About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Slack Software - Slack Action Items
Slack Software - Slack Channels
Slack Software - Slack Conversations
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Slack Software - Slack Video/Voice Conferencing
Slack video
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Slack Software - Slack Channels - thumbnail
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Slack pricing

Slack has a free version and offers a free trial. Slack paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Pricing Details:
Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Free Version:
Yes
Free trial:
Yes

Alternatives to Slack

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Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, teams are more...
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Slack Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 20,401 View all reviews
Sourabh S.
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2021

Slack makes business communication easy, efficient and engaging

I have enjoyed every bit of using slack, it gives me a feeling of using a robust yet state of the art communication platform. Hats off to the folks at slack, keep the good work going !!

Pros

It has carved a new segment in business communication and remote collaboration. Right now it is the gold standard as far as combining email and chat go. The User Interface is peppy and fun. The User Experience is very intuitive and efficient. We can edit messages that were sent without much noise. Love the slackbot as well it is very effective if used correctly. There are some really cool geeky features like Marvin etc which add the much needed spice to the remote work environment.

Cons

I haven't seen/used a native audio or video calling feature on slack, there are some advantages of having 3rd party video conferencing integration support but an inbuilt audio and video calling would have made this an absolute front runner in its segment. There should be a feature to notify when someone has logged in back to slack.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2021

Magic tool for remote work communication

Love it-Hope to use slack regardless of where I end up throughout everyday life. May even use it for individual utilize and can undoubtedly make bunch visits with companions,

Pros

Slack makes informing proficient and puts together messages into various channels. It is extremely helpful to private message just as make gatherings. Moreover, records are saved and filed for simple access. I likewise enjoyed the usability and capacity to work together with anybody in your association.

My most loved uses out of the product

1.) Unlimited number of channels-Public/Private

2.) Ability to make shapes that get distributed to explicit channels

3.) Love utilizing the/remind piece so I can get pings about undertakings requiring finish or a straightforward subsequent update

4.) You can have some good times and tweak. For instance: We have a 'Jokes' channel that the leeway bot will make you wisecracks on the off chance that you ask 'bot make me a father quip'- It's astounding

Cons

Difficult to think of any as a client yet heres a shot:

1.) The limitless assortment of channels makes the high opportunities to get steady pings in case somebody @'s you in a channel.

2.) You get dependent and wind up using your organization correspondence application 'Slack' off hours and simply signing on as though it were a web-based media page.

I disdained the failure to make a public gathering "private" after it's creation. Would incidentally slack and my. messages would just come through on my telephone and not work area

Alternatives Considered

Rocket.Chat

Reasons for Switching to Slack

Slack is really a brand and have some valuable feature for remote work.
Jon B.
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
2
Ease of Use
4
Customer Support
0

3
Reviewed on 09/07/2020

Slack is essentially advanced texting for business users

I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.

Pros

I like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone.

I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply.

I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.

Cons

The biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide.

It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread.

The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.

Alexandros B.
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/09/2021

A great collaboration and communication platform for teams - even young aged ones

Coaching a team of 10-15 children from 12 to 15 can be quite challenging. However, we have been able to incorporate Slack in our day to day work. All of our communication is in Slack, independent of Facebook etc and the children had no problem with it. Great features, easy creation of subgroups and sharing. Overall great software and I probably one of the only options offering these kind of feature for free and so well integrated.

Pros

I love the easy creation of team channels for different topic, and the message threads. I honestly find it very difficult to use a platform without this feature any more. Not needing to spam the whole team with a smaller conversation is great, especially for younger teams. Also third party integrations is a feature I use all the time, mostly Google drive and simple poll for now.

Cons

Sometimes the notifications on my phone don't work very well and i occasionally have some complaints from third party apps (which has little to do with Slack though), like not being able to edit polls from simple poll etc.

David W.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/07/2021

The best remote collaboration tool I have EVER used!

Slack is the easiest collaboration tool I've ever used. I am currently acting as Scrum Master for four agile teams, and it's easy to keep in touch with all of them and coordinate standups. File sharing is extremely easy

Pros

Slack is a user-friendly, robust collaboration tool that allows for quick setup and access to channels both public and private. Asynchronous communication is a cinch and the Mentions and Reactions feature allows for easy access to what recent messages you have received.

Cons

Due to Slacks' third party app space, there are some features that might seem to be missing at first but need to be found as a third party feature. This involves an admin or an owner having to approve the app being installed. This can sometimes be a bit of a headache on the admin end, as it requires going to obscure parts of the app to approve. It could be an easier experience.

Alternatives Considered

Microsoft Teams

Reasons for Choosing Slack

Yammer was too slow and "social media" like for us. We wanted a faster, easier tool for us to quickly communicate with one another.

Switched From

Yammer

Reasons for Switching to Slack

Teams lacked a lot of the features Slack has, such as custom reactions, quick calls and file uploading. We decided to stick with Slack as it offered what a more agile-friendly experience.

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