Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$20.00/month.
Salesforce Marketing Cloud
- Industry: Market Research
- Company size: 11-50 Employees
- Used Weekly for 2+ years
Constant Contact Review
Very Good! It was easy to switch over and get everything going from the beginning.
We use Constant Contact to create our Email Campaigns and also to schedule posts on our social media on a weekly basis.
We had no problems with Constant Contact at all.
Reasons for Choosing Constant ContactMailchimp has by far the worst customer service and has not been able to solve our problems - Constant Contact did their job in 5 minutes.
Reasons for Switching to Constant ContactCustomer Service
- Industry: Telecommunications
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
Constant Contact review
Constant Contact excels in handling various groups/lists and large numbers of contacts. I've dealt with companies with a vast customer base, and Constant Contact enables you to manually eliminate subscribers and errors from more extensive groups/lists. They're coming out with a new edition of their email builders, but the existing one allows for individual CSS coding per block, which allows for a lot of customization.
Constant Contact has several oddities that I haven't encounter with Mailchimp, especially when using external connections for photographs and URLs. The email builder's text and link editing is a little strange and has a few flaws. Also, unless you make folders for all of your emails, the new search option for past emails is quite sluggish and takes a very long time to find.
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 Employees
- Used Monthly for 2+ years
Useful, Consistent, Not Always User Friendly
In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been using it for 10+ years) and because it's cheaper for the amount of contacts we have. I also like that I can do surveys through it. MailChimp also didn't seem any more user-friendly than Constant Contact when I tried to work with it a few times.
The email templates and survey features are really helpful. We can also connect their email lists into our website pretty easily. It's nice to have one paid service that sends out emails AND sends out surveys. MailChimp doesn't offer both features in one, so it's why I stick with Constant Contact. It's also cheaper than MailChimp for the amount of contacts we have. It's expensive, but it's the best one we've found.
It's not very user-friendly to make the edits I'd like in the actual emails I'm making. There aren't very many templates useful to us, so oftentimes, I end up making my own template and then saving it. The photos don't always load easily when I pull up our photo album, but it does eventually work when I mess with it a bit. My colleagues oftentimes have difficulty with using it as they're not as used to it as I am, so I wouldn't say it's user-friendly off the bat. It takes a learning curve for sure.
Reasons for Switching to Constant ContactIt would have been us making a switch from Constant Contact to MailChimp as Constant Contact was what we already had. I didn't feel like MailChimp was worth switching everything over, so I have just stayed with Constant Contact.
Great For Large Contact Base
Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.
There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 6-12 months
Don’t sleep on Constant Contact!!!!
We love Constant Contact! The decision to switch to CC last year was the best decision that we made all year! It’s made our lives so much easier and we are definitely reaching more people!
Ease of use
Beautifully organized with list/ calendar views, folders, and list management attributes
Automated social media and email scheduling
Reporting both original and resends in detail with drill downs so that you can see who exactly clicked!
There is some room for improvement in the ability to tag other pages in the social media posting section. When I post, I have to leave the site to find the social handles of the people/businesses that I’m trying to tag. If it could auto populate like it does in the social media sites that would be amazing!
More lead ad options other than just Facebook.
Integrate with AirTable!