About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - Mindbody Reporting
Mindbody Software - Online booking
Mindbody Software - Mindbody Point of sale
Mindbody Software - Mindbody Staff dashboard
Mindbody Software - Mindbody Multiple devices
Mindbody Software - Mindbody Reporting - thumbnail
Mindbody Software - Online booking - thumbnail
Mindbody Software - Mindbody Point of sale - thumbnail
Mindbody Software - Mindbody Staff dashboard - thumbnail
Mindbody Software - Mindbody Multiple devices - thumbnail

Mindbody pricing

Mindbody paid version starts at $159.00/month.

Starting Price:
$159.00/month
Pricing Details:
Starter $159: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $279: Keep your clients coming back with email campaigns and text confirmations. Ultimate $499: Grow your business with advanced marketing tools, automations & analytics. Ultimate Plus $699: Take your business to the next level with a branded mobile app, advanced analytics, and direct client messaging leveraging ai.
Free Version:
N/A
Free trial:
N/A

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Mindbody Reviews

Feature rating

Value for Money
3.6
Functionality
3.9
Ease of Use
3.8
Customer Support
3.8
5 reviews of 2,261 View all reviews
Garrett E.
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2019

Learn It and Use It

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Laurinda L.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 06/05/2022

Peace of Mind

Very comprehensive. There are different tier levels that offer more features as your business grows.

Pros

More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.

Cons

Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.

Alternatives Considered

Calendly

Reasons for Switching to Mindbody

Flexibility and much more comprehensive features.
Allison Z.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 25/04/2022

Mindbody

Overall it was ok. It was ultimately too expensive compared to similar products. No encouraged or available way to give feedback and if you did most likely you would have no idea if anyone looked at it.

Pros

I think it had great reporting features.

Cons

Customer services - had long wait times. Also there were glitches in the schedule sometimes where classes would disappear. It was also pricey.

Jessika H.
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/03/2022

MindBody for Managing Personal Training and Massage Appointments

Pros

Mindbody is an easy-to-use application with many helpful features. The clinic I worked in used the application for scheduling/managing personal training and massage therapy appointments, as well as ringing up merchandise and beverages that we sold. Learning to use Mindbody is very self-explanatory, in my opinion. The layout of both the web application and mobile application just makes sense. It was clearly designed to help users navigate between the things they need quickly.

Cons

Overall, I do not have any complaints about this software. One thing that could be helpful when managing large schedules/multiple service lines would be finding a way to integrate some kind of instant-messaging right into Mindbody, so that customers could message with any questions or schedule change requests and it would come right to the Mindbody application. (Maybe this is possible, and it just wasn't something our clinic utilized!)

Samantha S.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/04/2022

Great tool for scheduling and showing what services or classes are offered

I love being able to go online to see what classes and services a business has to offer and sign up for the day and time that work best for me. It also is a safe way to keep my payment on file and also to keep track of the classes or credits I have with a business.

Pros

I love the ability for Mindbody to show multiple businesses. I am able to review classes or services from a business on a daily basis or weekly basis. It makes looking up the times and services super easy along with an easy way to sign up for the classes or services I would like. I am also able to see any credits or classes that I have taken in the past to track things if necessary. I great tool as a user and helps to have an organized view of what a business can offer to their customers.

Cons

I wouldn't say there are any flaws with this software, it has been great to use!

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