About Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized system. The solution provides customization with logo and colors. Managers can add their teams, assign roles and create subjects with Trainual. Organizational knowledge is located in a centralized system. Trainers can use photos, videos and documents to train employees. Also, content can be assigned to new employees in specific roles, automatically. The solution helps automate users’ onboarding processes by associating content and processes with specific roles, department or location. Employees who have worked on subjects are notified whenever those subjects’ content is updated. Users can add videos and tests to the solution. In addition, integration with Zapier is also available. Trainual is priced on a monthly subscription basis. Support is provided via email, an online help desk and live chat.
Trainual Software - Easily start with 300+ Templates
Trainual Software - Easy step-by-step training with videos, GIFs, and 700+ content integrations
Trainual Software - Stay on top of training in one, easy-to-access spot
Trainual Software - Assign roles and responsibilities to your team members
Trainual Software - Manage your company's organizational structure and virtually introduce everyone.
Trainual Software - One organized spot for all your processes, policies, and people
Trainual Software - Easily start with 300+ Templates - thumbnail
Trainual Software - Easy step-by-step training with videos, GIFs, and 700+ content integrations - thumbnail
Trainual Software - Stay on top of training in one, easy-to-access spot - thumbnail
Trainual Software - Assign roles and responsibilities to your team members - thumbnail
Trainual Software - Manage your company's organizational structure and virtually introduce everyone. - thumbnail
Trainual Software - One organized spot for all your processes, policies, and people - thumbnail

Trainual pricing

Trainual does not have a free version but does offer a free trial. Trainual paid version starts at US$250.00/month.

Starting Price:
US$250.00/month
Free Version:
No
Free trial:
Yes

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Trainual Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 440 View all reviews
🍁 Cortney
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/02/2022

The Thing You Didn't Know You Needed!

We absolutely love Trainual: as a company, a team, and a product. It has become the foundation of our company and the place that we are working so hard to get all of the information. As we build this plane while flying it, we appreciate how easy it is to write down what we are doing so it is easier next time. Prior to Trainual, sometimes I felt like MacGruber holding things together with a paperclip and a gum wrapper based on my memory or other team member's institutional knowledge and now we can capture it all, sometimes in the moment. We plan to be using Trainual indefinitely.

Pros

There are many things that I like the most about this software that have to do with features, but I think the features would not be useful if the platform wasn't designed with a foundation of a solid understanding of how small businesses function and scale. So, to start with, I love the philosophy and approach of Trainual as a company and the team as humans. Trickling down from there, the platform is designed that way - it is clear it is flexibly designed, but kept intuitive, and thoughtfully updated with feature requests that have the greatest impact across their users. The organization of the content makes it easy to jump right in to get something created along with the template gallery helping to streamline it all.

Cons

I have two suggestions that are specific to how we use the platform, and I have submitted these are requests so I know they are in the hopper: 1) make the directory accessible through the mobile app. Often times when we hire new people, that is what we want them to be able to access and they are doing everything from their phones before they are in our workplace. 2) update the time stamping to track each time a subject/topic/step is completed for each employee. More Specifically, when you have to provide documentation to the department of labor for unemployment claims they may request evidence of the days/times that you asked someone to complete and then review a policy. In trainual, only the reviewed date is saved so you lose the evidence of the initial completion date. We have been in this pickle twice, and I would like to not to have to track all completions and reassignments outside of Trainual for compliance reasons.

Courtney
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/03/2023

Great tool for Team Training

The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Pros

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

Cons

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

Response from Trainual

Hey Courtney! ���� We're so glad to hear training makes Onboarding and documentation simple & efficient. We'll share your gamification feedback with the team. Thank you for sharing your review. ����

Replied 17/03/2023
Kerstin
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 15/11/2021

Trainual Review

Trainual has been quite frustrating and difficult to use overall. Many members of the firm have spent countless hours working on setting up our page, but have run into issues daily trying to accomplish our goals. Upon launch day, we had so many issues trying to get this out to our members.

One example is that the user screen is totally different from the administrators screen; it was extremely difficult to teach someone how to use new software when the page looks totally different from what had been working on. I reached out and got on a call and then figured out this was not even possible unless everyone had editor's rights under "Contributor." This has made using this program very challenging and kind of a waste of our time. The customer service has responded quickly to my messages, but a lot of the issues we've had were not able to be fixed. A couple of them were glitches with the system or were added to a list to be worked on in the future.

Pros

This software is a great idea and has several successful functions. It allows businesses to save time by having a program that is able to store several videos and passages that explain how to complete certain tasks or use different applications. It allows businesses to update information as new things arise or update, which is extremely effective for a business as times change frequently.

Cons

Formatting is difficult to use. For example, users are not able to edit their own typefaces or sizes of text, which is necessary when trying to organize things effectively. Also, when copy and pasting text, the format totally changes and does not resemble what was copied. This adds several minutes onto accomplishing a task, as you have to go back in and change the formatting several times in order to get it to look the way that you want.

Functions are difficult to use. For example, we have been using the embedding feature through Vimeo. This took several hours to try to get all of the videos embedded because the page kept crashing and would not load the videos. The videos were about 30 seconds to 2 minutes long, so not long at all. I had to log out and in several times to get some of the videos to load properly. This took several hours of time which was extremely frustrating and inconvenient. This is an essential feature for our business as we are teaching employees how to complete different tasks or use certain applications.

The customer service chat function is difficult to use. I appreciative the quick response from agents I have spoken to from Trainual, but it is often times difficult to type out issues in a chat. I think it would be much more effective to have a Customer Service number in which users can call and be able to talk and explain their issues.

Alternatives Considered

Lessonly, Waybook and Totango

Reasons for Switching to Trainual

Trainual seemed to have better formatting and functions at the time than other competitions we had looked into. It also seemed to be efficient and effective for sharing and teaching others how to use it's functions.
Renee
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/07/2023

Great platform for nonprofits and businesses alike.

So far Trainual has been exactly what we needed for our org. The training and onboarding was probably one of the selling pieces for us. We were in the trial phase and [sensitive content hidden] got on multiple calls with us to help us think through the best way to utilize the platform.

Pros

We like the fact that we can keep all of our training, handbooks, and processes in one place for the whole team to train on and then references later. We can also update in real-time.

Cons

There are some pieces that aren’t customizable that I would love to change. We have teams that have more robust training that need their steps broken down a bit more and it can get cumbersome with the current layout.

Alternatives Considered

Basecamp

Reasons for Choosing Trainual

We needed one place to put everything

Switched From

Google Drive

Reasons for Switching to Trainual

Price, ease of use and what we needed to do.
Ryan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/03/2023

Scope Training

Trainual is great for new hires. I like the different ways to create and organize content.

Pros

I like the ability to segment training modules/lessons and dictate the order at which the user goes through them.

Cons

I would like the user permissions to be a little more flexible. I have some team leads that need to be able to monitor new users as they go through the training, but I do not want to give them access to edit content.I would also like a better way to add an mp4. Maybe I'm just not doing it the right way, but currently, I am putting in text like "Training Video 1" and attaching a URL to the video. It would be nice to imbed the mp4 just like a YouTube video.

Response from Trainual

Hey Ryan! Thank you for the feedback. We'll be rolling out some permission enhancements real soon - so stay tuned for that. I'll also share your video file feedback with the team. Appreciate your time here and thanks again!

Replied 23/03/2023

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