About NCR Aloha
NCR Aloha pricing
NCR Aloha does not have a free version.
Alternatives to NCR Aloha
NCR Aloha Reviews
Feature rating
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
The best if you want success
Just a great product that continues to solidify and evolve seemingly without changing a thing...if there ever was truly an old faithful in business software...this is and has always been it!
Pros
It's the complete package, nothing I can't do, I have always loved Aloha, if you don't have it because you can't afford it, I can understand that. If you don't have it and can afford it...you're just not very bright.
Cons
Price but whatever...it is 100% worth it, if it was mine I wouldn't sell it cheap either...support is what you pay for the product, as expensive as it is, is still worth waaaaaaaay more than what you pay for it in percentage of mistakes lost alone! Dial into your number and find the money for it!
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Aloha Everybody
We have partnered with NCR and have had a great experience from install to support.
Pros
Ease of use and the ability for our management teams to continue to program easily with out support.
Cons
The software and hardware were outdated in 7 years and cost a good amount of money. It’s understandable that technology advances exponentially however It becomes an annoyance to spend so much money for a limited time frame. NCR should have a trade program to help with the transition.
Alternatives Considered
Toast POSReasons for Choosing NCR Aloha
The software was not user friendly and was very outdated.Reasons for Switching to NCR Aloha
We had issues with toast support in the beginning pushing us towards a company we were more comfortable with.- Industry: Construction
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Friendly POS System with limited function and features
As a POS module, it was amazing, but the business needs Full ERP.
Pros
The design and theme are very nice and easy to learn.
Cons
first of all, I worked on an old version, we use just use the POS modules and the other modules were useless, its was limited and did not cover our needs.
- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Aloha Review
Aloha has worked really well for our restaurants. It is a workhorse. Could be a little better with 3rd party integrations.
Pros
Works well in the restaurant and is easy to train staff on how to use
Cons
Menu management is a little cumbersome until you get used to it.
- Industry: Hospitality
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
NCR Aloha is here to stay
Very satisfied with the software programming overall. Very happy with our local account rep and local support. The support they give us is tremendous. We have been with Aloha / NCR for six years, started with 4 locations, and have added 3 more in the last 4 years. We have the same account rep which is terrific. He knows our Brand, our set up, and is able to make valuable suggestions to make us successful.
Pros
Asking the right questions to the right people, NCR can pretty much do anything we request. We use most of your product, including take out and delivery. I like that everything is integrated.
We upgraded to command center from secure access to manager our 7 locations, great software. Having terminal access to the locations is great for testing and training.
Management loves the Pulse App.
Cons
The way take out and delivery is programmed through AO. The delay between the POS data base and ATO is tedious.
The help desk support lately has not been as good since COVID. Most issues need to be escalated to a level 3 tech, and no one can be found when needed. Waiting and waiting for a call back. We have to reach out to our local support in most cases to finish the support call. Very frustrating for our teams in the restaurant.
