About Craftable

Craftable is a restaurant management platform that assists businesses with purchasing, inventory and accounting processes. It enables purchase orders to automatically build replenishment orders by triggering a new order when inventory reaches zero. Restaurants can create and track goods in transit with detailed visibility into the supply chain. It includes an open architecture, which allows users to integrate relevant data from ERP systems and other sources to gain a unified view of the business. Craftable offers integrated BI tools, enabling managers to access analytics across business units and make informed decisions on pricing, product development, inventory and other areas.
Craftable Software - Craftable view order details

Craftable pricing

Craftable does not have a free version but does offer a free trial. Craftable paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
Yes

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Craftable Reviews

Feature rating

Value for Money
4.3
Functionality
4.5
Ease of Use
4.4
Customer Support
4.5
5 reviews of 122 View all reviews
Daniel
  • Industry: Hospitality
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 27/08/2020

Beveger - good, but needs some work still

I’m a big fan overall. They should develop user friendly videos to walk people how to use it.

Pros

The sort features, the phone app, you can set user level functions, the reports are fantastic, it’s real sticky cheap.

Cons

The customer support is horrible. The sales side is good, but the delivery with wine list building is very bad. They need to come up with a system that makes it easy for the restaurant. The salesperson offers great things, but the developers don’t deliver and are really rude and stubborn.

tom
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/08/2020

So Far Its been pretty useful.

So far it has helped us cost out recipes well and adjust pricing on many items, it has saved us a lot of time with the actual month end count process.
I love the ordering and invoice tracking.. wish it tracked invoices by the actual invoice number rather than it creating its own invoice number inside Bevager.
I am anxious to see the end of month usage as my system should now be tracking product used through the POS system.. have to do a whole month to see if there is any benefit to this, but looking forward to it.
Install and learning the system take a long time as much of it requires self teaching, but once you have the hang of it, it will save a lot of time in the future,

Pros

Inventory or Audit at the end of the month is significantly quicker and easier.
Recipe builder/ drink costing is really user friendly and helps look for better option or potential price adjustments.
Ordering and Invoicing is quick and easy and save a lot of time
Knowing you have the latest greatest pricing on your items as it continually updates as you order and prices change is great.

Cons

the way our operation is ran is 2 departments under one umbrella, not being able to separate out banquets vs restaurant without doubling the monthly fee is hard to swallow. i understand 2 separate restaurants in a large hotel as they can afford the increase in price, smaller hotels cannot. that and the transfer process from one department to another if using only one director version doesn't work, suggest designing an App similar to the Inventory App for Transfers, logging into a computer in a beverage storage room is not practical, doing on the phone is not practical, if there was a simple app that you can open and simply click 'Tito's' 1 bottle from main stock to Restaurant 1.. and then it dates it and its done - that would work well in all hotel environments and probably in stand alone restaurants that want to easily track product leaving a main storage room and going to the bar, this would eliminate the need for paper transfer books.
the linking of Agilysys POS was complicated and took time to do when most &B people are not savvy computer programmers, and then going back and mapping and matching every item to a specific recipe took a lot of time that i did not know we were to do. discovered this by accident
need more time with a trainer and a step by step guide to install, that clearly shows when you are using the system to 100% of its capabilities.

Tammy
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2020

A Must Have For ALL Bars + Restaurants

Craftable has helped us maintain our pour costs, find discrepancies quickly (we have the POS setup), and has all my ordering history in one place. Makes accounting that much easier! I would say it has saved me countless hours of plugging in formulas in Excel to create an inventory sheet or to cost out cocktails. Being able to set pars and automatically order when items are low has been extremely helpful on our popular items.

Pros

It's ease of use importing products in bulk, the analytics it provides if connected to POS system, creating custom drink recipes and costing out.....the list goes on. One of the more recent features of creating custom tags for select items, has helped our staff understand premium and top shelf spirits. Automatic prompting of price increase/decrease on products based on ordering/invoices has been extremely helpful and has saved us money in the long run! Can't tell you how many times I have been stuck with product I didn't order or there was a price discrepancy on the invoice because a promo wasn't applied.

Cons

Was a con but was fixed in an update: not being able to add delivery fees, sugar + crv tax on specific items. Also, when creating custom recipe batches, not being able to log them in inventory for an audit (might be a user error but I can't figure it out for the life of me)

Alternatives Considered

Microsoft Excel
Jeremy
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

4
Reviewed on 01/09/2020

Craftable Review

Support can be time-consuming to get a complex issue worked out. We did not end up getting it fully rolled out at the enterprise level because our [SENSITIVE CONTENT HIDDEN] lost patience, but the existing install at one of our bars is quite good.

Pros

Very robust once fully integrated. Easy to use.

Cons

Integration was difficult. Experienced growing pains as an early adopter. Database does not go all the way back to install date, so sales history on product is inexplicably limited.

Alternatives Considered

Orca and PeachWorks

Reasons for Switching to Craftable

More comfortable with the hospitality-forward approach of the company
Leigh
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 01/09/2020

Few things

Doing weekly inventory the reports really help see where things are fluctuating and sales.

Pros

Inventory has never been easier or faster, the reports really help to delve into any problems.

Cons

I wish you could click on the item while doing inventory to get the same information as when in the “item” section so you don’t have to leave the “audit” section. Or if you forgot an invoice and have already started the “audit” to be able to adjust and input the invoice.

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