About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. SendinBlue can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Brevo Software - Say Hello to Brevo
Brevo video
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Brevo pricing

Brevo has a free version and offers a free trial. Brevo paid version starts at $29.00/month.

Starting Price:
$29.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Brevo

Brevo Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 1,961 View all reviews
Nikita
Nikita
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5
Reviewed on 06/11/2023

Great Email Marketing Tool

Brevo has been a great partner overall. It is hard to complain even about server outages or technical issues.
Only limitations for already available features are concerning and the way Brevo pushes its CRM.

Pros

The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation.

Cons

Services outages became frequent and emails cannot be tested or sent during that time.
Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong.
For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay.

Alternatives Considered

Mailchimp and HubSpot CRM

Reasons for Choosing Brevo

The main reason was localisation possibility. Also, our emails were not crisp before, the reporting was worse than in Brevo, Brevo has better deliverability as it seems.

Reasons for Switching to Brevo

They were not as good in terms of GDPR, localisation.
Syazwani
Syazwani
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 23/02/2021

Email marketing is better with Sendinblue

We had a good experience working with this software, our newsletter and email marketing campaign are fully automated and can be scheduled for the next 2 months forward. We are very happy that we can have a full control on the leads and verification on the leads.

Pros

Sendinblue is the best tools that i have use for our email marketing campaign automation. All the emails sent is instantly executed and receive by the recipient in no time. All the report analytics for the opening-click-rate and email reading time can be generated a day after the emails sent. They also offer a good software integration like Mailchimp and Woocommerce.

Cons

There are some aspect that Sendinblue should improve, especially on the customer support service which too slow in responding our ticket and support email. Other than that, the landing page template design is somehow not fully customizable and some of the widget is not easily editable.

CLARISSA
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2024

Brevo that can grow your business and helps you to be productive

When I'm still not using this, my life wasn't so easy but when I use it, it just like everything is easy for me, scheduling some meetings, checking some important information.

Pros

I like about this application is that it is very easy to use and handy, also its features is catchy and it doesn't hurt my eyes while navigating it because the color combination that they use really blended well. Also, everything is there because there are allotted options for you to pick whichever you like.

Cons

None so far for me. I like everything about it since it's actually very helpful and it catches my attention.

Debra
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
2
Customer Support
0

3
Reviewed on 29/03/2024

Brevo wasn't easy to implement.

It was frustrating trying to figure out how to break my subscriber group into too many groups and frustrating that one email would take 5-6 days to be sent to my entire subscriber group. I spent a lot of time doing this and my time is important.

Pros

Allowed email campaigns, and allowed subscribers for no cost.

Cons

I had to break my subscribers into too many groups as Brevo would only allow so many emails sent per day. Since I was sending time-limited coupons, this did not work for me so I changed to another provider.

Alternatives Considered

MailerLite

Switched From

Mailchimp

Reasons for Switching to Brevo

I did not select Brevo but I did select Mailerlite which is much easier to use and works perfectly for my small business.
Allan
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 30/01/2024

Brevo is my new favorite app

so far, I'm with a big smile and hopefully I'll keep it for a long time.

Pros

I can set up the way I want, have more users on free tools and also in paid tools, this is very important as sometimes we have users that are not using any of the paid tools. So we can pay exactly the amount we need.

Cons

support is a bit slowly, if you want to solve any issues in 5 seconds, you won't be able to do and will be disappointed

Alternatives Considered

Builderall and RD Station

Reasons for Choosing Brevo

cause it was 3 different products and it was very hard to connect each of them.

Switched From

Calendly and JivoChat

Reasons for Switching to Brevo

the most important feature is because its a solution all in one. The idea is perfect.

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