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About Mixmax
Mixmax is a sales engagement platform that helps businesses track emails, engage with customers and conduct surveys via a unified platform. It enables sales representatives to convert prospects into customers, send personalized emails to clients, automate workflows and enhance customer experience activities.
It allows managers to track the performance of sales executives, analyze market trends and generate custom reports. Features of Mixmax include GDPR compliance, data encryption, productivity tracking, data synchronization and more. Additionally, the application lets professionals capture and store customer data in a centralized repository.
Mixmax facilitates integration with various third-party platforms such as Salesforce, Google Calendar, Dropbox, Box, Github, Twitter and more. Pricing is available on a monthly or annual subscription and support is extended via phone, email, documentation and other online measures.
Mixmax pricing
Mixmax has a free version and offers a free trial. Mixmax paid version starts at US$65.00/month.
Starting Price:
US$65.00/month
Free Version:
Yes
Free trial:
Yes
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Mixmax Reviews
Feature rating
5 reviews of 235
View all reviews
Mark
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/12/2018
Great timesaver and reminder
My overall experience with Mixmax has been outstanding and I use it everyday.
Pros
Mixmax has many great features, but I use it most to remind me of e-mails that I need to send.
Cons
While it is great for tracking customers, I would like to see it available for those of us who do not need to track the opening of e-mails. I don't need my colleagues to know that I am checking in on whether they read their e-mails or not.
Response from Mixmax
Thanks for the review. It sounds like you want to turn off email tracking. If that's correct, email tracking is a feature that can be turned off.
Replied 20/12/2018
Tim
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 17/01/2018
Absolutely fantastic, really!
Pros
I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!
Cons
Two nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.
Simon
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
2
1
Reviewed on 11/09/2019
Fantastic range of capabilities, terrible execution
Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.
Pros
- Ability to automate standardized email-related tasks (if they would work)
Cons
- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.
Response from Mixmax
Hi Simon --
Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.
Replied 12/09/2019
JP.
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 12/04/2019
Easy to integrate with Gsuite
It's been a great experience since day 1.
I am particularly using the templates feature of the free version which optimizes my day like a champ.
I get instant notifications when people open my emails and I can easily keep track of the lead.
I highly recommend this tool!
Pros
This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
Cons
The way they attach attachments on emails.
Matt
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 05/02/2019
The Email Swiss Army Knife
Pros
Mixmax has changed the way I do email. The enhanced compose and reminder features alone is worth the money. Overall I am a big fan of all the email options they have crammed into one low monthly price. Other services might do a couple things better but Mixmax has 3-5x more features.
Cons
With a massive feature set comes lack of quality and you can see that at times with Mixmax. But their dev team is always improving and I am impressed by their ability and quickness to fix any issues that arise.
