
Yes

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GetResponse Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 276 View all reviews
Jose eduardo S.
  • Industry: Accounting
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/05/2021

getresponse the software that will help you increase your sales by 50%.

very happy as it made me reach 1m dollars in 2 years, in my course store business.

Pros

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Cons

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Alternatives Considered

ClickFunnels

Reasons for Choosing GetResponse

because it has all the necessary tools and at an affordable cost.

Switched From

ClickFunnels and Kartra

Reasons for Switching to GetResponse

its more complete interface and more varied content, but above all the cost per month is much lower.

Response from GetResponse

Hi Jose!

Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

Replied 15/05/2021
Corrisa M.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2021

Cutting-Edge Without the High Price Tag

Overall good experiences with GetResponse and I've used them for over 10 years!

Pros

GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Cons

They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Alternatives Considered

AWeber

Reasons for Switching to GetResponse

Aweber was just outdated for a long time - they didn't try to keep up with ongoing trends in Internet marketing. A lot of long-time Internet marketers who were die-hard Aweber fans ended up switching to GetResponse eventually. GetResponse has everything I need - including some pretty nice and well-designed landing pages.

Response from GetResponse

Hi Corrisa!

Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

Replied 27/03/2021
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 29/08/2021

Powerful all-in-one marketing tool that gets you going fast

Overall I'm happy with GetResponse. I've seen it being used for so many years in my industry and I decided to try it myself. Happy with how easy it is to use and the results I've been getting. There's also a lot of education/training available at GetResponse. Many guides, E-books, video trainings and so on. This is very useful especially for beginners and people who want to learn more about everything related to email marketing, list building, marketing automation and online selling.

Pros

I like how GetResponse offers may different tools under one roof. The email marketing automation is the core and I use that the most. You also can build pages, sites and even use webinar marketing from within the very same account. GetResponse is an easy to use tool, great for beginners and advanced marketers.

Cons

I'd like to have a few of the more advanced features included in the lower priced plans. I don't like it that some features are only available in the more expensive monthly/yearly plan, but hey once you grow your account and revenue I think this won't matter too much. But for beginners, I'd like to see a bit more generosity in what is included in the lower priced plans.

Response from GetResponse

Hi there!

Thanks for taking the time to leave a review! Your feedback helps us to continue to improve. -Taylor

Replied 01/09/2021
Marre H.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
1
Customer Support
1

2
Reviewed on 20/07/2021

Vooral niet aan GetResponse beginnen

Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten.
- We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd.
- Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven.
- We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden.

Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Pros

Drag and drop vormgeving van nieuwsbrief is erg fijn.

Cons

- Extreme onvriendelijke klantenservice.
- Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van).
- Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt;
- Je account wordt geblokkeerd zonder overleg of contact,
- Je account wordt verwijderd zonder overleg of contact, waarna je alles kwijt bent:
gemaakte content en data die je hebt verzamelt over je nieuwsbrieven.
- Wij hebben betaald voor een jaar, na 4 maanden willen we eigelijk allemaal niet meer met elkaar samenwerken. De resterende maanden krijgen we niet terug.
- Alles wat ze doen is zogenaamd geaccepteerd omdat dit in de algemene voorwaarden staat, maar in werkelijk is het onredelijkheid en niet klantvriendelijk.

Alternatives Considered

ActiveCampaign

Reasons for Choosing GetResponse

Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten. - We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd. - Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven. - We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden. Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Reasons for Switching to GetResponse

Drag and drop functie was heel fijn, intergratie met lightspeed en mooie functies mbt emailmarketing.

Response from GetResponse

Hi Marre,

We are sorry to hear that our support team has not met your expectations.

Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met.

An immediate termination of an account can only happen for reasons clearly stated in the Terms of Service.

The deletion of an account only occurs when the account is unpaid and inactive for more than 90 days.

Regarding the data backup, we can generate and provide such a back-up file on user's demand via chat or email, if the account still exists.

By purchasing and using GetResponse you have accepted our Terms of Service. Violation of those has resulted in the closing of your account and as per our Refund Policy and GetResponse being pay-as-you-go type of service, the refund wasn't issued. -Taylor

Replied 28/07/2021
Fabian D.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/07/2021

My Getresponse Review

I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

Pros

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Cons

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Alternatives Considered

SendGrid and Sendlane

Reasons for Choosing GetResponse

Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Switched From

AWeber

Reasons for Switching to GetResponse

Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Response from GetResponse

Hi Fabian!

Thanks for taking the time to leave such a detailed review! We really appreciate your feedback.

We'd love to collect more insights from you. If you're interested, please send us an email to [email protected]! -Taylor

Replied 02/08/2021

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