About Airbase

Airbase is a comprehensive spend management platform that combines bill pay, corporate card issuance, spend approvals, employee reimbursements, and more. This solution can be used by CEOs/CFOs, VPs of finance, controllers, accounting managers, and other corporate employees. To improve accuracy and save time, Airbase uses accounting automation that covers the whole transaction lifecycle from beginning to end. Mobile apps are available for iOS and Android devices. The platform can integrate with Quickbooks Online, Xero, Sage Intacct, and Oracle NetSuite. Using Airbase, managers can customize spend controls for employees based on expense policies. Controls can be set by department, spend threshold, or expense category. Expiration dates and card amounts may be set to further control spending. Airbase’s virtual cards have the ability to directly sync with GLs and capture approval workflows. These cards can be issued for one-time use, recurring payments, and can be vendor-specific. Other Airbase features include document storage, real-time reporting, receipt and invoice upload, plus more. Pricing is based on spend activity and business needs. Support is available via an online help center, email, and other resources.
Airbase Software - Spend control
Airbase Software - Bill payments
Airbase Software - Employee expense management
Airbase Software - Real-time spend reports
Airbase video
Airbase Software - Spend control - thumbnail
Airbase Software - Bill payments - thumbnail
Airbase Software - Employee expense management - thumbnail
Airbase Software - Real-time spend reports - thumbnail

Airbase pricing

Airbase does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Airbase Reviews

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.8
Customer Support
4.8
5 reviews of 53 View all reviews
Dmitri
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2020

Best AP solution for SMB to MidSize businesses

From start to end we had an amazing experience with the sales process, implementation and daily operations. Highly recommend!

Pros

The best thing about Airbase are not the constant flow of features, the insanely fast support team or even the ease of deployment. The best thing is the architecture for approval flows and how the product team pays very close attention to customer needs.

The approval flows are setup in such ways as to allow each team to be fully automated in their approval flows and forbids circumvention of controls, thus allowing us a very high level of confidence that each person is accountable for their purchases.

Cons

I highly recommend Airbase, however, this is a new product and I also recommend spending a lot of time analyzing each nuance of your AP process needs before moving forward as not all features are immediately available. At the time of writing this review, international payments are not yet ready but Airbase has communicated their roadmap and we know exactly when this will be rolled out. The minor drawbacks have not impacted our improvements in performance, quality, and stability of accounting controls or slowed us down at all.

Reasons for Choosing Airbase

Bill.com is knows for its sync issues and weak approval flows. Airbase not only fixes both but also gives you tools to validate everything through reporting and flows that are flexible but reliable.

Switched From

BILL
Joe
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2021

Essential Tool in Modern Finance Tech Stack

The overall user experience is excellent. Airbase helps Welkin improve accounting accuracy with fewer reclasses and supports a much faster monthly closing process. Time savings come also from the vendor self-onboarding process, which allows to save key documents such as W9/W-8BEN and contracts. Real-time spending monitoring also allows department owners to check on their spending without finance/accounting support.

Pros

- Automatic bill coding with OCR (time savings).

- Automatic credit card coding with receipt management function.

- Excellent onboarding and implementation team.

- Fast responsive customer support team.

- Airbase improves features based on customer feedback.

- Fast and meaningful product improvements and great UI/UX.

- Early access to beta features on request (such as receipt audits, advanced approvals).

Cons

- Airbase lacks a few features to replace some other tools effectively (e.g. Expensify).

- Annual fee could be lower or cashback on credit cards higher.

- International payments still not supported as of early Feb.2021

Alternatives Considered

Divvy, Brex and Ramp

Reasons for Choosing Airbase

- Improved accounting accuracy with fewer reclasses. - Faster monthly accounting closing process. - Vendor payments and onboarding through automation. - Efficient year-end receipt compliance audit. - Real-time expense reporting / monitoring by department. - Better UI/UX experience for the accounting team.

Switched From

BILL

Reasons for Switching to Airbase

In our vendor evaluation in 2019 Airbase received high scores for key features such as automated accounting procedures (bill coding, credit card coding/approval processes), receipt compliance, vendor self-onboarding, and departmental spending monitoring/reporting). While Brex offered the biggest credit (one-time $5K AWS) and slightly larger cashback reward program (recurring), Airbase offered overall more time savings for the accounting/finance team.
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 29/04/2023

Simple and Sweet Expense software

Airbase is simpler to use than most expense platforms we used in the past, but could definitely use some improvements in order to be best in class. We will continue to utilize it.

Pros

Airbase is relatively simple to use, and we really love that we can create virtual cards in the system. As a user, I'm able to use the system to purchase requests (where I can request a virtual card or submit a reimbursement request, reimbursements, and virtual card requests. They approval chain is visible to me, and I'm able to easily see where my reimbursement request is.

Cons

There are two features that I feel are lacking. The first is onboarding. My employees often have a difficult time getting access to the system, and once they do, don't always have the correct access. This could be something we have to work on internally as well but it''s a point of difficulty.Secondarily - it's quite annoying that you can't put through a report after a business trip, each expense must be individual. This has been extremely annoying to most of my sales team and I do expect there is a fix coming in the future.

Angela
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 09/03/2023

Worst support and implementation

I wish I never had to use this again.

Pros

the freebie version is getting phased out - beware!

Cons

Support is beyond useless. Many features are unavailable in the free version - like an AP aging report! You do not get any kind of support if implementing the free version.

Parth
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2023

Flexible and customizable platform for managing finances

Airbase is a comprehensive and powerful platform for managing financial operations, with a wide range of features for invoice processing, payment processing, bank reconciliation, and more. It provides automation features that can help streamline financial workflows, reduce errors, and improve efficiency. While Airbase may not be suitable for all types of organizations, it appears to be a flexible and customizable solution that can meet the needs of many businesses.

Pros

Airbase offers a comprehensive suite of tools for managing financial operations, including invoice creation, online invoicing, billing, payment processing, and bank reconciliation. It provides automation features that can help streamline processes, improve accuracy, and reduce errors and delays. Airbase also offers real-time visibility into financial data, enabling users to make informed decisions based on up-to-date information. Overall, Airbase appears to be a flexible and powerful solution for managing finances in organizations of all sizes.

Cons

one potential downside of Airbase is that it may not be suitable for all types of organizations. For example, small businesses with simple financial needs may find the software to be too complex or expensive. Additionally, while Airbase offers a robust suite of features, some users may require more specialized functionality that is not available in the software.

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