About Gmail

Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface. Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails. Gmail comes with an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. The product is available for free and support is extended via documentation.
Gmail Software - Gmail attachments
Gmail Software - Gmail inbox
Gmail Software - Gmail schedule calendar
Gmail Software - Gmail attachments - thumbnail
Gmail Software - Gmail inbox - thumbnail
Gmail Software - Gmail schedule calendar - thumbnail

Gmail pricing

Gmail has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes

Alternatives to Gmail

Yahoo Mail

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Yahoo Small Business

Yahoo Small Business is a cloud-based platform, which provides businesses with custom domains, professional email...

Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software...

Microsoft Outlook

Microsoft Outlook is a free email and calendar solution designed for both personal, educational and business use. The...

Zoho Mail

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch...

ProtonMail

ProtonMail is a web-based email management solution, which helps small to large enterprises securely sent emails...

Gmail Reviews

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.8
Customer Support
4.5
5 reviews of 9,174 View all reviews
Michael
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
1

4
Reviewed on 21/06/2022

Better than most, Worse than some.

Overall experience, aside from the annoyances previously listed about IMAP slowness, has been good. I will hand it to them, their uptime is exceptional. In my ten years of daily business use, I can count on one hand the number of times gmail / Google for Business has had email outages. It is extremely stable.

Pros

I came from an Exchange server to Gmail when forced upon me by a new company. At first I wasn't a fan, and after a decade I find it still has its shortcomings, but overall it's still the best service I've used. The spam filters are second to none which is the #1 reason I rate this far and above other email providers.

Cons

Surprisingly, Gmail doesn't scale very well. Gmail's "labels" paradigm is similar but different than the folders you'd find in an exchange server, or even a generic IMAP server. Still, they've done an OK job mimicking the IMAP folder setup, although their implementation is woefully slow when using a desktop or mobile client. The native web client, while clunky, is by far the fastest and most efficient way to access a massive mailbox of hundreds of thousands of messages and thousands of labels. My #1 complaint about gmail (for Business) is that it's simply too slow once your mailbox gets too big if you depend on a desktop mail client as I do.

Verified Reviewer
  • Industry: Consumer Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 28/07/2022

Not my favorite email client

Pros

Gmail does have some redeeming qualities in it'd search functions, predictive text, and templates that make it more efficient overall.

Cons

I just can't get past the substandard inbox organization, disappearing emails and shoddy spam filter. These negatives far outweigh and minimally helpful other features that are available.

Sarah
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 28/04/2022

Best email service without downloading an email client

Excellent. I've been going Gmail strong for over 15 years now.

Pros

Gmail's search function is what keeps me coming back. Outlook's search function is terrible. I love that I can also have multiple Gmail email addresses and have the email forwarded from them to the main one I use. This is helpful when subcontracting and I get assigned a company email. I have a subcontractor Outlook account that is a pain to use. I also use the labels and email filters which are super helpful. I can't stand that Outlook puts emails in a different subfolder b/c I forget to check it and miss emails. But Gmail keeps it in the inbox and applies the label to it. Gmail also has a free scheduling tool called Koalendar that is just like Calendly but better.

Cons

I don't like the ads for personal gmail or the privacy concerns. For business gmail, I don't have any ads and that's helpful. It doesn't integrate with Google meeting as well as I'd like (and Google Meeting isn't that great). I no longer use the chat function, but I used to about 10 years ago.

Alternatives Considered

Thunderbird

Reasons for Choosing Gmail

Yahoo Mail had too many ads

Switched From

Yahoo Mail

Reasons for Switching to Gmail

I like the web-based email better than a desktop client
Gonzalo
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/07/2022

My favourite email provider

Pros

Seamless integration across platforms and devices.

Cons

It doesn't play nicely with all desktop email clients.

Alternatives Considered

Microsoft Outlook

Reasons for Choosing Gmail

Better experience across platforms.

Switched From

Microsoft Outlook
Verified Reviewer
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2022

Gmail NU

Pros

It's nice that it has a lot more users than before. It is becoming more common day by day. In this way, it is very easy to communicate with my customers.

Cons

It's missing some settings. I continue to receive emails from email addresses that I have spammed or blocked. They need to get their hands on this issue.

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