Quickbooks Online has a free version and offers a free trial. Quickbooks Online paid version starts at US$36.00/month.
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Square Point of Sale
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
It's The Standard, But Not Because It's The Best
Overall, we still use it because it's the best option for our accountant and it integrates well with our business management software. However, if another stable option presented itself with a similar feature set but providing a better client experience I would absolutely consider moving to another product.
The biggest pro of Quickbooks is that your accountant is going to be very familiar with it. The second biggest pro is that it's probably going to be integrated with whatever software you use to manage your business.
The software can be quite "buggy" at times, adjusting options randomly with no explanation. Not only this, but it can be difficult to get certain features to even work. For example, the T-Sheets integrations never exported our employee information over, which defeated the purpose of using T-Sheets versus another time tracker. Neither the Quickbooks nor T-Sheets customer support could ever find out why this was not working. On the subject of Quickbooks customer support, they don't seem to be very well educated in the software itself. The times I've had to contact them, they were not very helpful and didn't seem to have any more knowledge of the product than I had.
Alternatives ConsideredWave Accounting
Reasons for Choosing Quickbooks OnlineNeeded a more extensive feature set and something an accountant could access remotely
Switched FromWave Accounting
Reasons for Switching to Quickbooks OnlineIt's still the standard option for accountants and integrates with everything we need.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
The top-rated accounting program for SMBs!
Since I'm also an accountant and bookkeeper for a few other small firms, I use it for their payroll and financial records as well. Regularly, I utilize the whole software for my company's payroll, time tracking, and accounting needs. To streamline accounting, I recommend that all of my customers switch to QuickBooks.
All of our financial records, including bookkeeping, accounting, payroll, and budgeting, are maintained in QuickBooks Online. The program's principal user is me, but I've also sent copies to the company's grant writer, accountant, treasurer, and auditor.
Cleaning up the books is a fantastic idea in theory, but the execution fell well short of expectations. It would have been better if they had questioned my role in the organization more thoroughly before making the changes.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 2+ years
QBO has been great for us
The ease of use. Being able to mark my favorites and come back to them easily. Also, how organized the charts are. No issues with Downloading etc
I don't like that for basic QBO, you can't have a Holdings Company account.
- Industry: Mechanical or Industrial Engineering
- Company size: Self Employed
- Used Daily for 6-12 months
Company Changes make past reviews irrelevant. Stay Away!
I have had QuickBooks for about 7 months and have been on calls with customer service for over 100 hours. The product was likely good at one time based on the reviews but they are constantly reprograming it and creating issues. All appear to be around driving people to use their other paid services like QuickBooks time and payment processing etc. Their greed for driving you to pay more has broken the core functions of the platform.
There is a lot of online discussion about QuickBooks so when you run into questions or issues you can often google and find some answers. This is very necessary because the customer support is terrible. The link to your bank accounts works very well and helps keep your books in order.
QuickBooks has been upgrading the user experience the entire time i have had the product. What this means is they reprogram how things work every few weeks. On top of having to learn how to navigate the software they do NOT betta test any of the new programming. There are bugs and issues all the time. For example, they have a bug that does not allow you to add billable time to a project since a programming change September 2023. Now January of 2024 and it is still not fixed. There is no way to charge my time (professional services) to my clients rendering QuickBooks useless. Other issues are estimates go out in emails that say invoice. All invoices have a pay here button that goes to a dead link. These issues are constant and there is no support. You put in a ticket and they say you must wait until it is fixed. there is no way to contact anyone, get a status update, or move the process along. You are just supposed to wait for months hoping they fix it.
Reasons for Switching to Quickbooks Onlinei chose QuickBooks because of their long history and track record of positive reviews. along with the plethora of online forums and help. Unfortunately i did not know the company was going through a major reprogramming of their software.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
I had always a good experience with the desktop, online and Customer Support.
They have/offer 24/7 Customer Support over the phone, chat or email.
There are some features on Quickbooks Online which is available on Desktop but not on Quickbooks Online.