About FreshBooks

FreshBooks takes billing out of your hands and puts it on autopilot. Set up automated invoicing, online payment options (ACH and Credit Card), and late payment reminders to get paid 2x faster. Next, boost team productivity with precise time tracking and collaborative project tools, so every minute, file, and conversation is tracked and logged. FreshBooks is a web-based accounting solution that caters to small businesses. FreshBooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of FreshBooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts. Financial statuses can be viewed through profit and loss statements, tax summaries and expense reports. FreshBooks categorizes credit card transactions fees and provides a summary of all deposits on its dashboard. The system's time tracking module can extract unbilled project hours into invoices, record billable time and provide an analysis of time spent on projects. FreshBooks can also be integrated with Paypal, MailChimp, Zenpayroll and Basecamp.
FreshBooks Software - FreshBooks accounting
FreshBooks Software - FreshBooks invoicing
FreshBooks Software - FreshBooks expenses
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FreshBooks Software - FreshBooks accounting - thumbnail
FreshBooks Software - FreshBooks invoicing - thumbnail
FreshBooks Software - FreshBooks expenses - thumbnail
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FreshBooks pricing

FreshBooks does not have a free version but does offer a free trial. FreshBooks paid version starts at US$1.50/month.

Starting Price:
US$1.50/month
Free Version:
No
Free trial:
Yes

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FreshBooks Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4
5 reviews of 4,170 View all reviews
Salim
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/02/2023

Gain supremacy and rediscover accounting experience with FreshBooks, the best there is in the...

We make use of FreshBooks in our organization for accounting. More to just accounting, it has delivered us with top quality bookkeeping services which helps us keep all our financial books like receipts in an orderly and easy to access place. It gas also helped us create very effective invoices for customers, send them together with due payments reminders and also it allows us understand the position of our organization financial via the financial reports.

Pros

FreshBooks gives one a robust and unified accounting platform where you can perform all your accounting tasks efficiently without having to use multiple products for each task. With its functionalities in bookkeeping, billing, accounting, expenses tracking, financial reporting and much more, it always proves to be the most qualified tool for solving your accounting needs. It helps generate very detailed financial reports which are effective at giving accurate insights on the position of the business financially. This also helps by guiding one on how to make crucial decisions to help improve your business performance. It has a very user-friendly user interface which gives one easy time when navigating through it and making use of its features. Moreso, some of its functions like invoicing comes with ready-made invoice templates which guides you toward generating professionally looking invoices for your customers. FreshBooks has a very committed user support team which are always ready to offer any assistance you need or answer any questions you might be having.

Cons

FreshBooks is a very effective accounting tool and each of its features has proved to be very useful. It's easy to use, has a very supportive customer support team and i have never encountered any difficulties when using it.

Mohammad
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/03/2023

FreshBooks is your hero when we talk accounting.

One of the best systems available in the market, the support is great.

Pros

FreshBooks is a one stop for all your accounting needs. It can be your secretary that organizes everything and reminds you with everything you need to remember.

Cons

It should spread to be covered more in the Middle East market.

Alternatives Considered

Quickbooks Online

Reasons for Choosing FreshBooks

Staff feel difficulty working with Xero specially new staff, training takes time and sometimes we face technical issues.

Switched From

Xero

Reasons for Switching to FreshBooks

FreshBooks has more features, support is better, cost is much much better.
Priyanshu
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 07/02/2023

"A Thorough Review of FreshBooks: Pros, Cons, and Features for Small Businesses"

Overall, FreshBooks is a solid invoicing and accounting solution for small businesses. The user-friendly interface, invoicing and billing capabilities, and mobile app make it a great choice for businesses looking for a simple and efficient way to manage their finances.

Pros

FreshBooks has a clean and intuitive interface that makes it easy to use for businesses of all sizes.It provides a simple and efficient way to create, send and manage invoices and bills.The platform's time tracking feature helps businesses accurately track billable hours, improving accuracy and productivity.FreshBooks provides a streamlined way to manage expenses, making it easy to keep track of spending.It allows businesses to manage their finances on the go, improving accessibility and convenience.

Cons

It does not offer extensive reporting features, making it difficult for some businesses to gain a comprehensive view of their finances.It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools.It only offers email support, which can be time-consuming and slow for businesses in need of immediate assistance.

Response from FreshBooks

Hey Priyanshu, thank you for taking the time to share your review of FreshBooks.

If there are specific reporting feartures or integrations you'd like to see available for FreshBooks, please reach out to our Support Team! We can ensure that feedback is shared on your behalf.

I do wish to clarify that our Support Team offers both phone and email support, that information available in a customer's account or at https://www.freshbooks.com/contact ^DM

Replied 16/02/2023
Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/12/2022

Freshbooks Track and manage expenses well

FreshBooks is exceptional in its simplicity of use, making it a great choice for any business's accounting needs. In the beginning, it helped us save time by allowing us to automate a few procedures. Create polished invoices that will impress your customers in no time at all.

Pros

Through FreshBooks' Project and tracking function, monitoring project costs is a breeze. Using the Project feature makes billing a breeze. There is a clean design to the user interface that makes navigating swiftly and easily possible. It's possible to modify the categories of business expenses to meet specific requirements. Getting a copy to my accountants was a breeze.

Cons

As such, its capability in relation to ledgers falls short of what one may expect from a product designed for major corporations. The prior version of FreshBooks was more dependable than the current one, therefore the most recent update was a major setback for the program's reputation. The cost varies widely depending on the version you choose.

Collins
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/02/2023

Freshbooks digital reviews

I cant complain as it has just extra amazing features just have to update it and just learn basic how to features and you are good to go

Pros

It has a wonderful user interface that makes it feel very simple to use, and it has a fantastic or rather outstanding collection of templates you can use right away for different accounting requirements.

Cons

It can be difficult to pay according to tiers, from Lite to Premier., WePay recommends having a Chase bank account if you want faster payment.

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