About GoFrugal









GoFrugal pricing
GoFrugal has a free version and offers a free trial.
Alternatives to GoFrugal
GoFrugal Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Bang for your buck!
Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.
Pros
The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.
Cons
No cons so far. However I have to populate this field.
Response from GOFRUGAL Technologies
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
GoFrugal is the Best
Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
Pros
There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
Cons
I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
Alternatives Considered
TallyPrimeReasons for Switching to GoFrugal
All features were available at affordable cost.- Industry: Supermarkets
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Software with Many mistakes and worst support service
Worst software ever experienced
Pros
Only Interface looks good, Inside everything in software is messedup
Cons
Very bad support service no one is there to resolve any issue they only pass time.
- Industry: Alternative Medicine
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
4stares
it good and friendly software
Pros
Sale and purchase and non moving items
Cons
Unmatched software new development in the software
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Fast updates on government mandates and custom requirements.
Safe and Good.
Pros
Easy to use and good overall features, satisfying our large format Pharmacy Chain use.
Cons
When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.
Reasons for Switching to GoFrugal
Had more features with options for scaling and customization than alternates. TS enterprises ,the distributer explained everything very clearly to satisfaction.Response from GOFRUGAL Technologies
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it