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About MIE Trak Pro
One word sums up MIE Trak Pro: flexibility. You may be using tired old spreadsheets or an ERP system that can't scale with your manufacturing company. When your organization grows, MIE Trak Pro adapts to your needs, striking a balance between department flexibility and administrative control. From customizable dashboards and reports to reusing data like quotes, RFQs, sales orders, and work orders, MIE Trak Pro adjusts its full features uniquely to you—without hurting your wallet.MIE Trak Pro offers the following features: accounting, business analytics, customer relationship management, electronic data interchange, bill of materials, barcoding, human resources, inventory control, invoicing, quality control and inspection, repair and maintenance, request for quotation/quoting, sales and purchase order processing, time clock, and work order scheduling and reporting. The system also offers kiosk data collection and whiteboard scheduling modules with drag-and-drop scheduling. It contains customer and vendor centers and an executive management overview to ensure users have access to real-time data updates.MIE Trak Pro was created specifically for discrete manufacturing businesses that require complete production control, from quote creation to financial tracking. Built on a SQL Database, MIE Trak Pro is customizable to various styles of business and offers user-level personalization.
MIE Trak Pro pricing
MIE Trak Pro does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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MIE Trak Pro Reviews
Feature rating
5 reviews of 159
View all reviews
David
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 25/10/2018
MIE Trak Pro
Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.
Pros
High levels of flexibility.
Excellent support.
Cons
Occasionally bugs aren't picked up prior to updating to new build.
Response from MIE Solutions
David-
Thank you for your wonderful feedback and for your feedback about bugs rolling over into the new builds. Our development team thanks you for your help in bringing awareness to any bug in our system so we can fix it as quickly and efficiently as possible.
It is an honor to partner with you and help you achieve your company's goals. We look forward to continuing this partnership for many years to come!
-The MIE Solutions Team
Replied 21/01/2019
James
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/08/2023
MIE Trak Review
Great Experience!
Pros
As a job shop who serves various industries, we are constantly needing to send lead-time updates to our customers. MIE Trak allows us the ability to give real-time tracking info to our customers about the status of their order. We can see how many parts have been completed, or what manufacturing stage they are currently at and provide that information quickly over the phone or email without leaving the office. We are able to exercise full control over the shop via the system and communicate all aspects of the manufacturing processes to customers and suppliers.One of our favorite functions is the ability to create custom reports for any module. We can easily prepare data and arrange it in any manner we choose, then print or save it as a PDF with our company logo to share with customers and suppliers. The system is great for generating custom OOR's, RMA's, Certs, etc.Working with the team at MIE Solutions has been a great experience and they are always responsive to our feedback. Often the issues we find are quickly fixed via updates and they are continuously improving the software all the time.
Cons
Any issues that we have experienced have been quickly resolved by the MIE Solutions team, so there is nothing negative to report at this time.
Carlos
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5
3
Reviewed on 11/08/2023
Better than what we had
Pros
Unbales our team to have a good overview of our production and able to integrate with third party software's.
Cons
difficult to customize reports and some are not customizable.
James
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 11/03/2023
Tickets
Considering this has not been in use 1 year, I am surprised at our progress. Overall experience is good and software works. We are still learning how to best use it in our company.
Pros
During implementation we had questions and features needing support. For these we go online and issue a ticket - support request. I have been impressed at the quality and speed of ticket responses. The mobile warehouse is great and our team loves it. The kiosk for tracking wo progress is great and was easy to implement.
Cons
Some of the features require multiple screens and buttons to execute. The ECO process is limited and does not appear to be written for a company manufacturing products under revision control.
Alternatives Considered
NetSuiteReasons for Choosing MIE Trak Pro
ERP and inventory trackingReasons for Switching to MIE Trak Pro
Ease of useResponse from MIE Solutions
Hi James, thank you for your kind words. We will pass it along to our company and support team at our Friday meeting.
With respect to your concern with multiple screens, this has been one of the primary focuses of our new, pending Cubed product release. We hope that the new updates meet your expectations. If you'd like to be involved in the review of Cubed, please reach out to me. –Scott Pierson, COO
Replied 29/03/2023
Misty
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 16/03/2023
Excellent Shop Software
My overall experience has been excellent. Anytime I have an issue, I submit a ticket, and one of the reps will contact me same day to help me fix it or find a better way. Every single person I have dealt with has been AMAZING! They are so helpful and knowledgeable and they will stick with the ticket until it is resolved or another avenue has been found that works better. Hands down, their customer service is the best!
Pros
MIE Trak Pro is user friendly, easy to navigate, has multiple functions that fit our industry, but most importantly, we are able to track each job/work order from start to finish. Customer service is the very best I have ever used.
Cons
The only issues I have had with MIE Trak Pro are the few times I needed something that was not part of the design...usually related to the employee timeclock recordkeeping. Thankfully, we have found ways around it with the excellent customer service team at MIE Trak.
Response from MIE Solutions
Misty, thank you for your kind comments. We really appreciate the partnership with your company since November 30, 2005. We will be sure to pass along your feedback to our entire team during our meeting this Friday.
We appreciate your comments on the future direction of MIE Trak Pro and we will be sure to share it with our development team. If there is anything else I can do to assist, please don't hesitate to reach out to me directly. –Scott Pierson, COO
Replied 29/03/2023
