iCIMS Talent Cloud

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About iCIMS Talent Cloud

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products. By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates. Our award-winning Applicant Tracking offers an industry-leading candidate experience from a mobile-friendly application process, to receiving a professional offer, to getting pre-boarding for day one on the job, all while reducing cost and time-to-hire. iCIMS’ robust integration capabilities provide a seamless, yet powerful extension to your core HR systems – centralizing complex talent acquisition data and transferring it as one unified story to all of your applications.
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iCIMS Talent Cloud pricing

iCIMS Talent Cloud does not have a free version. iCIMS Talent Cloud paid version starts at US$1,700.00/month.

Starting Price:
US$1,700.00/month
Free Version:
No
Free trial:
No

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iCIMS Talent Cloud Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.1
Customer Support
4.4
5 reviews of 825 View all reviews
Nissanka
Nissanka
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2019

Made for Talent acquisition & Management

iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

Pros

Talent acquisition & management is one basic resource and the most powerful resource in the
success of organizations and having a powerful tool assistant has become the strength behind the
success of this most important aspect. Many solutions have evolved to resolve this task and there is no
perfect system available for all situations and conditions. However these solutions keep on improving to
find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been
able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that
they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically
attentive to provide solutions while improving the system with the help of the user customers to create
more business opportunities as an exciting solution provider.
Almost all metrics required for ‘talent management’ is found within the system and the combination of
various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively
designed in filtration and selection of the most suitable talents. The multi platform capabilities are a
strong plus for candidates.

Cons

in my user experience no major issues have emerged.

Response from iCIMS

Thank you for your review, Nissanka!

Replied 29/05/2019
Rita
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2019

Basic Review

several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

Pros

Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

Cons

a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

Response from iCIMS

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Replied 11/10/2019
Nicholas
Nicholas
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/08/2022

Terrible customer support, over promises and constantly under delivers. A true snake oil...

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described.

Save company time and money by choosing Greenhouse or Lever

Pros

The search functionality and report building were great, but require a lot of training in order to use properly.

Cons

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps.

The ATS interview scheduling tool is unreliable when syncing with the team’s calendars

The feedback form tool rarely operates effectively for our hiring managers to fill out.

The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact.

The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark.

Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised.

Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving.

The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Jennifer
  • Industry: Medical Practice
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2019

ICIMS makes recruiting exciting!

Pros

ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.

Cons

Lots of clicks to get from job search to career portal.

Alternatives Considered

Oracle Taleo Cloud

Reasons for Choosing iCIMS Talent Cloud

Loooking for something with a spectacular candidate experience.

Switched From

Oracle PeopleSoft

Reasons for Switching to iCIMS Talent Cloud

Better option for TA and hiring manager workflow.
Juan
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2019

Awesome Product!!!

I have had an awesome experience with iCIMS Recruit. It's a better platform than our last ATS system.

Pros

I love how I have everything in one system. I can post jobs, complete I-9's, and reach out to candidates all in one place.

Cons

I liked everything. Awesome product and system

Response from iCIMS

Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you and your organization.

Replied 11/10/2019

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