About Gusto

Gusto is a modern, online human resource platform that helps any small business owner take care of all hr tasks. Gusto offers HR tools and HR services to help with managing employee onboarding, running payroll, administrating health benefits, and engaging employees and teams using one integrated, easy-to-use platform loved by over 100,000 modern employers. Any business owner will feel like a pro no matter how complicated the situation. Gusto provides any small business with payroll management and benefits management services. Gusto provides expert guidance from HR professionals when purchasing health insurance for the first time, integrating existing plans with payroll, or needing help with add-ons like 401(k), life insurance, and commuter benefits. Using integrated payroll software, Gusto Payroll Services will streamline the payroll process and make running payroll easy by offering full-service support for automatic payroll processing, tax filing, and payroll compliance. Both employees and employers have access to pay stubs and any tax document. Gusto helps employers of any size find health insurance and other employee benefits from day one. With online enrollment and a team of experts on call to help, you can provide your team the benefits they want and need to stay happy, healthy, and engaged. Gusto offers pricing across 4 different plans: Contractor plan, Core Plan, Complete Plan, and Concierge Plan.
What is Gusto?

Gusto is a solution that provides businesses with HR functionality including payroll, employee benefits administration, time tracking, hiring, and more.


How do I use Gusto?

Employees login to the application in order to monitor their payroll and manage their benefits. Businesses utilize the hiring module in order to extend offers and streamline the onboarding process.


Who uses Gusto?

Gusto is used by businesses of different types as well as accountants.


How much does Gusto cost?

The core plan costs $39 a month plus $6 per user. The complete solution costs $39 a month plus $12 per user. The concierge costs $149 per month plus $12 per user.


Does Gusto have an app?

Gusto has an app for employees to access their payroll information.


Gusto Software - Gusto run payroll
Gusto Software - Gusto 401K plan
Gusto Software - Gusto onboarding
Gusto Software - Gusto workers compensation
Gusto Software - Gusto select benefits plan
Gusto Software - Gusto time tracking
Gusto video
Gusto Software - Gusto run payroll - thumbnail
Gusto Software - Gusto 401K plan - thumbnail
Gusto Software - Gusto onboarding - thumbnail
Gusto Software - Gusto workers compensation - thumbnail
Gusto Software - Gusto select benefits plan - thumbnail

Gusto pricing

Gusto does not have a free version but does offer a free trial. Gusto paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Pricing Details:
Core: For smaller businesses with simple salaries, wages, and pay schedules. $39 per company + $6 per employee per month. Complete: For businesses with complex hiring, payroll, and team management needs. $39 per company + $12 per employee per month. Concierge: For businesses with more sophisticated HR, policy, and compliance needs. $149 per company + $12 per employee per month. Select: For growing businesses who need premium tools and dedicated support (minimum 25 employees). Talk to sales to create your custom plan. Contractor Only: For companies without W-2 employees. $6 per contractor per month.
Free Version:
No
Free trial:
Yes

Alternatives to Gusto

QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management...

RUN Powered by ADP

The RUN Powered by ADP® (RUN) solution is designed to make your small business payroll quick and easy. With a streamline...

Paychex Flex

Paychex Flex is a human capital management solution that's designed using web-based modular technology and a dedicated...

ADP Workforce Now

ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP...

Quickbooks Online

QuickBooks Online enables users to download and reconcile credit card transactions that allows businesses to organize...

Zenefits

Zenefits is an all-encompassing HR SaaS platform designed specifically for small to midsize businesses. The Zenefits...

Gusto Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.7
Customer Support
4.4
5 reviews of 3,552 View all reviews
Kalen rainbow K.
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 12/05/2022

Gusto - a breeze for small biz

My experience managing Gusto is from the POV of a company with seasonal employees, but I also worked at two other companies that used it.
That's the thing: there's great carryover if someone already worked for a company that used Gusto, as administrators can access any stored documents easily (and the employees don't have to worry about uploading a new form every time).
It makes tracking tax forms a lot easier, knowing that they're always going to be in the same place.
Running payroll is mostly intuitive as well, though there's a bit of a learning curve involved to make sure all the automations are as needed.

Pros

Gusto makes it easy to interface with all your employees, making direct deposits and tax forms a breeze.

Cons

Honestly, I can't find any downsides that outweigh the benefits of Gusto for our small business. If anything, it challenges me (as a manager with not a lot of administrative experience, as we don't have a separate department to take care of it) to learn the ins & outs. This can be a learning curve when it comes to, say, automations and admin permissions, but a gentler one than I would expect.

Corey S.
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
0

5
Reviewed on 30/05/2022

Payroll done simple enough for ANY staff member.

Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.

Pros

Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.

Cons

Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.

Alternatives Considered

Homebase

Reasons for Switching to Gusto

Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.
Devin S.
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
3
Customer Support
2

3
Reviewed on 28/06/2022

Nothing is worth this crap of a payroll services

Iv been describeing it it's nothing

Pros

Free trial but once it's gone that is when you see it for what it is

Cons

There is nothing good about this software it's crap it's lazy and a rip off

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 08/03/2022

Great for payroll

It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.

Pros

Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.

Cons

Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.

Alternatives Considered

QuickBooks Payroll and ADP Workforce Now

Reasons for Choosing Gusto

Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.

Switched From

UZIO

Reasons for Switching to Gusto

Reputation and ease of integration with other platforms.
Sarah M.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 09/06/2022

Go for Gusto!

Overall good. Value was good for the ease of access for employees and management

Pros

I appreciated how ready it was to use from both the management side to the hourly side. It's easy to click on, out, and approve both. As well as handle time off requests and time of banks. Overall easy to use.

Cons

How long it took everything to load and how often I saw that terrible pig. Regardless of device or internet speed and connectivity.

Related categories