About BigTime

BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more. BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval. BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements. Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.
BigTime Software - Real-time, actionable insights into your professional services firm
BigTime Software - Configurable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs.
BigTime Software - BigTime Wallet provides your clients with a personalized experience to pay on time from anywhere, in one click.
BigTime video
BigTime Software - Real-time, actionable insights into your professional services firm - thumbnail
BigTime Software - Configurable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market. - thumbnail
BigTime Software - Gain a big-picture view into operational insights to make adjustments to how resources are managed - thumbnail
BigTime Software - BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs. - thumbnail
BigTime Software - BigTime Wallet provides your clients with a personalized experience to pay on time from anywhere, in one click. - thumbnail

BigTime pricing

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$10.00/month.

Starting Price:
US$10.00/month
Free Version:
No
Free trial:
Yes

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BigTime Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.7
5 reviews of 585 View all reviews
Jessica
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/06/2022

A fantastic tool for managing projects

The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Pros

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Cons

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

Jean
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2021

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

The training was really amazing. And the capabilities made it well worth the switch from Productive.

Pros

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Cons

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Reasons for Choosing BigTime

Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Switched From

Productive

Reasons for Switching to BigTime

I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.
Mahmoud
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

5
Reviewed on 23/11/2022

BigTime review

Pros

BigTime is one of the most user-friendly accounting software and the functionality is fast

Cons

This software does not have so many disadvantages as one might expect

Michael
  • Industry: Environmental Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 06/10/2022

No implementation support

Not happy. We have asked for a full refund.

Pros

App is a nice feature for mobile time entry.
Updated interface is better than older software.

Cons

This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.

Alternatives Considered

BQE CORE Suite and Factor AE

Reasons for Choosing BigTime

We needed a more robust project management system.

Switched From

QuickBooks Time

Reasons for Switching to BigTime

I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.
Nani
  • Industry: Accounting
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2022

Love these Guys

Love their customer service. Love that they are one of the only programs that syncs into QuickBooks Desktop.

Pros

Here's what I'll say, we switched out of this product because it wasn't the right fit for us. However, my biggest client uses it and I manage it and I love them. Excellent customer service. A couple kinks here and there but overall if you use right it works great.

Cons

I felt that the invoicing process was a little clunky. I wish I could edit the WIP easier.

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