About SendPulse

SendPulse is a cloud-based marketing solution that allows users to manage email, text messaging and push notifications through a single platform. It is suitable for small and midsize businesses. SendPulse’s email features allows users to set up emails with a drag-and-drop editor and ready-made templates. Users can check the performance of their email campaigns with A/B testing tools. SendPulse also provides email servers with reputed IP addresses to help ensure email delivery. Users can send instant and personalized notifications to customers' devices using the SendPluse push notification feature. SendPulse’s text messaging service allows users to send messages to more than 200 countries. The messaging service can send texts automatically based on a user-defined schedule. Predictive analytics tools help determine when to message clients. Support is provided through an online knowledge base, over the phone and via email. SendPulse is available with a monthly subscription or pay-as-you-go pricing.
SendPulse Software - Email template editor
SendPulse Software - A/B testing
SendPulse Software - Campaign tracking
SendPulse Software - Email delivery status
SendPulse Software - Campaign statistics
SendPulse video
SendPulse Software - Email template editor - thumbnail
SendPulse Software - A/B testing - thumbnail
SendPulse Software - Campaign tracking - thumbnail
SendPulse Software - Email delivery status - thumbnail
SendPulse Software - Campaign statistics - thumbnail

SendPulse pricing

SendPulse has a free version and offers a free trial. SendPulse paid version starts at US$8.00/month.

Starting Price:
US$8.00/month
Free Version:
Yes
Free trial:
Yes

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SendPulse Reviews

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.5
Customer Support
4.4
5 reviews of 600 View all reviews
Zachariah
  • Used for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 25/04/2018

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.

We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Rui
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 21/04/2023

Marketing automation for medical office

Excellent

Pros

WhatsApp Bot and easy of implementation.

Cons

On big plan that cover the most important features with a discount.

Luciano
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 07/12/2021

CAUTION! Worst customer service in the industry

I've been working with email marketing platforms for over 15 years and by far, SendPulse is the worst customer service I've ever experienced. For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not making the slightest effort to understand and solve it. The service is grumpy and extremely slow, totally below the level of competitors I've used before.
I bitterly regret having chosen this company and I just haven't changed it yet because the automations were too much work to set up.

Pros

- it'scheap
- nothing else to praise so far

Cons

- slow software
- slow customer service (if any)
- they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

Alternatives Considered

SendGrid, Mailchimp and Amazon Pinpoint

Reasons for Choosing SendPulse

lower price

Switched From

SendGrid

Reasons for Switching to SendPulse

lower price
Sunitha
  • Industry: Program Development
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 26/03/2023

SendPulse review

Pros

I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.

Cons

No, for now i dont have any problem for using sendpulse

Elicacio
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 14/04/2023

about my experience starts sendpulse

Pros

Very good price and funcionality, api is very easy to integrate

Cons

the support team over capacity, you need more people here in Brazil

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