About Sendinblue

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. SendinBlue can be integrated with organizations’ websites and management tools. SendinBlue plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Sendinblue Software - Email design templates
Sendinblue Software - Campaign builder
Sendinblue Software - Reports
Sendinblue Software - Integrations
Sendinblue Software - Marketing automation workflow templates
Sendinblue Software - Marketing automation workflow
Sendinblue Software - Email design templates - thumbnail
Sendinblue Software - Campaign builder - thumbnail
Sendinblue Software - Reports - thumbnail
Sendinblue Software - Integrations - thumbnail
Sendinblue Software - Marketing automation workflow templates - thumbnail
Sendinblue Software - Marketing automation workflow - thumbnail

Sendinblue pricing

Sendinblue has a free version and offers a free trial. Sendinblue paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Pricing Details:
Sendinblue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Sendinblue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 10,000 emails per month for just $25 -- or send even more emails at great prices.
Free Version:
Yes
Free trial:
Yes

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Sendinblue Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 836 View all reviews
Shahila A.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 01/05/2021

Manage email campaign easily

This marketing software really has help us managing and planning our email marketing campaign and its effectiveness to the maximum. I really like that all the report for the marketing campaign is filled with useful analytics report that we have use it to measure the marketing campaign rate of successful.

Pros

I really like all the marketing feature and option that are provided by Sendinblue. It has all i need for automation marketing process, like email marketing manager and newsletter builder. The inboxes help to store customer's previous email history, so we can serve and response to their inquiries email better.

Cons

The customer service is not as active as it should be, they are not operation for 24/7 and as our company is on difference time zone, it is difficult to have a real-time chat session with them. An integration with other outside service like Gmail also will add more flexibility to our marketing process.

Syazwani I.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 23/02/2021

Email marketing is better with Sendinblue

We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

Pros

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

Cons

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

Marc A.
  • Industry: Furniture
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2021

Sendinblue took the guesswork out of creating my email marketing campaign

I had an employee who previously did my email campaign and they were using a different program. I tried to use the program that they used before, but I just couldn't figure it out.

Pros

I have only been using the program for a short time, but so far I have found it very intuitive and when I had issues your customer support was exceptional.

Cons

So far I really don't have any complaints. I still need to learn how to design a fancy email, but I think that will come with practice.

Alternatives Considered

Mad Mimi and Constant Contact

Reasons for Choosing Sendinblue

As mentioned above, I couldn't figure out how to create a nice marketing email and send it out. I found the program frustrating and I wasn't sure who I could talk to so I just started looking up alternatives and that's when I found Sendinblue

Switched From

Mailchimp

Reasons for Switching to Sendinblue

The course on becoming a marketing expert allowed me to watch videos highlighting the areas I was most confused about. By the time that I had watched 15 videos I was pretty much sold on trying Sendinblue.
Verified Reviewer
  • Industry: Telecommunications
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 05/08/2020

Worst company to deal with - Stay away!

Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap

Pros

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

Cons

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

Alternatives Considered

MailerLite

Reasons for Choosing Sendinblue

Fooled by their pricing

Switched From

Mailchimp

Reasons for Switching to Sendinblue

Because I looked at saving 2 extra dollars, why wasting hundreds with Sendinblue
Evelina K.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 05/08/2021

I am very pleased with the services of Sendinblue

Sendinblue solving many problems with our email marketing such as automation emails, transactional and campaign.

Pros

Easy of use. Integration with other platforms

Cons

The product is easy to use. The integration with our business process is easy.

Alternatives Considered

MailerLite

Reasons for Choosing Sendinblue

Easear to use and more functions.

Switched From

Mailchimp

Reasons for Switching to Sendinblue

I choose Sendiblue by recommendation from coleague.

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