About Jackrabbit Swim

Jackrabbit Swim is a club management software designed to help swimming schools manage online registrations, customer relationships and payment processes. Administrators can view scheduled classes on a daily, weekly and monthly basis and record absences on a unified interface. The platform enables supervisors to create, organize and share private lesson plans including available time slots with families. Managers can record students’ costume measurements, track inventory levels, place orders and collect payments. Jackrabbit Swim allows operators to generate reports and gain visibility across finances, enrollment details and class efficiency. Additionally, team leaders can manage employee schedules, track working hours and configure role-based access permissions among staff members. Jackrabbit Swim lets businesses integrate the system with several third-party applications including QuickBooks and Express Payroll. Pricing is based on monthly subscriptions and support is extended via FAQs, email, chat, phone and knowledge base.
Jackrabbit Swim Software - Jackrabbit Swim family details
Jackrabbit Swim Software - Jackrabbit Swim dashboard
Jackrabbit Swim Software - Jackrabbit Swim family details - thumbnail
Jackrabbit Swim Software - Jackrabbit Swim dashboard - thumbnail

Jackrabbit Swim pricing

Jackrabbit Swim does not have a free version but does offer a free trial. Jackrabbit Swim paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Pricing Details:
No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month
Free Version:
No
Free trial:
Yes

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Jackrabbit Swim Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 52 View all reviews
Carly C.
  • Industry: Consumer Services
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2018

A really great online scheduling/payment software

Pros

The software is very easy to use and train employees on. Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments. Love that everything we need is in one software- employee time clock, scheduling, payments, and online registration. Another great feature is the snapshot of revenue comparison and reports that you can pull from the information you gather. Customer support is absolutely phenomenal. They have guided me along the way since day one!

Cons

It doesn't fit every scheduling need we have. Although, after trying out 5-6 other scheduling softwares, Jackrabbit was by far the best fit. I don't particularly like the view (snapshot) of the schedules for instructors.

Gabby M.
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2020

Fantastic Platform

We give Jackrabbit Swim a A+

Pros

A 180 change from the old platform we were using. It's not only used friendly for the administrators but as well for our families/members. The support staff is awesome! Always ready to help and fast response.

Cons

We wish there was an app for the staff and parents to use...
We wish we could save multiple times in the same class and multiple instructors...

Courtney R.
  • Industry: Recreational Facilities & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/12/2021

Jackrabbit so incredibly useful and has great customer service

Pros

Jackrabbit has so many features that our swim school needs. It's mostly easy to use after you get used to it and they have great customer service. They are always updating to fit client's needs.

Cons

It does take some learning to use but it's not difficult. There are a few features that I wish it had but they are minimal.

Marsha L.
  • Industry: Facilities Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
5
Customer Support
1

3
Reviewed on 15/07/2019

Jackrabbit Swim

Like I stated, the ease of navigating the software is really nice. However, they change stuff all the time, new, enhanced. Just leave it alone already. The changes they make don't make it any easier, it is time-consuming to figure out the new way, and it really doesn't make the experience any better.

Pros

The software is really easy to use. Very user friendly.

Cons

ALL THE CHANGES THAT ARE MADE CONSTANTLY ON THIS SOFTWARE. TRYING TO GET AHOLD OF ANYONE IN CUSTOMER SERVICE IS NEARLY IMPOSSIBLE JUST WHEN YOU GET USED TO DOING SOMETHING, THEY CHANGE AND YOU HAVE TO LEARN HOW TO RE-DO SOMETHING. THE CHANGES THEY MAKE AREN'T ANY BETTER THAN WHAT THEY DID BEFORE. IF IT AIN'T BROKE DONT FIX IT!

Nicole R.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2019

Best Software for Swim Lessons!

The set up of the software to streamline a business was easy. Scheduling, Registrations, Payments, emails, and the organization of this all in one place is what makes this such a great software. Not to mention great customer support.

Pros

It's easy to use for administrators and cliental.

Cons

I like everything about the software. I have not found a con thus far.

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