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XM for Strategy & Research
4.7
Overall rating
Reviews
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About XM for Strategy & Research
XM for Strategy & Research is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting.
The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues.
XM for Strategy & Research offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more.
Mobile applications compatible with iOS and Android.
Pricing is available on request and support is provided via phone and documentation.
XM for Strategy & Research pricing
XM for Strategy & Research does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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XM for Strategy & Research Reviews
Feature rating
5 reviews of 415
View all reviews
Michael
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0
5
Reviewed on 26/04/2023
I am well pleased with Qualtrics CoreXM.
We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.
Pros
I truly appreciate the default survey templates provided on Qualtrics XM, which allow us to create highly interactive and effective surveys. In addition, I want to highlight the advanced AI and machine learning features offered by Qualtrics CoreXM that make complex statistical data analysis of our survey results automated and effortless with as little input from our end as possible . The Text iQ function also enables us to efficiently analyze open-text feedback. Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation.
Cons
We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we can generate analytical metrics for both simple and complex data. This allows us to derive valuable insights from our surveys and maximize their potential.
Tania
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3
5
Reviewed on 15/09/2022
Game changer for surveys
Really liked using this software as it made collecting students information and feedback so much easier and reliable.
Pros
It is very easy to create surveys and have full freedom of how you want them to look like. You can customize them to better fit your application. Variety of question types to chose from.
Especially the fillable table questions, come in very easy when making forms that collect multiple aspects data
Cons
It has some parts that were a bit hard to navigate at first. It does seems a bit confusing, especially when analyzing results, but there is lots of documentation support for it
Alternatives Considered
ModeReasons for Choosing XM for Strategy & Research
It provided a lot more freedom for formats and way more data collection abilitiesReasons for Switching to XM for Strategy & Research
It provided a lot more freedom for formats and way more data collection abilities
James
- Industry: Research
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4
3
Reviewed on 19/06/2021
Easy Collection and Analysis of Survey Data
Qualtrics is amazing to use. However, it made my work somewhat challenging when I used it for a project. We discontinued its use because we were unable to customize it for our mobile devices. It is not very helpful when it comes to rural or offline data collection. I realized the web version of the software also uses cookies, which can make life difficult sometimes.
Pros
Qualtrics has an easy-to-use dashboard. It is relatively easier to find all your current projects or deployed surveys. The data analysis dashboard is also super-easy to use. Qualtrics is one of the few high-quality and efficient survey and data collections I have used. It is great for both qualitative and quantitative questions.
Cons
A major drawback to this amazing software is the difficulty in creating and managing more advanced or complex projects using Qualtrics. I find it more difficult in creating and editing questions and templates in Qualtrics compared to other survey designers and deployment platforms I have used in my work.
Verified Reviewer
- Industry: Market Research
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
2
4
Reviewed on 09/06/2022
State of the art for survey building
As I limit my experience with Qualtrics to building surveys, distributing them, and downloading the dataset to work on data processing and analyses using other tools, the platform does its job. I could certainly expand my use of the tool if reporting and data visualization features offered a better user experience and look and feel.
Pros
Qualtrics is the state of art when it comes to survey building platforms. It has one of the most user-friendly interfaces, it allows very complex logics, and offers questions types that you don't see in other tools. It is also super easy to upload my own lists and I often use their panel for outside sample recruitment.
Cons
I am not a big fan of Qualtrics' reporting and data visualization features. The look and feel is poor and the tool is not flexible enough - if the dashboard feature was available, it could be another story. Customer support is also poor: they are not timely and often times they do not resolve my issues.
Reasons for Switching to XM for Strategy & Research
It has the most user-friendly interface and it looks more 'professional'.
Melanie
- Industry: Management Consulting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3
5
Reviewed on 08/12/2022
Qualtrics sets the bar high!
Pros
What I like most is how user-friendly the survey build feature is. The survey flow function makes it easy to macro-level changes to the survey
Cons
What I like least the delay in creating lists and generating links for large data sets
