Asset Panda

Pros

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Cons

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

Pros

When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.

Cons

While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.

Alternatives Considered

Reasons for Switching to Asset Panda

Pros

- there is a mobile app
- the attachment tab's options (image, doc, video, voice notes)
- change history
- timestamps

Cons

- There used to be an option to click over to the next asset when you had a group of assets pulled up from the filtered search. It would be nice to be able to do that again without having to click on the asset tab again and then click on the asset to open it.
- Clicking on the check tabs don't really do anything. You can't open up the assets in groups.
- The scanner option on the mobile able is a little glitchy. You can't really adjust the focus to get a better scan of the barcode or tap the screen for autofocus. I have to move my camera back and forth for the focus.
- Working with the tag generator can be a little complicated too at times when your first starting out without a template.

Pros

Once setup it is very easy to use and way less paper work envloved.

Cons

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.

So in summary I would love to see a global home page option for users templates.

Pros

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last.
The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

Cons

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation.
Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.