About Phonexa

Phonexa Call Logic is a cloud-based solution that enables businesses to gain data insights into marketing calls and campaigns, improving return-on-investment (ROI). It allows users to capture caller demographics, analyze inbound traffic and create comparative reports for clients/vendors. Key features of Phonexa Call Logic include interactive voice response (IVR), automatic call distributor (ACD), predictive modeling and call recording. It comes with a call tracking module, which allows businesses to track leads across online/offline channels and receive information related to quality or statuses via visual representations. Additionally, professionals can utilize local, toll-free and vanity numbers to enhance the brand value. Phonexa Call Logic offers an application programming interface (API), which lets businesses integrate the solution with third-party systems such as Google Analytics, Salesforce and more. It is available for free and on monthly subscriptions and support is extended via phone, email, live chat, and other online measures.
Phonexa Software - Phonexa Call Logic all devices
Phonexa Software - Phonexa Call Logic dashboard publisher summary
Phonexa Software - Phonexa Call Logic performance summary
Phonexa Software - Phonexa Call Logic all devices - thumbnail
Phonexa Software - Phonexa Call Logic dashboard publisher summary - thumbnail
Phonexa Software - Phonexa Call Logic performance summary - thumbnail

Phonexa pricing

Phonexa does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Phonexa Reviews

Feature rating

Value for Money
4.9
Functionality
4.9
Ease of Use
4.7
Customer Support
5
5 reviews of 42 View all reviews
Elijah
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2022

White Glove Service

Pros

As the CEO of Billy.com, I decided to fully transition to Phonexa in 2021. Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is, from the top down. My main reason for transitioning was to avoid exorbitant onboarding fees and to take advantage of the multiple systems they offer. These multiple systems have increased my revenue, while my costs have gone down, resulting in greater profits for the company.

Cons

There is a learning curve, like with any new software, due to the many features not found on other platforms.

Michael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2022

Cost efficient all-in-one platform versus paying for multiple platforms with singular...

in one word "Fantastic"!

The reporting dashboards have been able to show us trends in the data immediately signaling potential issues or red flags. This has saved us time and money as well as allowed us to shift budgets and help or monetization efforts.

Pros

The ease of having all of your marketing automation and accounting in one place

Cons

Some reporting on the customer side needs customization but the Phonexa team (especially Mohd Abbas ) are ready, willing and able to tackle our modification requests.

Alternatives Considered

Ringba and Invoca

Reasons for Choosing Phonexa

We were considering adding a 4th platform to handle all our tracking and invoicing needs, until we found Phonexa which enabled us to use just theirs.

Switched From

Retreaver

Reasons for Switching to Phonexa

The integrated billing platform and ability to expand into other forms of lead generation products such as sms, emails and link tracking tools.
Matt
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/02/2023

Excellent Support and Easy To Work With

Good to work with. Support is always available to help and turn around time is quick

Pros

Platform is packed with features. Reporting is very detailed. You can build a ping tree for any vertical. Phonexa support will build API integration for anything you need.

Cons

Its hard to find certain settings in the UI. Repetitive actions when building Min tiers.

Alicia
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 18/08/2020

Nasser is the best

Pros

Working with Nasser. He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand.

A hard worker.

Also, ALWAYS makes time to meet with me.

I would hire him if i could!

Cons

Set up is miserable so much to do............

Mark
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/03/2023

Customer Service is second to none!

I have talked with numerous people in their organization and I am always surprised that everyone there embodies the same helpful, kind, and extra-mile services. They have done an amazing job of developing a culture that is so easy to work with.

Pros

Phonexa has every component we need and is easy to understand. Their support team is the best in the industry - bar none.

Cons

I don't think there is anything I do not like. The team addresses any concern immediately.

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