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About Pabau
Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.
Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.
- Save 12+ hours/week by automating admin work
- Go 100% paperless by digitising patient records
- Optimise the patient journey with customisable forms
- Drive more revenue with clinic marketing campaigns
- Manage your staff and monitor their performance
- Create and analyze reports to make better decisions
- And a lot more!
See why over 23,000 users trust Pabau. Book your personalized demo today
Pabau pricing
Pabau does not have a free version but does offer a free trial. Pabau paid version starts at US$28.00/month.
Starting Price:
US$28.00/month
Free Version:
No
Free trial:
Yes
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Pabau Reviews
Feature rating
5 reviews of 434
View all reviews
Bernardo
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 03/09/2022
Highly recommendable software for clinics and groups of clinics
Superb
Pros
The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly.
After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.
Cons
So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.
Response from Pabau
Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:-
https://support.pabau.com/meetings/pabau/success-meeting
https://support.pabau.com/meetings/pabau/success-meeting-us
Replied 09/04/2024
Stephanie
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 27/08/2024
Give it a shot! It’s amazing!
Extremely attentive sales, integration, and training team members. Very helpful videos available anytime to obtain answers to operations questions.
Pros
Easy to use. Patient friendly. Online booking. Automated processes taking busy work off of the team. Extremely attentive and helpful Pabau Team committed to ensuring your success with the software.
Cons
Two way texting not yet available.
Integrated Labs not yet available
Unable to send control substances with eRX requires a 3rd party option.
Alternatives Considered
BoulevardReasons for Choosing Pabau
Their product was clunky, not easy to use, and patient portal was difficult to navigate for patients. Also, it had many issues with speed and functions not working properly all the time.Reasons for Switching to Pabau
More options with ICD-10 coding and billing options if ever neededResponse from Pabau
Hi Stephanie, thanks for the review - we are very happy to have you onboard. Please ask anyone else in your team to also leave an honest review! To maximize your Pabau account, book a 1:1 success meeting (if you haven't done that already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us
Additionally, explore these resources available 24/7:
- Pabau Academy (200+ lessons) - https://academy.pabau.com/
- Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/
You can also get instant support via https://pabau.com/support-centre/
Thank you again. Your feedback helps us improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Replied 02/09/2024
David
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
5
Ease of Use
3
Customer Support
2
3
Reviewed on 01/09/2024
Not something I would choose again
All a bit rubbish and disappointing to say the least
Pros
Functionality - low number of steps to navigate
Cons
Promises a lot but doesn't deliver - Lots of glitches - very poor customer service - mega expensive compared to market leaders like Cliniko
Reasons for Choosing Pabau
Practicepal was old tech trying to support too many add on functions and it became mega slow, crashed frequently, and lost data.Reasons for Switching to Pabau
Because Pabau assured us that switching would be fairly simple and only take 1-2weeks maxResponse from Pabau
Hi David, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121 and we will endeavor to turn this around.
You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.
Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/
Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Replied 02/10/2024
Karolina
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 01/08/2024
[sensitive content hidden] is the star of Pabau
Pros
Very comprehensive, structures my business so the admin work is far more manageable, good customer experience using online portal
Cons
Can be complicated, but I have found [sensitive content hidden] who is absolutely brilliant at Pabau and she helps me navigate my business better
Response from Pabau
Hi Karolina, thanks for the review. Regarding your feedback - To help you with the setup and get the most out of Pabau (as done so far by our team) - we would recommend booking another 121 meeting anytime, available 21 hours a day via the following links (if you haven’t already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us
Additionally, explore these resources available 24/7 (and instant support) - https://pabau.com/support-centre/
Thank you for reaching out. Your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Replied 08/08/2024
Abdullah
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 30/08/2024
Amazing user-friendly software
Overall, I really like this software. This is a fantastic user-friendly software, Has loads of options that you can choose from. Also, you can make your own templates which makes it very easy to work on. Quick and easy templates that make your clinical job very easy. I have worked with many other softwares like Spectrum and SOCRATES Etc But I found this one quite helpful and easy
Pros
Friendliness to work with, user-friendly software. Gives you loads of options and you can have your own plans which is really fantastic.
Cons
Initially induction, I was left on my own and it was quite frustrating. Also, the amount of time it took to set up and everything was not easy.
Alternatives Considered
SocratesReasons for Switching to Pabau
Price mainly is it was quite cheaper as compared to the other oneResponse from Pabau
Hi Abdullah, thanks for the review - we are happy to have you onboard. Please ask anyone else in your team to also leave an honest review! Regarding your feedback, to maximize your Pabau account, book a 1:1 success meeting (if you haven't already):
- https://support.pabau.com/meetings/pabau/success-meeting
- https://support.pabau.com/meetings/pabau/success-meeting-us
Additionally, explore these resources available 24/7:
Pabau Academy (200+ lessons) - https://academy.pabau.com/
Knowledge Base (500+ articles) - https://support.pabau.com/en/pabau2/
You can also get instant support via https://pabau.com/support-centre/
Thank you again. Your feedback helps us improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Replied 06/09/2024
