About STORIS

STORIS provides integrated retail software solutions for furniture, bedding, and appliance retailers. STORIS has been serving the home furnishings industry for 30 years. STORIS’ technology platform enables retailers to implement a Unified Commerce Strategy to manage the customer experience across in-store and online shopping channels. STORIS’ solutions are designed to add substantial efficiency across daily operational processes including POS, Inventory, Mobile POS, eCommerce, Merchandising, Logistics, Deliveries, Purchasing, Customer Service, Accounting, In-Store Kiosk, Customer Experience Management (CXM), Business Intelligence and more. The system can be deployed in the cloud with a subscription or on-premise server with a one-time license fee. The cloud solution data is hosted in a Tier 1 data center, leaving the IT infrastructure in STORIS’ hands. The server-based option allows retailers to oversee their own environment. STORIS offers ongoing development, consulting, training, and support services. STORIS services retailers of all sizes, from Top 100 companies to independent, one-store locations.
STORIS Software - Point of Sale screen
STORIS Software - Customer activity screen
STORIS Software - Sales order entry screen
STORIS Software - Business Intelligence screen
STORIS Software - Kiosk screen
STORIS video
STORIS Software - Point of Sale screen - thumbnail
STORIS Software - Customer activity screen - thumbnail
STORIS Software - Sales order entry screen - thumbnail
STORIS Software - Business Intelligence screen - thumbnail
STORIS Software - Kiosk screen - thumbnail

STORIS pricing

STORIS does not have a free version. STORIS paid version starts at US$529.00.

Starting Price:
US$529.00
Free Version:
No

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STORIS Reviews

Feature rating

Value for Money
3.9
Functionality
4.1
Ease of Use
3.9
Customer Support
4.6
5 reviews of 48 View all reviews
Jack
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/11/2017

It's a quick and efficient software.

Pros

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

Cons

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

Vanessa
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

5
Reviewed on 13/12/2021

McRoskey Mattress Company

Good. Once you get everything set up and everyone trained it is straight forward.

Pros

the customer service team at Storis and their tenacity to address issues as they arise

Cons

a little cumbersome for our type of operations but we operate unlike most mattress retailers

Alternatives Considered

QuickBooks Online Advanced

Reasons for Choosing STORIS

we stopped manufacturing and SAP Business One was more adept on the manufacturing side and overly complicated for a retail only organization

Reasons for Switching to STORIS

Not enough functionality in the other POS systems based on our business needs

Response from STORIS

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership.

Replied 17/12/2021
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 13/09/2021

If you want a Time Machine Reminder of the terrible software of the 90's

Awful!

Pros

There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years. .Terrible, clunky, slow and just pathetically behind. They say it's because furniture is difficult but I've run logistics and financing before in other organizations it's just that Furniture as a whole is a racket and they exploit customers and STORIS exploits the companies.

Cons

Everything! It is slow, it looks and feels outdated. The company is so overly sensitive if you review them bad they withing days contact higher leadership in a conference call and demand retribution against employees of the organization who spoke out and they are overall. Not kidding had a review posted once and they wanted it taken down and me fired, the Vice president found me on LinkedIn shortly after my review went up. They're that petty cause they know they are slinging terrible and pathetic product. Furniture companies being cheap think they're getting top of the line (similar to what they tell their customers) when in reality they're getting a nice looking package with nothing inside for it to function properly. This product is a LEMON through and through STAY AWAY! Find a start up and invest as a company they will make something 10x better in months!

Ashlyn
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/02/2022

After Using For 5+ Years...

I have never had a software company be so hands on with their product and offer as much support in training and technical support as STORIS. Sometimes it is easy to take a product for granted when it works seamlessly for you as STORIS does for our business but I am reminded how fantastic the service is every month when our point of contact, Chris, checks in to confirm STORIS is working well for us.

Pros

I began working at Luxe Home Company after STORIS was already well introduced into our routine and immediately I found the software to be incredibly easy to navigate and learn. It is critical that tasks are able to be performed quickly and efficiently in a small business and STORIS has everything laid out in an easy to use, step by step system. For example, if I want to see our outstanding gift certificates - even if I am not familiar with the function - all I need to do is search "gift certificates" and a clearly labeled option comes up and I am guided through the prompts to print a report with exactly the information I need.

Cons

When STORIS is not working properly for whatever reason, I find troubleshooting not very user friendly. Luckily, technical support has always been quick to respond to whatever issue I am having. Specifically, my biggest gripe is when your computer goes to sleep or if you are disconnected from the internet for whatever reason, if you were working on a sales order or purchase order at that time when you go to reload the same page to pick up where you left over, STORIS will not let you in and you need to call to reset the page.

Response from STORIS

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review.

Replied 18/02/2022
Richard
  • Industry: Consumer Electronics
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/12/2016

Modular and Flexible - Transactional Accounting for Other Industries Too

We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better.

downloading to our Quick Books

Pros

Modularity - Use only what you need.
Flexibility - Create custom reports needed by your industry and business, easily.
Robust, no downtime to speak of.
Upgrades included at no charge.
Amazing, attentive, professional and caring staff.

Cons

Absolutely - and I am tough - not even one negative thought about the company or its software

Response from STORIS

Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.

Replied 03/01/2017

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