About Lead Gen & CRM
Lead Gen & CRM pricing
Lead Gen & CRM does not have a free version but does offer a free trial. Lead Gen & CRM paid version starts at US$449.00/month.
Alternatives to Lead Gen & CRM
Lead Gen & CRM Reviews
Feature rating
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
SharpSpring user for 4+ years
We really are able to do so much more with our marketing. We can see the interaction of clients with our marketing as a whole, not just off of one campaign. We can trigger emails and actions based on their behaviors which is very beneficial.
Pros
Being a Partner for 4+ years has allowed us to grow with them. When they were a startup, we were able to really see the changes the partners were requesting and the software has come a long way. They really value their Partners (agencies).
Cons
Sometimes SharpSpring likes to release new features, while they need to also work on continually improving their existing features.
Alternatives Considered
HubSpot Marketing Hub, Salesforce Marketing Cloud Account Engagement and Act-OnReasons for Choosing Lead Gen & CRM
Marketo was very expensive and did not allow us to resell to clients. Also not user friendly.Switched From
Marketo EngageReasons for Switching to Lead Gen & CRM
Much less expensive and really built for agencies like us. The others also really charged a lot for the number of contacts we would have, making them not feasible.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
The marketing automation choice when value-for-money matters
We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.
Pros
SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.
Cons
Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.
Reasons for Choosing Lead Gen & CRM
We switched mainly because of price.Switched From
HubSpot Marketing HubReasons for Switching to Lead Gen & CRM
SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Not worth it
Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.
Pros
Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.
Cons
Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.
Alternatives Considered
HubSpot Marketing HubSwitched From
HubSpot Marketing HubReasons for Switching to Lead Gen & CRM
price.Response from Constant Contact
Hi there,
Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.
If you'd be open to sharing any additional feedback, please email us at [email protected]
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
A very good alternative to leading competitors
Overall, our experience using SharpSpring with different clients has been very positive. The setup is not the quickest, but still manageable. We have learned with the training program and the support was always there to help.
Pros
If you are searching for a cloud software to manage marketing automation, Sharpspring got you covered at a much lower price than other competitors. You don't need any design skills to be able to make it work. They have a good training program and support is also very effective.
Cons
Although you can get results pretty quickly, usability could be better when building landing pages or emails. Social posting is in my experience still not reliable. Nonetheless, they offer good support and constant improvement.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
SharpSpring is the Best of the Best
My overall experience with SharpSpring has been wonderful! While the platform still has kinks to work out (what platform doesn't?), their customer service is amazing and they move at a rate unseen by others to make the platform better every day. I highly recommend them not just for their platform, but their people are friendly as well.
Pros
I really enjoy the various features that are available within the platform! It allows us to quickly and easily identify our prospects, capture their information on the website, and then market to them in a way that is meaningful and generates new business for us.
Cons
In their mission to make their platform compete, they often focus on getting new features out quickly but then have to go back and update later. I've seen this happen for them with tools like Video Calling, which became quickly available due to COVID-19 but lacks the robustness of other dedicated video platforms that I would imagine most companies already use.
