About ADP Workforce Now

ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more. This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace. Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.
What is ADP Workforce Now?

ADP Workforce Now is a comprehensive HR suite that combines all core payroll and HR management processes into a single database-driven platform. ADP Workforce Now includes payroll management, time and attendance tracking, talent management, benefits administration, and complete HR management.


How do you use ADP Workforce Now?

Users can integrate ADP Workforce Now into popular third-party HR systems. With a centralized HR database, ADP Workforce Now can utilize HR data from multiple systems to help users automate time tracking, manage employee schedules, and gain high-level visibility of all in-office and remote employees. Users can also access ADP Workforce's payroll component to preview payroll reports and find errors before processing.


Who uses ADP Workforce Now?

ADP Workforce is mainly used by HR managers and payroll administrators within mid-size businesses that need to connect multiple HR systems into one platform.


How much does ADP Workforce Now cost?

Contact ADP for specific pricing information. ADP offers 4 different pricing plans: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus.


Does ADP Workforce Now have an app?

ADP provides an iOS and Android app, ADP Mobile Solutions, which can be used with other ADP products. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more.


ADP Workforce Now Software - ADP Workforce Now - Multi-device accessibility
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ADP Workforce Now video
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ADP Workforce Now pricing

ADP Workforce Now does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.
Free Version:
No
Free trial:
No

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ADP Workforce Now Reviews

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4
Customer Support
4
5 reviews of 23,970,816 View all reviews
Rashid C.
  • Industry: E-Learning
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/03/2021

ADP Work Force Now Review

I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Pros

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Cons

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

Chirag S.
  • Industry: Insurance
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 07/04/2021

Reliable workforce management system

We use ADP Workforce for time management, payroll, employee database, benefits, cloud data storage, signing documents and more. We have had some downtimes here and there, but no complaints there. It happens. We are, overall, happy with the software. It does the job well. In some areas important to us - like payroll - it shines.

Pros

ADP handles complexity well. They know payroll really, really well. Payroll is important for staff and ADP makes it easy for us to handle it. Payroll module has always worked and has handled various edge cases for us.

Cons

We don't like ADP's support. We feel that reaching to support is a wasteful use of our time since we barely ever get value out of them. ADP should definitely invest in support staff who are knowledgeable and willing to help. We, once, had a challenge with ADP mobile app. Information that was supposed to be on managers' ADP mobile app profile wasn't showing up. After several attempts over several months, one curious support person chose to dive deep and figure a solution out.

Alternatives Considered

Workday HCM

Reasons for Choosing ADP Workforce Now

We had ADP for payroll and were deciding between SuccessFactors for performance and employee management, or migrating completely to Workday. We used SuccessFactors for a while. It was so bad that we waited for the contract to run out and moved to ADP. We made a good choice.

Reasons for Switching to ADP Workforce Now

Workday never returned our calls and gave us exorbitant cost estimates, so it was easy to rule them out. Cronos wasn't the right fit for a company our size. It had potentials. ADP Workforce Now on the cloud had the right tools for us to move to and grow. We were using ADP. The question was whether to fully invest in ADP for talent management, performance management etc. or use something else. We doubled-down on ADP.
Carmel R.
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2021

Very Easy to User Management System for Benefits & Payroll!

Overall ADP Workforce has been an instrumental tool in helping me stay in compliance with my business and also to keep my business records up to date! Extremely please with the software!

Pros

I love the fact even for single user business it is very innovative software that really streamlines my payroll needs. The support team is outstanding if I run into any issues I can always count on them for help! I also love the fact that I can manage my account remotely from my cell phone!

Cons

The price is rather high but I guess it comes with perks. ADP Workforce offers so many other features that is not available in other payroll software programs. I love the reporting features which helps me stay on top of my business.

Alternatives Considered

UKG Pro

Reasons for Choosing ADP Workforce Now

The software with Quickbooks was very complicated and hard to follow.

Reasons for Switching to ADP Workforce Now

The support team was amazing! The features in the product match my business needs better!
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
2
Customer Support
5

3
Reviewed on 26/11/2018

Necessary for some companies, I'll explain

If your company is in that awkward stage situation where you either don't have your own payroll or don't have your in-house payroll software, utilizing something like ADP is necessary. It is useful because ADP allows you to either completely outsource, or partially where you maintain your in-house payroll dept., but use their software. You can even cut your own checks or have ADP do it. They are far more robust in their ability to handle complex payroll issues then competitors that are newer to the game. They also have a lot of cross-platform compatibility with things such as third party HRIS and ATS systems that competitors such as Paychex don't. Most HR software will implement ADP integration first because it is so widely used, and may never even offer integration for other software. ADP is basically essential if your company needs this integration ability. However, as a software, it is horrible. It is hardly intuitive, and while you can become a power user based on experience, much like Photoshop or other outdated software with robust features and following, it is a product of necessity and not design. I've attempted using alternatives such as Paychex, but ADP is so entrenched and if you have any level of complexity in your payroll, there just really isn't an alternative that matches it. While alternatives are easier to use and cheaper, they usually do not have the features and support ADP does. As a side note, ADP literally has service techs on standby 24/7.

Pros

It is feature rich compared to some timekeeping and payroll based software. The level of integration is unsurpassed and your ability to choose how involved ADP is with your outsourcing of payroll is helpful based on the size of your company.

Cons

Much like a lot of the legacy software that has been around forever cornering the market (think Deltek or Photoshop), ADP is horrible archaic software circa 90s that has never evolved. Often, newer payroll/accounting software is far superior aesthetically and based on how intuitive it is to use. That's because they created their software with modern design and programming methods. Programs like ADP have been around forever and feel like it. They create upgrades, but almost as a consequence of their market-share and size, they can only do moderate changes for fear of creating too many implementation problems with all of their clients.

Jennifer S.
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/10/2021

Jennifer's ADP Review

One of the BEST experiences I have had with a company - everyone is so friendly too when I need help with something.

Pros

How easy it is to use as an administrator as well as an employees. How I only need 1 login for both of my accounts and I am able to do pretty much anything and everything with the access I have. Very rarely is it hard to find or figure something out on my own where I need to ask an employee.

Cons

I can't say there is anything I don't like about this product. I love ADP a lot more then when we were with Paychex.

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