About Jackrabbit Gymnastics

Jackrabbit Gymnastics is a club management solution designed to help businesses manage registration, billing, attendance tracking, class scheduling and other operations. It provides an accounting module, which lets gymnastics schools integrate the system with Quickbooks and track paid fees, reconciliations and project payments on a unified interface. The application allows businesses to monitor staff's logging details or availabilities, track students' progress and class schedules and share selected information with parents and staff on self-service portals. It includes a point of sale functionality, which lets gym owners accept payments using a credit card swipe reader. Additionally, administrators can utilize an executive dashboard and reporting capabilities to generate summaries of classes and revenue. Other features include a time clock, SMS or email alerts, skills tracking, and more. Pricing is available on monthly subscriptions.
Jackrabbit Gymnastics Software - Jackrabbit Gymnastics tuition fees

Jackrabbit Gymnastics pricing

Jackrabbit Gymnastics does not have a free version but does offer a free trial. Jackrabbit Gymnastics paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Pricing Details:
No contracts, pricing based on total student count. 1-100 students: $49/month 101-250 students: $89/month 251-500 students: $129/month 501-1000 students: $169/month
Free Version:
No
Free trial:
Yes

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Jackrabbit Gymnastics Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4
Customer Support
4.5
5 reviews of 137 View all reviews
Joann B.
  • Industry: Professional Training & Coaching
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/10/2019

Customer services is excellent!!

JackRabbit is great! We started out with a few hundred students and now we have close to 2000. JackRabbit has been there every step of the way!

Pros

Love that they take customer ideas! They are always updating and making the system fit our needs. If I have any issues, customer service is always there to help. Their FaceBook seems to always be active.

Cons

There are sometimes some down time with the system but rarely. JackRabbit is great about notifying/alerting us when the system is down.

Vanessa W.
  • Industry: Performing Arts
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/08/2020

Flexible and robust

Jackrabbit has eliminated all of the manual work of organizing registrations and sending confirmation emails for each session of classes.
It has allowed us to see our revenue at a glance and easily track our monetary progress.
It has allowed us to efficiently search and contact groups of families based on their status. (Example: Current students who are not registered for an upcoming session, families not paid by the payment deadline, all students registered for a class that is cancelled for some reason etc. )

Pros

We looked at a lot of software and it is difficult to find one that has options to search, track and do all the things you want to be able to do. And usually the more things that are possible, the more confusing and steep the learning curve. Jackrabbit offers so many possible functions and also organizes them well by through the Staff Portal, Parent Portals, drop down menus. The searchable tutorials are very helpful and I use them all the time when I forget how to do a particular function. We have been very happy with how Jackrabbit has organized and streamlined our information database and our processes.

Cons

Because there is so much information and possible ways to access the information it does take a significant amount of time to become familiar with it all.

It is difficult to tell what the families see in their portals since I only ever see it from the back end. We have created a "pretend family " account for ourselves to be able to view it from the family's perspective.

Alternatives Considered

ASAP

Reasons for Switching to Jackrabbit Gymnastics

Jackrabbit offers tiers of product and prices. We are a small organization and we don't have the budget to invest in a large, up-front sum for set up. We could select a monthly price that fit our needs based on the size of our clientele and usage.
Jacqueline R.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
1
Customer Support
5

3
Reviewed on 11/08/2020

Great for tuition based classes but not drop-in claases

We are still in the beginning stages so some days I am completely frustrated and ready to abort mission, other days I have hope we are gonna make it. Bending the application to match 2 different income strategies has been hard. We use tuition and pay per class. This platform does not make that easy. I also, struggle to stay organized with instructor absences and Sublist because there is no updates for staff schedule.

Pros

Teaching tuition,
Classes management,
Class scheduling,
Online application with legalese,
Mobile app compatible
Staff portal for attendance and time clock

Cons

1)Very difficult to adapt to an adult student application that pays per class and is user friendly.
2)No structure for substitute instructors. You can change daily or weekly schedules for staff without changing the whole class summary. Therefore I have to use 2 calendars, one for staff and one for studio.
3) Although there is a lot of help, scheduling calls are days out and 30 minute windows. Not enough time to get most things accomplished.

Jr Z.
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/08/2020

Can't Live Without JackRabbit

Dealing with JackRabbit Technologies has been super easy and very informative. We have attended their training class on several occasions and we always learn a new function/feature that we can use.

Pros

JackRabbit Technologies is an all in one top to bottom software solution that helps me track, analyse and run my business daily. There are so many features of the software that make our daily life much more enjoyable that if we had to do manually or with several different products our life would be miserable.

Seemless integration with Express Payroll makes running my paycycles as simple as a click of a button

Cons

Sometimes it takes a little longer than I would like to implement a new feature that directly effects my process(es). I also understand that I am not the only business using the software and that new features need to be looked at across the entire spectrum of business involved.

Alternatives Considered

iClassPro

Reasons for Choosing Jackrabbit Gymnastics

An online options that is accessible from anywhere was the primary reason for selecting JackRabbit. Our previous solution was a desktop only version.

Reasons for Switching to Jackrabbit Gymnastics

Function and Feature more rich than any other.
Shayna G.
  • Industry: Alternative Medicine
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
5

5
Reviewed on 11/08/2020

Trying to fit a square peg into a round hole

Business problems we are solving - getting payment up front
It's A LOT more back-end work that I would have expected. It's because we are doing lots of 1:1 tutoring and classes are not always consistent from week to week. It's not your fault, it's probably ours.

Pros

Customer support staff are amazing. Parents being able to enrol in classes themselves and billing process is virtually automatic for classes that are billed by the session. I also like having the kids info in one location and access to the sign off waivers.

Cons

We are a tutoring company (mostly 1:1) trying to use a gymnastics software. I don't know if it's the right fit. I like the classes feature of it, but the 1:1 stuff needs improvement - Specifically the weekly billing aspect of it. If you don't bill Monday through Friday of that week, the data are lost as kids may attend different classes the following week. Also billing is not itemized. It shows the week that they attended 1:1 classes and the amount but it does not show specific dates and times.

Alternatives Considered

Jackrabbit Care

Reasons for Choosing Jackrabbit Gymnastics

Because I wanted parents to enrol in their own classes and I wanted automatic billing.

Switched From

Quickbooks Online

Reasons for Switching to Jackrabbit Gymnastics

We went back and forth with the sales team and this one fit our needs just a little bit more. I'm considering making the switch back to quickbooks becuase my clients need itemized billing for their funding.

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