About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - Mindbody Reporting
Mindbody Software - Online booking
Mindbody Software - Mindbody Point of sale
Mindbody Software - Mindbody Staff dashboard
Mindbody Software - Mindbody Multiple devices
Mindbody Software - Mindbody Reporting - thumbnail
Mindbody Software - Online booking - thumbnail
Mindbody Software - Mindbody Point of sale - thumbnail
Mindbody Software - Mindbody Staff dashboard - thumbnail
Mindbody Software - Mindbody Multiple devices - thumbnail

Mindbody pricing

Mindbody paid version starts at $139.00/month.

Starting Price:
$139.00/month
Free Version:
No
Free trial:
No

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Mindbody Reviews

Feature rating

Value for Money
3.6
Functionality
4.0
Ease of Use
3.8
Customer Support
3.8
5 reviews of 2,579 View all reviews
Garrett
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2019

Learn It and Use It

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Verified Reviewer
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2023

Using Mindbody as a Consumer at a Fitness Studio

I have been using the Mindbody software for several months now as a customer, and overall, I've had a positive experience. The software makes it easy for me to book classes, purchase packages, and manage my account all in one place. I also appreciate the ability to see the class schedule and instructors' bio, which helps me to make informed decisions on which classes to attend.One of the best features of the software is the client app which allows me to book appointments, purchase packages and access to the class schedule on the go. I also like the notifications that remind me of my upcoming classes and any changes to the schedule.On the downside, I've noticed that the software can be a bit slow to load at times, and I've experienced a few glitches when trying to book classes. Additionally, the cost of some of the classes and packages can be on the higher side.Overall, I would say that the Mindbody software offers a lot of convenient features for customers looking to manage their fitness and wellness activities. While it does have a few drawbacks, I believe that the benefits outweigh the downsides and I would recommend it to others.

Pros

The software is incredibly user-friendly and easy to navigate. It allows me to easily manage class schedules, bookings, and payments, saving me a significant amount of time and hassle. The software's interface is intuitive and easy to navigate.

Cons

Occasional technical issues that can be annoying i.e. bugs and glitches.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
2

3
Reviewed on 21/12/2022

Good Management system

Pros

it was easy to use scheduling tool, easy to assign teachers to the right classes, good client management tool

Cons

reporting could be improved, missing country European country specific payment options

Brittany
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 06/12/2022

Wonderful Capabilities for Larger Operations, Too Pricey for the Smaller Business

It was a wonderful system that met all of my scheduling and reporting needs. It's fast, and has the capability to track anything and everything via it's reporting systems. Huge advantage!

Pros

This software does it all and has amazing customer service. Once implemented into my business things worked very smoothly. Online booking, scheduling, on the go access to business information and detailed reporting features made this software wonderful!

Cons

The price kept going up and it was already on the high end. There were a lot of functions I didn't need as a massage therapy business. It could also be complicated to use for my therapists. It was lacking integrated email marketing which I was paying for separately, further driving my monthly costs up.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 20/01/2023

MindBody5

It's been very helpful with my clients

Pros

Mindbody is a software platform that allows businesses in the wellness industry (such as gyms, yoga studios, and spas) to manage and market their services.It provides a user-friendly interface for scheduling appointments, managing client information, and processing payments.Mindbody also offers marketing and communication tools, such as email and text message marketing, to help businesses connect with their clients.

Cons

The cost of using Mindbody's software can be high, especially for small businesses.Some users have reported technical difficulties with the platform, such as slow loading times or glitches.There have been some complaints about customer service, with some users reporting that it is difficult to get in touch with Mindbody's support team.

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