About SMTP2GO

SMTP2GO is a cloud-based email delivery platform that helps deliver and track emails. Its features include ticket support, live chat, setup assistance, feedback loops, blacklist monitoring, spamtrap detection, real-time analytics, weekly summaries and bounce/spam tracking. SMTP2GO provides visual reports, which help users to understand real-time responses of emails sent from user infrastructure. The solution helps users' emails stay away from blacklists and spam folders and notifies them whenever it detects any problem in account such as an increase in bounce rate. Additionally, it also avoids arbitrary throttling with the help of ISP or website SMTP services. SMTP2GO helps deal with blacklist monitoring, reverse DNS, DKIM, ISP throttling, blocked ports and feedback loops with major email providers such as Yahoo, AOL and Hotmail. It is priced on a monthly subscription and support is extended via live chat, phone, email and online help desk.
SMTP2GO Software - SMTP2GO creating new email test
SMTP2GO Software - SMTP2GO email tracker
SMTP2GO Software - SMTP2GO adding API key
SMTP2GO Software - SMTP2GO creating new email test - thumbnail
SMTP2GO Software - SMTP2GO email tracker - thumbnail
SMTP2GO Software - SMTP2GO adding API key - thumbnail

SMTP2GO pricing

SMTP2GO has a free version and offers a free trial.

Starting Price:
Not provided by vendor See pricing details
Free Version:
Yes
Free trial:
Yes

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SMTP2GO Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.8
Customer Support
4.8
5 reviews of 154 View all reviews
Steve
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2019

Powerful SMTP services without the headache!

Pros

SMTP2GO gave us a simple solution to enable web applications hosted within our own network, so send emails from .NET pages easily. It removed the overheads in setting up and maintaining local email services, plus allowed us to keep our own server IP's away from blacklists - especially useful when providing shared hosting space to many different customers!

The web dashboard for SMTP2GO provides simple configuration and online reporting and usgae stats, plus provdes simple logging of mails, deliveries and failures.

Cons

TBH, nothing - it just works! SMTP2GO provide fast reliabel support and there is a wealth of information online to get you sorted, IF you get issues.

Ihab
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/09/2020

Excellent and reliable Email delivery service

Due to the bad reputation of our public IP addresses at our ISP, there were times where we couldn't send 20 emails per day as our IPs were blacklisted by all known antispam providers.
we had no choice but to rely on a smart-host like SMTP2Go. we tried similar competitors but this by far was the best.

Pros

if your business relies on emails and If you are looking to enhance your email delivery and not worry about sending failures, SMTP2GO is your best choice. theirs servers are whitelisted at any Antispam service, your Email wont get bounced unless you have a typo mistake.
They also provide you with brilliant reports to track every single email. support team are very helpful.
several packages are available for everyone and you always upgrade/downgrade if you wish

Cons

I never had any problems so far. except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked. it will a bit tough to handle with the support team cause they were too strict to unblock us but to be honest they had a valid reason as our problem could have affected the other members and therefore their business.
otherwise, we are happy with what have!

Response from SMTP2GO

Hi Ihab,

Thank you for the review! So happy you are with us!

We are elated to hear that you were able to work through the infected users! Our support team is ready to help!

Happy emailing! :)

Replied 07/10/2020
Roy
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/09/2020

It no longer works as it used to.

See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is [SENSITIVE CONTENT HIDDEN] and I am based in France.

Pros

A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in.

Cons

For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek.

Response from SMTP2GO

Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :)

Replied 21/09/2020
Paul
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/05/2022

An Effective and Reliable Email Service

We spent a lot of development time on email sending as it is so critical to our business. Once SMTP2GO was up and running we have just left it to do it's job - we've not touched emailing since.

Pros

Of all the methods we have used of sending email, including our own SMTP server and other email services, SMTP2GO delivers by far the most email messages. Before SMTP2GO, many of our emails were rejected at various stages of delivery, now it's below 1%

Cons

Every month we get an email saying we've used 80% of our capacity. I know that, because we send just over that band. We would pay a lot more to use the next band up.

Response from SMTP2GO

Hi Paul,

Thank you for writing us a review. We love that it's been working out great for you!

Reach out anytime you have questions and happy emailing! :)

Replied 01/07/2022
Luis
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2019

The only company that would provide the service we need

We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them.

Pros

What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school.

Cons

My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed.

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