Payroll Mate is an on-premise payroll management solution designed for small and midsize companies based in the United...
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About Gusto
Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like payroll, benefits, hiring, management resources, and more — all in one place.
Gusto is proud to serve more than 300,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.
Effortless Payroll
Pay your employees and contractors with smart technology. With Gusto, payroll takes just a few clicks. Plus, we automatically file your taxes, help with compliance, and identify tax credits to help save you money you may never have known you qualified for.
Time Tracking
With Gusto’s automated time tools, your team’s hours, PTO, holidays, and more are automatically calculated and entered. We even integrate with the latest time tracking software and help you stay compliant.
Talent Management
Keeping your team engaged is crucial—especially working remotely. Give your employees a clear path for growth with performance reviews, trainings, developmental tools, and more.
Pricing
Gusto offers pricing across 3 different plans: Simple, Plus and Premium.
The Simple plan costs $40 a month plus $6/mo per person. The Plus plan costs $80 a month plus $12/mo per person. The Premium plan costs $180 per month plus $22/mo per person.
Gusto pricing
Gusto does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Gusto Reviews
Feature rating
5 reviews of 3,938
View all reviews
Alicia
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/06/2020
I’m an employment lawyer and I consistently recommend Gusto to my clients
Customer support is great. This is a good company. They aren’t the cheapest. And they aren’t the most expensive. I think the extra cost is worth it to ensure compliance.
Pros
Gusto is easy and straightforward to use. But it doesn’t sacrifice accuracy for ease. What I like most about Gusto is that it makes it easy for small businesses to be legally compliant with complicated wage laws across jurisdictions. I haven’t found a legal error yet — and I can’t say that about any other payroll software or service I’ve worked with over the last 15 years.
Cons
I wish the price didn’t jump up so much for time clock feature. Getting clients to use the integrated time clock can be a challenge, and it creates unnecessary problems. It should be included in the base fee.
Reasons for Choosing Gusto
Gusto is easier to use than RUN and is cheaper. It also has much better support. ADP plays sales games sometimes.Switched From
RUN Powered by ADPReasons for Switching to Gusto
I’ve got experience with all of these payroll companies. I feel that Gusto is the most reliable and easiest to understand and use.
Gabrielle
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 27/08/2024
Great company to work with
Overall we enjoy working with Gusto and really like their customer service. Moving from a big company to Gusto was a smart choice for us.
Pros
Wonderful customer service, really responsive and easy to work with.
Cons
We have struggled adjusting to the change in when direct deposit gets settled. Most payroll companies, the banks will release funds to employee's accounts once it clears the employer's account. But with Gusto the funds don't clear the account until it the day employees are to be paid. So, employees who used to receive their checks early due to who they bank with no longer get that, they now have to wait until pay date later in the afternoon before their check is deposited.
Response from Gusto
Hello Gabrielle,
Hello,
Thank you for your positive feedback about our customer service! We’re pleased to hear that you’ve found our team responsive and easy to work with.
We understand that the change in direct deposit timing has impacted your payroll process, as funds now clear on the pay date rather than earlier. If you have any further questions or need assistance with this issue, please don’t hesitate to reach out.
Thank you again for choosing Gusto and for your valuable feedback.
-Gusto
Replied 06/09/2024
Mark
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5
3
Reviewed on 25/08/2024
Gusto Review
Pros
Easy to track payroll, able to be useful with low number of employees
Cons
Not able to support large businesses, help desk doesn't assist.
Response from Gusto
Hello Mark,
Thank you for your feedback! We’re happy to hear that Gusto has been useful for tracking payroll, especially for businesses with a smaller number of employees. We understand that scalability and support are important, and we're always working to enhance our services to better meet the needs of all our customers. If there's anything specific we can assist you with or if you have suggestions on how we can improve, please feel free to reach out.
-Gusto
Replied 27/08/2024
Xiang
- Industry: Information Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
4
Reviewed on 07/08/2024
Great and easy tool for business
Considering its price, Gusto is a good ROI for our business
Pros
The easy-to-use platform can really help us manage and reduce errors with automated payroll for a midsize organization.
Cons
Sometime it takes us more time to figure out exactly how to run the reports.
Response from Gusto
Hello Xiang,
Thank you for your review! We're glad to hear that Gusto has been a helpful tool in managing payroll and reducing errors for your organization. We appreciate your feedback on running reports and will continue to work on making that process even more intuitive. It's great to know that Gusto offers a good ROI for your business, and we're happy you made the switch. If you ever need assistance, we're here to help!
-Gusto
Replied 16/08/2024
Vanashia
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 12/07/2024
Small business payroll for dummies
Perfect for what I needed small business employer with multiple hats to play, and this made payroll, more accurate and less stressful
Pros
How easy and straightforward the system is not complicated and identifying errors so that payroll can be completed
Cons
Very simplistic unfortunately it doesn’t have all the data categories. You’re larger more expensive systems will have however, if you have the time that they worked, and you use a application that integrates it the most bang for your buck.
Alternatives Considered
QuickBooks TimeReasons for Switching to Gusto
Easy to set up and price effectiveResponse from Gusto
Hello Vanashia,
Thank you for your review! We’re pleased to hear that you find our system easy and straightforward, and that it has made payroll more accurate and less stressful for your small business.
We appreciate your feedback on the simplicity of our platform. While Gusto is designed to be user-friendly and cost-effective, we understand that it may not have all the data categories found in larger, more complex systems. We’re always working to improve and expand our features, and your input helps us in that process.
Thank you for choosing Gusto and for sharing your experience. If you have any further suggestions or need assistance, feel free to reach out.
-Gusto
Replied 26/07/2024
