About Sendinblue

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. SendinBlue allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via SendinBlue’s SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. SendinBlue also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. SendinBlue can be integrated with organizations’ websites and management tools. SendinBlue plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Sendinblue Software - Email design templates
Sendinblue Software - Campaign builder
Sendinblue Software - Reports
Sendinblue Software - Integrations
Sendinblue Software - Marketing automation workflow templates
Sendinblue Software - Marketing automation workflow
Sendinblue Software - Email design templates - thumbnail
Sendinblue Software - Campaign builder - thumbnail
Sendinblue Software - Reports - thumbnail
Sendinblue Software - Integrations - thumbnail
Sendinblue Software - Marketing automation workflow templates - thumbnail
Sendinblue Software - Marketing automation workflow - thumbnail

Sendinblue pricing

Sendinblue has a free version and offers a free trial. Sendinblue paid version starts at $29.00/month.

Starting Price:
$29.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Sendinblue Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 1,292 View all reviews
Cricri
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/07/2022

Very good email marketing tool

All in all I am really happy with this software.
It is quite easy to use.
The customer support is attentive and responsive.
The price is competitive.

Pros

The drag&drop function is very useful for creating campaigns and makes it very easy to use.
The automation scenarios are already prepared which is very useful when you are starting out.
They have launched an academy to explain the role of emailing and how to use Sendinblue which is very useful.
The customer service is responsive.

Cons

Sendiblue deserves more start-up tutorials to properly explain how it works and the little tricks of the trade.

Kim
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 21/07/2022

Excellent choice for light use email marketing

I was delighted with my experience using sendinblue, their customer service is absolutely amazing, professional and personable.
The affordability made it an ideal choice for our firm as we do use email marketing, however we don't use it frequently enough to justify paying a high subscription price.
Sendinblue is easy to use.
We do not have a dedicated marketing team so it's vital that my team and I can easily learn to use the software, and use it well enough to see results.
Sendinblue is the best low cost software I've used in this category, again my experience was wonderful.
The only drawback is that if you're a large company, or use this service quite frequently or heavily, you may be disappointed by the services offered.

Pros

Sendinblue is affordable and easy to use. I was able to set up sendinblue with ease.
For businesses who don't use a great deal of email marketing it is ideal and convenient.
It offers email automation, email templates with drag and drop, and online learning tools to help you get the most out of sendinblue.
Helpful insights and detailed analytics are available and allow us to improve our email marketing.
Another great tool is contact management.
Overall sendinblue has all the tools for our business needs.

Cons

The only con is that it lacks some of the extra services that other products offer. While this is not a concern for us at this time, in the future that may change and of course some businesses need those extra features.

Alternatives Considered

MailerLite and Mailchimp

Reasons for Choosing Sendinblue

When comparing the setup and ease of use for both products, plus how well it suits our needs, sendinblue was the clear choice.

Switched From

Constant Contact

Reasons for Switching to Sendinblue

I simply liked sendinblue better, the screen previews I saw looked easy to use. Although it's trivial I liked the name and the color scheme matches that of our local university, it's also just pleasing to the eye.
Danny
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 11/06/2022

Didn't work out for my team

We had better results elsewhere, but every organization has different needs.

Pros

The email builder and interface were both easy to use

Cons

We had poor results with email deliverability and weren't blown away with the list management tools.

Alternatives Considered

Constant Contact and GetResponse

Switched From

SendGrid

Response from Sendinblue

Hey Danny, My name is Nadja and I'm Sendinblue's Reputation Specialist. I'm very sorry to hear that Sendinblue didn't cater to your needs. Please do let me know if there's anything I can do on my side to help you familiarize yourself with the platform and improve your deliverability! You can contact us via our contact form or by opening a ticket through your Sendinblue account.

I do want to thank you for your feedback and can assure you that we're working on our product and service continuously.

Kind regards,
Nadja from Sendinblue

Replied 21/07/2022
Mike
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 27/07/2022

Sendinblue is a great email marketing platform

Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution.

Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!

Pros

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Cons

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

Alternatives Considered

ActiveCampaign

Reasons for Switching to Sendinblue

I chose Sendinblue because it is easier to use and has better reporting features than Activecampaign. The platform is also a lot cheaper, which was a big plus for the customer at that time.
Kaitlyn
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 02/08/2022

Free but limited

Sendinblue is free and effective. The ironic thing is that we grew so much from using sendinblue that we needed a bigger and better platform.

Pros

It's free until you go over a certain amount of emails per month and your contact storage is unlimited, no restrictions!
Custom templates, automation/auto responders, custom CTAs, and click tracking are all pros. APIs for integration with your website.
The reporting is pretty well detailed.
Customer support is very responsive and polite. I was able to set up sendinblue very quickly and I had no problems using it.

Cons

Sendinblues free version is limited and when you go over the email limit you need to buy a subscription to keep using the service. The customizable templates are there but they're limited.. Sendinblue could be slow and glitchy at times, most often when sending emails with attachments.

Alternatives Considered

SendGrid and Mailjet

Reasons for Choosing Sendinblue

My free trial expired and I wasn't comfortable enough with the platform to pay for it. Sendinblue had an actual free version meaning I could learn to use it before moving up to a subscription.

Switched From

GetResponse

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