About BigTime
BigTime pricing
BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.
Alternatives to BigTime
BigTime Reviews
Feature rating
- Used Daily for 2+ years
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Review Source
We use BigTime for Professional Services Automation. It is great for our multilevel company.
Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.
Pros
BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.
Cons
the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.
Response from BigTime Software
Denise,
Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!
We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]
Thanks again!
The BigTime Customer Success Team
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Big Time
Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.
Pros
Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.
Cons
Mobile App is very limited and a lot of glitches.
Alternatives Considered
Emburse SpringAheadReasons for Switching to BigTime
Spring Ahead was limited on tracking specific tasks. They did not offer invoicing or mobile app ability.Response from BigTime Software
Lori,
Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.
Thanks again!
The BigTime Customer Success Team
- Industry: Architecture & Planning
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Project Management/Budgeting
As someone who considers themselves tech savy, I am having issues with this software creating more issues than being helpful. The webinars should incorporate more consumer questions or feedback, especially if there are common themes with user questions or issues.
Pros
BigTime has the potential to be very user friendly, however, there is a learning process. Not everything is the same. For example, when I run one budget report, submitted time is not included, while in another report it is.
Cons
The data does not always auto populate and the software should be able to generate numbers and percents on its own... I should not have to go in and manually input % complete, it should be done on it's on as the team moves forward within the project.
Response from BigTime Software
Robyn,
Thanks for leaving this review and letting us know about your struggles and concerns. BigTime's flexibility does have it's downsides and often that comes into play in terms of the learning curve. However, we will have one of our Success Team reach out to you directly and help with these specific issues. In the meantime, definitely take a look at our Knowledge Base (http://kb.bigtime.net/), which has hundreds of articles on things like custom reporting (http://kb.bigtime.net/using-bigtime/using-reports/creating-your-own-reports-in-bigtime/creating-custom-reports/) and creating % complete invoices (http://kb.bigtime.net/using-bigtime/invoicing/creating-draft-invoices/creating-percent-complete-invoices/) which auto populates task percentages for you.
We hope this helps, and keep an eye out for an email from one of our Success Team members.
Thanks again,
BigTime's Customer Success Team
- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
BigTime review
Pros
BigTime is one of the most user-friendly accounting software and the functionality is fast
Cons
This software does not have so many disadvantages as one might expect
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Great Customizable Software
In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is AMAZING! We ran into some logging in issues for a team member and she jumped right on getting it fixed for us! The software has been so beneficial for Project Management in the month we have been using it. We still have a training session left with our CSM at BigTime to learn more features it offers and we cannot wait to learn what else it has to offer!
Pros
That it is so customizable from just about every feature it offers.
Easy to use.
Intregrates with QuickBooks.
The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN].
All of the report options and customizations
Project Management and tracking on all aspects of a project.
The Knowledge based section for finding information on how to use features.
Cons
That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.
