About Gusto
What is Gusto?
Gusto is a solution that provides businesses with HR functionality including payroll, employee benefits administration, time tracking, hiring, and more.
How do I use Gusto?
Employees login to the application in order to monitor their payroll and manage their benefits. Businesses utilize the hiring module in order to extend offers and streamline the onboarding process.
Who uses Gusto?
Gusto is used by businesses of different types as well as accountants.
How much does Gusto cost?
The core plan costs $39 a month plus $6 per user. The complete solution costs $39 a month plus $12 per user. The concierge costs $149 per month plus $12 per user.
Does Gusto have an app?
Gusto has an app for employees to access their payroll information.
Gusto pricing
Gusto does not have a free version but does offer a free trial. Gusto paid version starts at US$39.00/month.
Alternatives to Gusto
Gusto Reviews
Feature rating
- Industry: Sports
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Gusto - a breeze for small biz
My experience managing Gusto is from the POV of a company with seasonal employees, but I also worked at two other companies that used it.
That's the thing: there's great carryover if someone already worked for a company that used Gusto, as administrators can access any stored documents easily (and the employees don't have to worry about uploading a new form every time).
It makes tracking tax forms a lot easier, knowing that they're always going to be in the same place.
Running payroll is mostly intuitive as well, though there's a bit of a learning curve involved to make sure all the automations are as needed.
Pros
Gusto makes it easy to interface with all your employees, making direct deposits and tax forms a breeze.
Cons
Honestly, I can't find any downsides that outweigh the benefits of Gusto for our small business. If anything, it challenges me (as a manager with not a lot of administrative experience, as we don't have a separate department to take care of it) to learn the ins & outs. This can be a learning curve when it comes to, say, automations and admin permissions, but a gentler one than I would expect.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Payroll done simple enough for ANY staff member.
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.
Pros
Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.
Cons
Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.
Alternatives Considered
HomebaseReasons for Switching to Gusto
Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Nothing is worth this crap of a payroll services
Iv been describeing it it's nothing
Pros
Free trial but once it's gone that is when you see it for what it is
Cons
There is nothing good about this software it's crap it's lazy and a rip off
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
Great for payroll
It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.
Pros
Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.
Cons
Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.
Reasons for Choosing Gusto
Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.Switched From
UZIOReasons for Switching to Gusto
Reputation and ease of integration with other platforms.- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Go for Gusto!
Overall good. Value was good for the ease of access for employees and management
Pros
I appreciated how ready it was to use from both the management side to the hourly side. It's easy to click on, out, and approve both. As well as handle time off requests and time of banks. Overall easy to use.
Cons
How long it took everything to load and how often I saw that terrible pig. Regardless of device or internet speed and connectivity.
