About Mixmax

Mixmax is a sales engagement platform that helps businesses track emails, engage with customers and conduct surveys via a unified platform. It enables sales representatives to convert prospects into customers, send personalized emails to clients, automate workflows and enhance customer experience activities. It allows managers to track the performance of sales executives, analyze market trends and generate custom reports. Features of Mixmax include GDPR compliance, data encryption, productivity tracking, data synchronization and more. Additionally, the application lets professionals capture and store customer data in a centralized repository. Mixmax facilitates integration with various third-party platforms such as Salesforce, Google Calendar, Dropbox, Box, Github, Twitter and more. Pricing is available on a monthly or annual subscription and support is extended via phone, email, documentation and other online measures.
Mixmax Software - Mixmax reports

Mixmax pricing

Mixmax has a free version and offers a free trial. Mixmax paid version starts at US$49.00/month.

Starting Price:
US$49.00/month
Free Version:
Yes
Free trial:
Yes

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Mixmax Reviews

Feature rating

Value for Money
4.3
Functionality
4.6
Ease of Use
4.6
Customer Support
4.4
5 reviews of 233 View all reviews
Mike
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/11/2018

Take your E-mail to the MAX! (MixMax Review)

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

Pros

I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

Cons

Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

Sasanka
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 20/02/2023

Founder's Thoughts

I like Mixmax it allows my team to send sequences etc.

Pros

Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking

Cons

Adding members can be confusing. I have deactivated individuals that shows they are on an annual bill. The pricing is starting to go up to an "uncomfortable" position based on competitors in the market.

Alternatives Considered

Outreach, Apollo and Yesware

Reasons for Switching to Mixmax

Use to the product, and cost
Simon
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
4
Customer Support
2

1
Reviewed on 11/09/2019

Fantastic range of capabilities, terrible execution

Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.

Pros

- Ability to automate standardized email-related tasks (if they would work)

Cons

- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.

Response from Mixmax

Hi Simon --

Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.

Replied 12/09/2019
Khadesha
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2023

Helps Accelerate Revenue

Pros

Mixmax has helped me and my Partners move faster daily, which in turn has accelerated revenue. We use email tracking and sequences the most. I love the stats under "Insights." It helps to switch gears and do AB testing when sending out marketing material/information.

Cons

We would love it if it integrated with more systems.

Emma
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2023

Buy this! Best platform for this I have used in 10 years!

My team would produce much less without this! Genuinely saves us time and money!

Pros

Timesaving, easy to use. Easy to train others to use and easy to share resources

Cons

Sometimes you get phantom clicks and due to timezones customer service can take a while but is always good when it comes!

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