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Google Forms
4.7
Overall rating
Reviews
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About Google Forms
Google Forms is a survey management application that helps businesses create online surveys and questionnaires to collect and organize information. Its white-label capabilities enable organizations to design personalized surveys using custom logos, images or predefined themes.
Google Forms assists professionals with creating custom Q&As, surveys, polls or pop quizzes using various question types including multiple-choice, dropdowns, linear scales or checkboxes. It lets administrators embed forms to existing websites or share them with specific clients or a target audience via email links, Google Currents, Facebook and Twitter. Additionally, the collaboration feature allows teams to simultaneously create or edit surveys.
Google Forms enables managers to analyze entries in real-time and gain insight into survey data via charts, graphs and automated summaries. It is available for free as a part of Google’s suite of online tools. Support is extended via FAQs, forums, a help center and other online measures.
Google Forms pricing
Google Forms has a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No
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Google Forms Reviews
Feature rating
5 reviews of 10,812
View all reviews
Tony
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0
5
Reviewed on 07/10/2020
Managing Customer Happiness with Google Forms
Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy.
I highly recommend this service o all my other clients.
Pros
Google Forms makes creating online forms a breeze. We use the forms for multiple purposes, but our main purpose is to collect and collate Customer Happiness Indices. It took me less than 10 minutes to set up a form and we tag it in the signature file of our customer support emails.
What makes it really great is that I can see the individual entries, but I can also get a graphical representation of responses. This allows me to quickly glance over the results if I want a quick synopsis of how my team is doing, or I can do a deep-dive and see what's really going on inside.
Cons
One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring. It would be really great if Google would provide more templates, or allow users to build and upload their own CSS templates (a bit advanced, I know), so that the forms fit in better with our corporate customer image.
Alternatives Considered
SurveyMonkeyReasons for Switching to Google Forms
Price was a big factor. I didn't want to spend money on something and not know what the response for users would be like. The other is that it is really simple to use. It took me less than 10 minutes to set everything up, including adding it to our company signature files.
Natalie
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0
4
Reviewed on 29/07/2024
Easy to use and does the job
Pros
Google forms is extremely easy to use and serves its purpose for data collection and analysis. I like that we are all able to view results and can see everything organized.
Cons
No cons besides design and the fact that you need a google account in order to use
Verified Reviewer
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0
3
Reviewed on 11/05/2023
Quick and easy for all user levels!
Pros
Overall, Google Forms is very user-friendly and has just enough feature options for even the newest, most inexperienced user to be successful. If you like only having a few options or get overwhelmed by too many options when building forms, then this is the perfect product for you! It is quick and easy, especially if your ecosystem is already using Google Workspace. The ability to export data to Google Sheets and have it auto-update in realtime is extremely helpful, as well as gives more experienced users the opportunity to dive deeper into analytics by creating pivot tables, etc, in new sheets within the export document.
Cons
Customization options are limited with Google Forms, and while this can be a positive for some, for more experienced users - it does fill limited. For example, choosing color themes for the form (such as if you wanted it to be in your brand colors) is limited - which can be a negative if you are in charge of brand marketing.
Archana
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 05/06/2024
Google Form is very much helpful in real life.
Its very mobile friendly, I can use it in any device and it's ability to add images,videos makes my form more gorgeous therefore I recommend it. In group project we can collaborate with others on form creation and there are many creative ways to use Google Form.
Pros
Google Forms really helps to collect valuable data and its going to be ta future of data collection. I really love how much time I can save by using this and it is increasing my productivity day by day.
Cons
The limit of uploading time is so little and I cannot edit any photo here. No option to see if it's submitted properly or not.
Omotayo Oluwapelumi
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 18/08/2024
Google forms are easier and faster
I use the solution to collect feedback and survey online
Pros
I like the user iterface of the Google forms as is intruitivie and simplified to provide a quicker navigation to survey responses
Cons
I would like to host the solution to our our own URL which is impossible now
