SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing...
Software Advice offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
About Brevo
Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite.
Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more.
Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps.
SendinBlue can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Brevo pricing
Brevo has a free version and does not offer a free trial. Brevo paid version starts at $29.00/month.
Starting Price:
$29.00/month
Free Version:
Yes
Free trial:
No
Alternatives to Brevo
Sarbacane is a cloud-based platform that helps businesses manage email campaigns, SMS marketing, landing pages,...
Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch...
MailUp is a complete solution for multichannel marketing needs: newsletters, transactional emails, subscription forms,...
AWeber provides online marketing services for small businesses. They provide marketing solutions to help you
- Grow...
Elastic Email is a Canadian-Polish company, founded in 2010. After many years of providing customers with email...
Brevo Reviews
Feature rating
5 reviews of 2,268
View all reviews
Anthony
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 23/07/2024
facilitates work processes
All the necessary CRM tools are gathered to give you better management and order of daily work tasks.
Pros
At first I started using the free version where I was able to adapt to the platform knowing its functions, then I started the paid plan because I liked its functions and it was what I was looking for to have a job that was easier to manage, I have been able to follow up on sales , to the tasks assigned to each user and have much more successful and easy to implement email campaign management
Cons
My experience has been satisfied in all aspects, both in operation and in customer service, who are very friendly.
Wynand
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 01/08/2024
Great Product
Excellent, we are very happy with the platform and the robust API options for our marketing automation
Pros
Ease of use, Brevo is set out logically and very easy to understand
Cons
Nothing at the moment, we have not been on the platform long enough and have yet to experience any challenges
Alternatives Considered
SendGridReasons for Choosing Brevo
They were unable to accomodate our API requirementsSwitched From
MailchimpReasons for Switching to Brevo
Same as with MailChimp, we struggled with their API setup
Charles
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3
3
Reviewed on 08/08/2024
Definitely better options out there
Meh, definitely better options out there. Seems like its a work in progress.
Pros
Some things work like they should. I haven't really found anything that others don't better but maybe the price is competitive.
Cons
Discovered bugs with integrations. Lack of useful features other CRMs have.
Doesn't have plugins for emails so have to send emails through Brevo not your own emails and you can't import emails you receive into the platform.
You can't put buffer time in your availability like calendly does so people can book you back to back.
Response from Sendinblue
Hello,
Thank you very much for your message.
Thank you again for your comments. First of all, we are sorry for any inconvenience caused.
Please note that our platform is constantly evolving and all suggestions are forwarded to our product team.
We are sorry to read that you have had these difficulties and technical problems. Our technical team works hard to resolve all incidents.
In any case, we thank you for your comments and invite you to contact us at [email protected] if you have any doubts or problems.
Thank you in advance and we wish you a happy day.
Best regards,
Replied 03/09/2024
Sebastian
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 11/08/2024
A solid all-in-one marketing platform with only minor compromises
Overall it's been good, support is quick to reply and the platform isn't missing anything I can't live without.
Pros
The all-in-one nature and ease of use. Automations are super easy to set up which I love, and it's really nice being able to look at a contact and see the whole history of interactions across different channels in one place.
Cons
The CRM party (Brevo Deals) unfortunately doesn't have multi-currency support, and when managing client accounts as a web agency I need to pay for and upgrade my email marketing plan if I want my team to have access to a client's email marketing which makes no sense to me.
Reasons for Switching to Brevo
Larger product-range, ease of use, and very reasonable pricing for the most part.
Polina
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 23/08/2024
Easy to use, helpful, and affordable service.
Very positive - I've been using Brevo for years for my small retail business.
Pros
Affordable: Brevo is a very reasonably priced solution that offers a lot of useful marketing features. Super intuitive and easy-to-use interface. A lot of features. Helpful statistics.
Cons
I would like to see more customisable plans - the possibility of adding one feature for a small fee rather than having to upgrade to the next plan, when all I need is one feature out of many.
