About XERA POS

XERA POS offers restaurant POS capabilities, enabling operators to achieve efficiency and simplicity. It includes a customizable table layout screen that shows users a map of the restaurant. With this screen, users can attach tables, mark which tables are occupied and move tables from one section of the restaurant to another. XERA POS allows users to customize the table layout screen to include items such as a counter, and they can divide the restaurant area into different sections. This software also includes tools for customer and inventory management. In the POS system, users can see the number left of any item in the system. When restaurants run out of a menu item, users can click the item to see suggested alternatives. XERA POS is an on-premise, Windows-based system. It can be integrated with Aldelo Touch which is an iPad-based restaurant POS system. This software is licensed per terminal per month. XERA POS customers have access to 24/7 technical support.
XERA POS Software - Sales screen
XERA POS Software - Sales by revenue center
XERA POS Software - Beverage ordering screen
XERA POS Software - Food ordering screen
XERA POS Software - Table layout
XERA POS Software - Touchscreen ordering
XERA POS video
XERA POS Software - Sales screen - thumbnail
XERA POS Software - Sales by revenue center - thumbnail
XERA POS Software - Beverage ordering screen - thumbnail
XERA POS Software - Food ordering screen - thumbnail
XERA POS Software - Table layout - thumbnail

XERA POS pricing

XERA POS has a free version. XERA POS paid version starts at US$59.00.

Starting Price:
US$59.00
Free Version:
Yes
Free trial:
N/A

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XERA POS Reviews

Feature rating

Value for Money
2.5
Functionality
3
Ease of Use
3.5
Customer Support
3
5 reviews of 24 View all reviews
Jimmi N.
  • Industry: Computer & Network Security
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 25/04/2018

Easy to use and cost friendly and I would highly recommend for start up businesses.

Pros

Great user interface requiring little post training.
Very diverse in terms of functionality allowing for customization to best fit the restaurants needs and requirements .
Very good support with nice responses and staff willing to help

Cons

A few crashes here and there but what I don't like is the support if the issue is an OS or network issue its as if they don't want to help or are not capable because they try and avoid the issue altogether

Michael C.
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2016

Compare at price and reliability

I've used many different POS systems in food industry. None of the POS comes at price you pay for Aldelo period. Not only that, 24/7 support is always good to have and never had any issues with program by itself. "Offline Mode" is a must for any POS and of course Aldelo has it. Very intuitive, ease of use and self explained software. Don't be fool by any other POS where they will try to sell you their product and talk Aldelo down as most of sales person will do. I have had experienced with MICROS (best for huge Corporation), Aloha (Good but too expensive), Cake (from Sysco! Really?) known for most horrible customer service and I have no idea why I'm even mentioning their name here. TouchBistro(best for IPAD integration but not too good for stationary places) etc...

Pros

As long as you have good hardware on it you are very pleased!

Cons

Make sure your computer has a large memory and fast processor. If not, most of your issues will come from that not the PROGRAM!

Hiro T.
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 28/04/2021

Updated Aldelo POS with subscription model

It is ok for small or medium size business. But the feature is limited as the integration. Too many new POS software right now that better than Xera. Except you are limited budget, you should consider other POS.

Pros

Not sure if it is still exist. However, we did the free trial. iPad or Android based. You can buy your own hardware, so it is definitely cheaper than Toast and etc.

Cons

Features is limited for now. They keep adding. It is cloud based and has no redundancy if you are out of internet. The printer has to be ethernet based. I am not sure if the printer can handle "too busy" environment because it has no print server.

Carlos D.
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 28/03/2018

Program works fine until it crashes..Then good luck.getting help after your 1st year.

Got an education on the restaurant POS system industry.. Very uninspiring indeed. Very few players with quality products. Everyone wants to process money transaction and software is becoming irrelevant.

Pros

Relatively easy to set up and make continual changes. Give you lots of adaptability. Lots of modifiers and preset menu items, especially for pizzarias.

Cons

They will shut your license down if you can't make a payment. I had a returned NSF and they gave no warning about pending shutdown. When i realized that payment was not made I tried calling right away and they DO NOT ACCEPT credit Cards for immediate payment. In the meantime, I was shut out of the system. They did not care. I had to pay wire transfer and wait until everything cleared on their part before being restored, took a total of 9 days. Can you afford that??. Any thing that is wrong from a network they will not fix or give any help, just pass the buck..Must pay for customer service after your term is up. Overall a very BAD customer service experience with them. Looking for a replacement ASAP. Will NOT recommend to anyone.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/05/2018

Very good for quick service restaurants.

Pros

I have been using Aldelo for three years and it makes it really easy to connect the front of the house and the back of the house. Orders go in easy and the menu items are easily customizable for your benefit.

Cons

Some reports are very general and could use some advance features. It sometimes crashes and meanwhile tech support is 24/7 and good, when it comes to networks or OS issues they stay clear and you have to look for additional tech help.

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