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QuickBooks Desktop Enterprise
Epicor Advanced MES
Global Shop Solutions
Plex Smart Manufacturing Platform
SAP Business One
- Industry: Plastics
- Company size: 11–50 Employees
- Used Daily for 6-12 months
Without change, performance would never improve
As a small business, its crucial that we proxy for one another. IQMS has become the absolute cornerstone for day to day functionality. One area of focus that we were really excited about was the Real Time module. We, both supply and compete with billion dollar companies who must regularly review Overall Equipment Effectiveness (OEE) as a key metric.
Its user friendly! Without having prior experience using an integrated system, I was able to lead a team, effectively self implementing from work station installs to setting up barcoding and scanning for Warehouse management.
Similar to any software, There can be a steep learning curve between modules in the beginning .
Alternatives ConsideredSAP Business One
Reasons for Switching to DELMIAworksIQMS is THE leading Enterprise Resource Planning system for the plastics industry. The key fundamentals we were looking for an ERP system were already apart of the package.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 2+ years
Very please with IQMS ERP software
We feel that IQMS really had helped us grow, even without huge capital expenditures. We feel that it has made us more efficient, which has allowed us to increase sales without adding extra capacity. It also allowed us to decrease lead times with much better inventory controls and scheduling improvements.
We selected IQMS to give us one central database across all plant functions. Apple Rubber is both a Manufacture and Distributor. Therefore we needed to monitor and control inventory levels and also manufacturing of the product. IQMS WMS gave full warehouse control of inventory. Improving both inventory count and placement accuracy. IQMS Realtime allowed everyone to see what the MFG plant is doing and ties back to the schedule to show if any timing issues. What our customers like best is the Quality module allows full lot traceability as well as SPC and if any issues using MRB or Corrective Actions. Now using IQMS CRM we have outside sales and inside sales working off one system. Marketing can push referrals to sales or engineering to support customer request. Accounting functions are fully supported, which allows us to easily close month and year-end activities. We have also found that regulatory and customer audits are much easier. Both have commented how having one central database is really beneficial and impressed with how well it works.
We are collecting a lot more data, so being on the system since 2007 our database has grown. We do need to come up with a way to better achieve or strip data that is not required. Large tables will slow SQL scripts, especially for remote users.
Our company walked their sales team through our current system and thoroughly spelled out our needs. The sales representative claimed to identify the modules we would need to transition in a way we mutually agreed made sense, but as soon as we signed up we were told by the implementation team we needed to buy more modules to maintain the basic functions the sales representative claimed he had already spec'd out with us.
Further, while we insisted on having the implementation specialist assigned before hand so we could check his background. They assigned a person that had a strong background, but when he arrived it was revealed that he was far too busy with other clients to work on our implementation, so they reassigned him and put someone on that has been with their company about a year.
The software has its strengths and we are still trying to push through implementation. If you have the talent and experience in house to spec out exactly what modules you need and implement them the software might be a fit for you, but if you are going to be relying heavily on their implementation team you may want to look elsewhere.
Response from Dassault Systemes
Thank you for your review and comments on EnterpriseIQ and IQMS. Our customer satisfaction is very important to us, is unmatched in the industry and is our highest source of referrals for new clients. We find it unfortunate that you feel as though you have been slighted in this respect. As such, please allow us to respond to your concerns.
When we recommend initial purchase modules to clients, we attempt to match communicated needs as well implementation resources and time frames. This provides the client what they need and want to begin their implementation but doesn’t overburden their budgets. In the conversations with your company in the last few months, there has been no indication that more modules are required nor requested. We are more than happy to assist in assessing where additional functionality might be needed that wasn’t previously indicated.
In regards to the implementation specialists, our historical summary of emails and communication shows both attempted and answered responses. We have been actively working with you on the subject of your assigned specialist and did change out your initial assignee based on your request to have someone available more frequently. While the replacement had been at our company less than a year, all our implementation specialists are manufacturing professionals that go through a rigorous training and certification period before being assigned to any clients. We had hoped this, in conjunction with the account credit we provided you, would show our eagerness to accommodate your needs.
We thank you for highlighting that our software has strengths. We appreciate that since we work hard to make it industry specific and developed with client feedback. However, as we stated initially, we strive to make all our clients happy. After repeated conversations, with multiple department managers, we are willing to offer a full refund, should that be your choice.
- Industry: Plastics
- Company size: 11–50 Employees
- Used Daily for 2+ years
No More External Spreadsheets
If we had not implemented three years ago, we would have been up a creek without a paddle. It is truly an end to end solution and with so many packages to add on to the core, it will be able to grow with us into the future.
This system goes from quote to customer right through sales, purchasing, engineering, manufacturing, quality control, material review board, non-conformance, returns. HR modules and document control are available. Warehouse and distribution allowing for scanners and barcoding. Many many add on's within the same software company - as well as the ability to go outside the core and get third party spreadsheet add on's that make reporting a breeze. Unbelievable continuity in this system. This is the first system where the schedule was actually useful - we do not have to do our scheduling outside the system!!!! With crystal report writer, every report can be modified to your specific needs. With various areas for custom fields in all sorts of places, you can set your own fields that you require that are not already in an extensive list of fields already available. We have implemented the core packages plus MRO, Quality, Document Control and are planning to put some HR and warehouse management packages on shortly.
Because of its overwhelming ability to do almost anything, sometimes you are disappointed by some small things it cannot do. Sometimes you have to go through a couple of people to find the best solution to your problems in support, but generally they get you the answers in a timely manner.
ERP For The Small Injection Molder
The feeling within our company is very positive regarding EnterpriseIQ. It is a package that appears to have been essentially co-developed by plastics processors through customer feedback. With that, it has been a great tool to streamline our operation.
This, being like many other things, you will get out of it what you put into it. We are a small company with many of us wearing many proverbial hats. Consequently, none of us are dedicated toward ERP utilization / improvement. With that and as expected, expanded use of the software is coming around at a slower pace.
I have no regrets in having recommended the purchase of Enterprise IQ. If I knew then what I know know about the software, I would make the same purchase decision.
A 'One Stop Shop' for just about any need for which a database is applicable within the plastic injection molding industry. Having used separate application software programs prior to IQMS, integration has been a huge benefit and future integration is still an opprortunity.
Although I have only monitored it up to this point, the level of information shared by the User Group is amazing.
IQMS Staff, regardless of department, have always been extremely pleasant to deal with eith on the phone or by email.
Tech Support's ability to easily remote in and troubleshoot has been helpful.
Implementation was smooth , facilitated by the knowledge, experience, and confidence of the IQ implementation specialist assigned to us.
We began using scheduling very quickly upon installation; something I was unable to do with another ERP program with which I had exposure.
Taking it's power into consideration, IQ is easy to learn and begin using.
While Tech Support is responsive and interaction is positive, the need to coordinate a time to "remote in" is not always convenient and sometimes discouraged me from calling or emailing.
While Securities are very powerful and flexible, it seems there is complexity that comes with that power. Mastering securities is not something that appears to be intuitive or quickly/easily learned.
Given the power and potential flexibility of the software, it does require a resource dedicated (at least to some degree) in order to tap into that power and expand use into it's many features.
Cost as well as internal resources have prevented us from seriously considering additional modules and/or consulting visits from IQMS implementation specialists to improve utilization.