GoTo Meeting

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About GoTo Meeting

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.
GoTo Meeting Software - GoToMeeting join meeting preview screenshot
GoTo Meeting Software - GoToMeeting select preferred cam screenshot
GoTo Meeting Software - GoToMeeting multi-participant meeting screenshot
GoTo Meeting Software - GoToMeeting file sharing screenshot
GoTo Meeting Software - GoToMeeting mobile app screenshot
GoTo Meeting video
GoTo Meeting Software - GoToMeeting join meeting preview screenshot - thumbnail
GoTo Meeting Software - GoToMeeting select preferred cam screenshot - thumbnail
GoTo Meeting Software - GoToMeeting multi-participant meeting screenshot - thumbnail
GoTo Meeting Software - GoToMeeting file sharing screenshot - thumbnail
GoTo Meeting Software - GoToMeeting mobile app screenshot - thumbnail

GoTo Meeting pricing

GoTo Meeting does not have a free version but does offer a free trial. GoTo Meeting paid version starts at US$14.00/month.

Starting Price:
US$14.00/month
Free Version:
No
Free trial:
Yes

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GoTo Meeting Reviews

Feature rating

Value for Money
4.3
Functionality
4.4
Ease of Use
4.4
Customer Support
4.3
5 reviews of 11,612 View all reviews
Jorge
Jorge
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2020

Good solution for online meetings and presentation

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection.
The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Alternatives Considered

Microsoft Teams and Google Meet

Reasons for Choosing GoTo Meeting

Because I have a lot of problems with how difficult was for the users to connect to the meeting. They connect, but allways forget to connect audio or video because it is no easy to find it. Also bacause I had problems with support and invoicing.

Switched From

Webex Suite

Reasons for Switching to GoTo Meeting

Because its easiness to connect to the conference
Julie
Julie
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/08/2023

Functional and easy to configure meeting software

The video and audio both look and sound fairly decent. The platform's emphasis on user privacy is a particularly attractive feature. The success of any solution to a user's problem hinges on how quickly it can be implemented. All of the meetings are safe and sound.

Pros

It allows users to have teleconferences, record meetings, and make audio communications with others inside and outside the company. Because it's a safe environment, the tool is used regularly. Sharing one's screen with other participants is a useful feature that facilitates collaboration and clear communication.

Cons

Due to intermittent connection issues, logging in can be a challenge at times. There are occasions when the call quality decreases, which is frustrating for the consumers. The chat tool has fewer options and less intriguing video effects.

Vivian
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/06/2024

Reliable Tool for Online Corporate Meetings: GoTo Meeting

I benefit a lot with GoTo Meeting;-

1. File sharing
2. Team Collaboration
3. Audio and Video conferencing

Pros

GoTo Meeting offers HD video quality and DOLBY voice which ensures effective online corporate meetings.

Cons

I do not experience challenges at the moment when using this tool.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
1

3
Reviewed on 03/01/2019

Customer Service Nightmare

I have to test each and every access code and then regenerate the meeting if I find that the access code is invalid. And I have no way of knowing if this a problem that they are working to remedy or not. It is a nuisance problem that was barely acknowledged. This entire experience was one that makes you start reviewing their competition.

Postscript:
About two hours after I found out from the customer service rep how to test the access codes for the meetings that I had created in GoToMeeting to test if they were invalid or not, I visited my GoToMeeting page. Some of the meetings were no longer there. I went to my Outlook Calendar and the meetings with the phone numbers and the access codes were still there. I called the phone numbers assigned to those meetings and dialed the access codes. The access codes were invalid. This means that someone at GoToMeeting tested all the meetings that I had created and removed those with invalid access codes.
It would have been much easier from the outset if the customer service person had simply apologized for the problem of invalid access codes rather than telling me that the error lay in my cut and paste skills. Telling someone that they are not capable of a routine as simple as cut and paste, and that their execution of that process introduced the errors is pretty silly. I discussed this situations with my supervisor who told me that our company is planning to switch to another provider.

Pros

I have used GoToMeeting off and on for both meetings and webinars for over 6 years in several environments and it works pretty consistently. Early on, there were several problems with sound and people being unable to hear intermittently but in the past few years those quality problems have apparently been resolved. It is easy to use and set up

Cons

Over the past two weeks, I have set up meetings with GoToMeetings and the access code turned out to be invalid. It occurred last week and once again today. I went to the customer support section on their website and it suggested that the access code be tested by calling in on another number. I tried this and once again received the message that the access code was invalid. I followed the process of finding a live customer support person as outlined on the site. I was connected to a classically unhelpful customer service person that I recall from a decade or so ago. Overall technology companies have moved away from outsourcing customer service matters to poorly trained, ineffective and resistant customer service teams. This individual refused to acknowledge that the problem lay with the generation of invalid access codes at their end until I worked him over with logic. I had to pull out of him the process of figuring out how to test all of the access codes I currently have in the meetings that I have set up for the next few weeks. I got him to finally admit that the problem I am having is a problem for other people too. I could not find out from him if the problem was increasing or decreasing at their end. He would not provide me with access to a supervisor or technical person responsible for monitoring and eliminating the problem of invalid access codes. It was a nightmare

Afrdita
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/04/2024

The easiest to use meeting software

Pros

We use Go To Meeting at work up to 10 meetings daily, and we are extremely satisfied, it is easy for our clients to join meetings, we never have any trouble to join or being slow. The audio and video always are very clear and sharing our screen so the clients see their documents is always clear, simple and a meeting completed easily.
Highly recommend

Cons

Honestly theres is nothing until know that we didn't like about Go To Meeting.
I would recommend to every employer that needs to have virtual meetings.

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