About ZIWO
ZIWO pricing
ZIWO does not have a free version but does offer a free trial. ZIWO paid version starts at US$40.00/month.
Alternatives to ZIWO
CallGear
ZIWO Reviews
Feature rating
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Ziwo is making my work experience easier and funnier
Pros
The user-friendly interface and the easy way of using it
Cons
Extracting the call record and redesigning the layoutt
Response from ASWAT Telecom & Media
Thanks so much for sharing your positive experience with us Ibrahim, we're using your feedback to make some important improvements.
- Industry: Translation & Localization
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Many features that allowed us to Improve our team's productivity!!
We discovered many features that became really essential to our daily workflow, that includes IVR, Call Tracking, CDR, and Call Whispering. Also, the reporting part is very precise! We can follow our team's performance and improve day after day!
Pros
ZIWO provides us with all the features necessary for telephone communications with clients and colleagues!
Cons
I cant think of anything, its very helpful and we rely on it in our daily tasks
Reasons for Choosing ZIWO
ZIWO integration with Zoho provides us with multiple features that are necessary for our business.Switched From
CallGear- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Ziwo is great
Pros
itnis very easy to use and can track calls at real time, east to back track recent conversations
Cons
intl numbers usually do not function correctly
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Contact Center Solution
Neutral
Pros
Fast creation of the account.
More users we have, users are given a discounted rate.
Cons
Customer Support is not okay. Long time in responses, no answers.
Response from ASWAT Telecom & Media
Hello Daphne! Thank you for the nice words and for letting us know about your experiences. Your feedback helps us do better! We are taking this matter very seriously and hope to resolve it promptly and accurately. Cheers!
- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Detailed Call Log
Pros
I mostly work on the call logs, all details are available to track and check the calls like the start time, the end time, the total duration, the talk time, the recording...
Cons
The live dashboard, I prefer arranging the widgets by myself. The widgets have a defined place to take, I cannot move them and rearrange them as I please. If I move a widget, later I notice it went back to its original place.
