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RingCentral Video
4.4
Overall rating
Reviews
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About RingCentral Video
RingCentral Video is a cloud-based video conferencing solution designed to help businesses conduct meetings and enable team members to share documents, collaborate, edit files and manage multiple users in a centralized platform. Features include device switching, session recording, voicemail-to-text conversion, screen sharing and call handling.
The application's analytics portal enables administrators to track usage, monitor service quality, calls or meetings and receive real-time notifications about issues. Hosts can create recurring meetings, prepare agendas or content, send automated reminders to late attendees and assign tasks in a messaging group. Users can also adjust screen sizes, view other participants and chat with an individual member or entire group.
RingCentral Video offers integration with various third-party platforms such as Slack, G Suite, Zendesk, Canvas and more. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via chat and phone.
RingCentral Video pricing
RingCentral Video has a free version and offers a free trial. RingCentral Video paid version starts at US$24.99/month.
Starting Price:
US$24.99/month
Free Version:
Yes
Free trial:
Yes
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RingCentral Video Reviews
Feature rating
5 reviews of 381
View all reviews
Delly
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 20/01/2024
It helps the team to cold call with tranquility
Overall, I think that RingCentral video and its suit tremendously reduce distance barriers and provide opportunities to work and collaborate with international businesses irrespective of your geographical location.
Pros
RingCentral Video has been a great means of connecting directly with our prospects and team members. At supersales guys and gals, we used it to make cold calls and weekly team video meetings. It's a great app because it provides a user-friendly interface with just the essential features, unlike other similar apps I've tried.
It offers international virtual numbers with extensions (for teams) that are fully functional. I, mean it makes it easy for me to connect with any business or person across territories in the US and Canada without the need to live in these countries.
Cons
One major problem I found with this tool is that it's only limited to certain countries I mean, they do not provide direct access to clients from Cameroon - Our team was able to because the subscription was purchased by our [sensitive content hidden] in Canada. Direct purchase from Cameroon is not possible.
Verified Reviewer
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 16/12/2019
RingCentral Meetings Review
My overall experience with RingCentral Meetings is great! I love to use Ringcentral at my work. Our company has many telecommuters, and we heavily rely on RingCentral for our daily work. It's so convenient to meet via RingCentral with colleagues from New York, DC, and Boston offices to work on the same project.
Pros
I've been using RingCentral every day since I joined my company. What I like most about this software is that I can join anywhere in the meetings with my cellphone and share my screen easily with my colleagues.
Cons
What I like least about this software is that sometimes I got kicked out of the meetings and re-joined multiple times when the internet was not stable.
Alternatives Considered
Adobe ConnectSwitched From
Adobe ConnectReasons for Switching to RingCentral Video
I guess we chose RingCentral meetings because of its video features. It works great especially during large meetings. You know who is speaking because the speaker's name appears on the screen. Also, it is easy for the admin to mute and unmute the participants.
Carly
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/08/2024
Great for communication
Very good, helpful tool for communication
Pros
Reliable and helpful to communicate with various teams
Cons
Some connection issues depending on Wi-Fi
Verified Reviewer
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1
2
Reviewed on 02/03/2021
Not a big fan
Everyone knows Zoom, so RingCentral bundling that product with their VoIP services seems like a deal. It isn't in my opinion. The RingCentral client is clunky and has constant updates that need applied. They are replacing this with another internal tool, but, unless you have no other options, this would not be a top pick.
Pros
This comes bundled with VoIP subscriptions with RingCentral, it's Zoom - rebranded and with fewer features
Cons
Your participants must install a RingCentral Meetings client. Web participants have no features. Not an easy to use tool like Meet or Zoom. If all of your participants are using the same solution, then it isn't as frustrating. However, most people in the world prefer to use more common apps, and don't want to
Angela
- Industry: Insurance
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 07/08/2021
Outstanding Video Quality
It has really helped our team stay in contact throughout the shutdown. We can meet each week and also meet with our clients. Any trainings can also be done by our up-lines through the platform.
Pros
This software is easy to use, install, and makes it convenient to meet as a team across the United States. I’ve never had an issue with the audio or video quality and each update makes it progressively better, even when I think it can’t get better.
Cons
There really isn’t anything I dislike. It would be nice to have a list somewhere to automatically call someone like a few other similar software products on the market.
