About Axxess Home Health

Axxess Home Health, a scalable electronic medical records software used by more than 8,000 organizations of all sizes, helps manage all human resources, administrative, clinical, operational, scheduling and billing needs through a single-sign-on solution offering more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. The complete home health suite of solutions includes a staffing software, a CAHPs survey offering, revenue cycle management and intuitive Direct Data Entry Medicare billing. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic Visit Verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model tool show key performance indicators like potential Low-Utilization Payment Adjustments, risk of hospitalization, Request for Anticipated Payment aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.
Axxess Home Health Software - Patient-Driven Groupings Model  (PDGM) Center
Axxess Home Health Software - Home Health Software Dashboard
Axxess Home Health Software - Patient Chart
Axxess Home Health Software - Quality Assurance Center
Axxess Home Health Software - Axxess Business Intelligence Operations KPIs
Axxess Home Health Software - Axxess CAHPS Patient Surveys
Axxess Home Health video
Axxess Home Health Software - Patient-Driven Groupings Model  (PDGM) Center - thumbnail
Axxess Home Health Software - Home Health Software Dashboard - thumbnail
Axxess Home Health Software - Patient Chart - thumbnail
Axxess Home Health Software - Quality Assurance Center - thumbnail
Axxess Home Health Software - Axxess Business Intelligence Operations KPIs - thumbnail

Axxess Home Health pricing

Axxess Home Health does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

Alternatives to Axxess Home Health

SimplePractice

SimplePractice is a cloud-based mental health solution that helps wellness professionals automate processes related to...
Caspio is a cloud-based application development solution for organizations of all sizes. The platform is suitable for...

SMARTcare

SMARTcare was developed by home care owners and caregivers to streamline caregiver workflow and agency management. The...

myezcare

myEZcare provides HIPAA-compliant healthcare software's for agencies in USA. myEZcare provides cloud-based healthcare...

Medflyt

0
Trusted by leading care providers, Medflyt's is a caregiver-centric home care solution that provides care providers...

TheraNest

TheraNest is an HIPAA compliant web-based mental health solution used by solo practitioners, large mental health...

Axxess Home Health Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4.5
Customer Support
4
5 reviews of 312 View all reviews
Sam S.
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/01/2012

Our company is a commonly owned group of home health and hospice providers located all across Texas. Because we were not pleased with all the double data entry and lack of features and functions provided by our previous provider, the company assembled a team of 16 home health agency software systems users: from the markets where we conduct agency operations, composed of each agency role; i.e. intake clerks, nurses, administrators, and billers, from all over the company; to objectively research the platforms and to choose the best platform to support the overall growth of our agencies into the 21st century. Before using Axxess Agencycore, we used HealthCareFirst, and reams of paper forms and spreadsheets. We use the browser-based version of Axxess so every update is immediately available.

We purchased Axxess in August 2011, after an extensive process beginning in the summer of 2011. Our statewide team of HHA pros performed a search of national scope that included all of the most prominent providers of Home Health Agency Point of Care, Administration, Scheduling and Billing software. Our ‘final four’ included industry mainstays. The final four consisted of:
1. A large, well-known hospital based home care system.
2. A well-known home health platform which also has as an affiliated nationwide home care agency group; and
3. A heretofore-leading web based platform system, which has become a market leader since 2006. (This candidate was our pre-research favorite.)
4. Axxess

After participating in demonstrations of features and functions from all the vendors and applying consistent testing based on common criteria involving the top 4, we narrowed our list down to two (eliminating #1&#2 on the criterion of functionality, monthly recurring, and implementation costs). We then conducted a semifinal round, pitting the two browser based systems on a head to head basis- We then applied ourselves to another round of demonstrations, this time pitting #3 vs. Axxess, head to head. The team was utilizing the predetermined criteria to assess the platform’s features and functionality. The implementation went smoothly, with training happening simultaneously. It took just over 60 days. It is easy to use with point and click and usable with tablets, iPads and laptops, as well as desktop Macs and PCs.

After the second round, an informal team discussion was held, with all team members present. Because of our commitment to the process we had agreed to follow beforehand, the ultimate choice was put the decision to a vote of the team. The team voted overwhelmingly to choose Axxess, even though, at the outset, the company leadership had actually been leaning towards choosing #3. This choice was a lot more clear-cut than we had anticipated. We consciously chose Axxess over #3, which is a prominent browser based platform, which has been a market leader in the home health industry since 2006. Due to our thorough and deliberate due diligence process, which included in its scope the most prominent vendor platforms in the US Home Health Agency Software Market, we are convinced that Axxess has emerged as the clear market leader. We chose Axxess over the other finalist because it not only is competitively priced, but also reflects a customizable workflow orientation, and is comprehensive in scope. Axxess utilizes the most up to date .Net technology and provides the easiest route to efficiency and productivity through formal, attentive training of all the platforms we examined.

An extra bonus is the attitude of Axxess’ trainers and customer support employees towards its customers. The Axxess Team is refreshingly enthusiastic and helpful. The Axxess culture is inviting, and their employees’ attitude towards their clients is encouraging. Axxess is enabling us to increase profitability. The company's 4 licensed agencies migrated to Axxess in September 2011. The migration was conducted over the course of a complete patient episode (60 days) by inputting into Axxess all our recertification patients from our previous platform, which did not have Point of Care functionality. Our CEO commented that this was the smoothest migration between platforms he has ever experienced in his 20+ years of home health agency experience.

We are thrilled to be an Axxess client, and among the growing number of Axxess User Community members. Our confidence and efficiency provided by this change has enabled us to move forward in acquiring additional agencies in other regions of Texas, as well as to foster the continued growth of our current patient/client base.

Chinwe I.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 05/11/2017

Zoey Health Services Report/Experience With Axxess.

Let me share my recent experience with you.My biller does not know that medicare has new measures on home Health Agencies now on 'Rap Suppression'. Axxess billing dept.,put one of my patients on Rap Suppression by name Elnora Jones due to over late rapping. That not withstanding, a repeat late rap on the same patient occurred again and medicare implemented rap suppression.This is why I am demanding a refund and termination of their contract whether I breached the contract on not. I am still with Axxess home health system but not with billing dept. Axxess billing dept.does not have good reputation, if nothing is done to correct them, it is going to affect Axxess in general because 3 of my friends pulled out of axxess because of how the billers handled their problems.

Pros

Axxess is a complex organization big enough to contain almost everything required for a smooth running of Home Health Agency. Supper customer service ready to talk to you 100 times a day solving problems with happiness.
There staff takes correction without frowning, makes amend their mistakes without victimizing there customers.
In fact, this is a good quality with Axxess staffs they know that "Your customer is always right". I am talking with experience.
Where I have problem is the " Billing Department".

Cons

The Billing department has to be re-structured. More experienced billers are needed, and or frequent up dates through in -service training are required of the billers to be current.Secondly, they are not suppose to be harsh and rude when addressing a frustrated customer whom out of Axxess billers mistakes and in-experience made the customer loose money.This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous.

Miriam K.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2021

Axxess Home Health

Excellent

Pros

What I like best is the patient face sheet module. Its so simple to put patient information.

Cons

it easy to maneuver. The step by step is easy to teach and very understandable.

Aneesha P.
  • Industry: Hospital & Health Care
  • Review Source
Value for Money
0
Features
2.5
Ease of Use
5
Customer Support
3

3.5
Reviewed on 04/06/2015

Great software for a low price!

Pros

Ease of use! I also like the help tool it is very useful in the orientation of new employees.

Cons

Visit verification does not always work for our clinician. We have a lot of complaints that they are unable to obtain a signature especially on iPhones(and we are now charged for a service that does not always work).

I have had at least 3 occasions where their server was down and we were not able to access patient information. When I called in all they could offer me was to have all charts printed just in case situations like this occurred. I wasn't to pleased with this because if I wanted to have manual charts I would not have computer charting. It has to be a better back up plan or something different they can do to ensure chart access at all times

Response from Axxess Team

Dear Aneesha,

Thank you for taking the time to write a review of your experience with Axxess. We truly value customer feedback and always seek to give our customer’s the best experience possible. We will have one of our success coaches reach out to you to assist with the EVV. Issues such as these might require you to upgrade your mobile operating software. Thousands of agencies like you trust our user-friendly software to grow their business and focus on patient care. Our philosophy is to focus on our customers at all time and your voice matters.

Thank you for choosing Axxess!

Sincerely,
Your Friends at Axxess

Replied 10/08/2015
Glynis W.
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 22/02/2021

Review

Pros

The ease of use and my husband liked the billing system

Cons

Trying to call into Customer Service, I have been left on hold for over an hour on several occasions.

Related categories